18
jan
0

Podcast – Dr Riaz Jetha – Mapping your ARRS requirements

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Recruiting from the Additional Roles Reimbursement Scheme (ARRS) pot isn’t simply a case of picking out which services and posts you think would best suit your network or practice. As many are discovering, it requires a bit of a step back and some critical thinking as to what might work now versus in the future, what the needs of the local population are, how much capacity there might be to support new, additional team members and how they can best function across large networks and / or multiple practices. In this week’s podcast, we welcome back Dr Riaz Jetha, GP and Director of Health Integration Partners, whose team have adopted a novel approach to managing the process of applying for, funding and integrating new clinical posts into existing teams. Can there really be a magic formula which supports us in identifying the right roles, which can ensure we better meet the needs of the PCN and stay within the funding budget?

Introduction (0:40)

How did the adoption of the process mapping methodology come about? (1:00)

How would we use a role instead of what role should we get (an alternative mindset) (3:03)

Where to begin (4:26)

Some surprising outcomes (7:47)

The value of the non-clinical functions (9:33)

Summing up a phased approach to the ARRS process (12:28)

Blending clinical and leadership skills (13:30)

Plugging the gaps in developmental and holistic support for newly recruited ARRS staff (13:52)

Alleviating the burden on PCNs and practices (15:11)

Riaz’s view on ARRS funding models (15:51)

Applying the funding more flexibly (17:43)

Being more creative when it comes to recruitment (18:44)

Key lessons learned (19:45)

Measuring the benefits of process mapping (20:38)

Getting in touch (21:37)

The link to the Health Integration Partners website can be found here

Contact email for Riaz here

A sample presentation showing the analysis of staffing a new service can be found here

11
jan
0

Podcast – Clinical Pharmacist Solutions – Getting the best from your PCN pharmacist

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With the recent inclusion of pharmacists within the Additional Roles Reimbursement Scheme offer, many practices and networks are seriously considering utilising the skills and services a pharmacist can bring to their table. However, many are equally uncertain as to what the pharmacists can cover, how to integrate them best within their teams and more practically, what the best model of employment might be to benefit both the new post holder and the PCN, amongst other things. Luckily, Mahmud Yusupov and Runa Salim, both Senior Clinical Pharmacists and joint founders of the innovative Clinical Pharmacist Solutions join Ben this week to talk us through all of the key practical aspects that PCNs must consider during the recruitment process and beyond – and from a third-party perspective, how they can support primary care in getting the best out of the new roles.

Introductions (0:36)

Mahmud’s background and an introduction to Clinical Pharmacist Solutions’ mission (0:55)

All about Runa (1:26)

Attracting pharmacists to primary care and ensuring they can practice effectively (1:57)

What are pharmacists looking for specifically when it comes to a career in general practice? (3:23)

The importance of the interview (5:19)

What support can Clinical Pharmacist Solutions for PCNs during the recruitment process? (6:12)

Matching the requirements of a practice to the skillset of a pharmacist (7:44)

Assessments of skills / training needs analysis (8:14)

How long does it take to upskill a pharmacist? (10:15)

Blending externally provided learning with CPPE training (11:49)

Reducing staff turnover (13:01)

Mahmud and Runa’s thoughts on potential employment models (14:23)

Funding challenges (16:09)

Getting in touch (18:05)

The link to the Clinical Pharmacist Solutions website can be found here

Their LinkedIn page is here

6
jan
0

eGPlearning Podblast – Review of 2020

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At the end of last year Ben recorded a review of 2020 with Dr Hussain Gandhi and Dr Andrew Foster from the eGPlearning podblast.  We cover the impact of Covid on general practice, how that changed over the course of the year, and reflect on what the lasting implications of this might be for the service.  It is a slightly longer listen than our normal podcast episodes at 45 minutes – primarily because there is so much to cover!

4
jan
0

Podcast – Dr Zalan Alam – Innovative intermediate care

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There are generally more failures than success stories when it comes to launching and maintaining community based urgent care services across the country so what have the team in Rochdale done differently? To kick off the new year, Ben is joined by GP Dr Zalan Alam, Clinical Director for the hugely successful and pioneering Heywood, Middleton and Rochdale Intermediate Care Team who gives an inspiring insight into their five-year journey to date; from establishing their business case, to operating within a more flexible service specification, where they have grown and continually adapted, the lessons learned and their future aspirations in continuing to deliver a gold standard of care for their local population.

Introduction (0:34)

Zalan’s role and an overview of the service model (0:51)

Establishment of the service and some key factors in its success to date (1:56)

The business case (3:07)

A typical patient journey (4:58)

Capacity challenges? (6:29)

Impact of Covid (7:11)

Integrating social prescribers (8:50)

The five-year evolution of the service (9:50)

Lessons learned (11:30)

Zalan’s thoughts on integrated care (13:04)

Cultivating a shared vision (14:57)

An alternative approach to the service specification (15:33)

What’s next? (16:36)

Finding out more (18:14)

Heywood, Middleton & Rochdale’s Intermediate Care Team website

Contact points for the service as follows:

Dr Zalan Alam Clinical Director for Intermediate Tier Services

Wendy Antil Service Manager

Ruth Chamberlain Directorate Manager

The link to Zalan’s first podcast episode is here

14
dec
0

Podcast – Practice Index – Covid vaccination programme

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The publication of the enhanced service landed at the beginning of December and with it comes further, additional challenges for general practice and places us firmly in the spotlight of the current healthcare agenda. Our ever-popular Practice Index panel return and as well as providing an update following their last episode, they are this week joined by podcast favourite Dr Hussain Gandhi (Dr Gandalf) to consider the implications of and considerations required for the delivery of the Covid vaccination programme locally and nationally. How do we engage with a partially sceptical public? How will we fare balancing immunisations alongside business as usual? How delivery will be managed in practice? Whilst also not forgetting the management of finances and workforce planning…

Introductions (0:35)

An update on the establishment of a nationally recognised organisation for Practice Managers (0:46)

The Institute of General Practice Management contact points (2:22)

The panel’s reaction to the Enhanced Service publication (2:53)

Moving from practice to network wide delivery (3:56)

Robyn’s perspective (5:23)

Identification of a designated site for Nicola’s network area (6:31)

The plans for Nottingham City East (7:06)

What differences are there between the Enhanced Service and the original, local plan in Gandhi’s area? (7:55)

The challenges in summary (8:59)

Workforce organisation (10:28)

Nicola’s thoughts on staffing the enhanced service (11:59)

Managing a vaccination programme alongside business as usual (13:08)

Financial reimbursement in South Gloucestershire (13:46)

How Gandhi is handling the financial flow in his network (14:41)

Comms / engagement with the public – and managing concerns (15:47)

Recording appointments and immunisation numbers (18:10)

The process for vaccination clinics in practice (20:27)

eGP Learning and Practice Index resources (21:57)

 

For more information on The Institute of General Practice Management:

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Practice Index

Dr Gandalf’s eGP Learning podblast:

YouTube channel

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