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Jonathan Serjeant is a GP and Director of Here, a Brighton-based company that developed a system of workflow optimisation (regular listeners will remember Jonathan talking about this in the very popular Episode 46). Jonathan is also a founder member of NHS Collaborate, a leadership network for primary care leaders. In this episode Jonathan explains what NHS Collaborate is and the impact that membership has had on him and his thinking around the future of general practice.

Show Notes

NHS Collaborate has three objectives (1min 7secs)

Five things are important (2mins 32secs)

Defining primary care leaders (3mins 28secs)

How NHS Collaborate has developed (3mins 59secs)

National coverage and growth (5mins)

Working with the NAPC Primary Care Home network and the RCGP (5mins 47secs)

What has been learnt (6mins 27secs)

What is generative listening? (7mins 50secs)

Have GPs really got time to do this? (8mins 57secs)

Practical uses for generative listening and its impact (10mins 28secs)

The future of general practice (12mins 16secs)

The Primary Care Home network (13mins 27secs)

Investing in relationship and team building (14mins 59secs)

Technological support for more efficient care (16mins 25secs)

Empowering patients changes the whole general practice model (17mins 32secs)

The big question for society (18mins 32secs)

Finding out more about NHS Collaborate (19mins 21secs)

A new model for federations (15mins 03secs)

The NHS Collaborate website can be found here.