26
oct
0

Podcast – TyneHealth & CyVolve – Patient data: Who holds the key?

Posted by PodcastNo Comments

Podcast: Play in new window | Download

Subscribe: Apple Podcasts | Email | RSS

There has been an explosion of digital innovation within primary care over recent months, particularly where maintaining contact between practices and their patient populations is concerned. But what about joining up practices with other practices, within Primary Care Networks (PCNs) and GP Federations, as well as other cross-sector organisations, to enable secure information sharing across care providers? This week’s podcast features GPs Dr Susannah Thompson and Dr Eleanor Holmes from TyneHealth GP Federation who, together with Nigel Walker, CDO and Co-Founder of leading data security provider CyVolve, share a fascinating insight into the transformative approach they are taking in North Tyneside to truly put patients at the heart of integrated care pathways; how they are able to safeguard security around the sharing of information and ultimately, finally, break down the barriers of silo working.

Introductions (0:44)

All about TyneHealth GP Federation (1:00)

The extended access service (1:47)

The birth of CyVolve and their mission (2:22)

CyVolve’s role in supporting safe information sharing (3:07)

Sharing the right information, at the right time, with the right people (6:05)

Motivating multiple practices to trust in the technology (7:30)

The challenges faced by CyVolve (8:04)

Bringing benefit to business continuity during the pandemic (8:50)

What are the key differences of the CyVolve technology? (9:20)

How is information stored? (10:34)

What types of data are being managed? (11:20)

Handling pushback (12:12)

The TyneHealth Covid-19 resource hub (14:11)

What has been the impact of the new system being in place? (15:07)

Lessons learned from CyVolve’s perspective (16:03)

Finding out more (17:16)

 

For more information and to get in touch with Susannah and Eleanor at TyneHealth:

The TyneHealth website is here

Dr Susannah Thompson MD / GP

Dr Eleanor Holmes (GP / QI & Communications Manager)

A case study published by CyVolve on their work with TyneHealth (n.b. same title as the podcast: ‘Patient Data: Who Holds The Key?’)

The CyVolve website for more info about NHS secure collaboration can be found here

18
oct
1

Podcast – Practice Index – Boosting morale in general practice

Posted by Podcast1 Comment

Podcast: Play in new window | Download

Subscribe: Apple Podcasts | Email | RSS

This time of year is ordinarily an extraordinarily busy period for practices with the onset of ‘business as usual’ winter pressures but what is the effect of the additional impact Covid presents, while business is not running as normal? In the third of our Practice Index Practice Manager panels, now seasoned podcast professional Nicola Davies joins Ben, along with fellow Practice Manager Michele Petrie and GP, executive coach and speaker, Dr Rachel Morris, to discuss the challenges leadership teams face right now, what low morale means in practice day to day and critically, what can be done to maintain staff resilience during this period of long term uncertainty.

Welcome to the panel (0:36)

An introduction to Michele (0:49)

All about Rachel (1:24)

Morale right now in general practice (2:10)

Why is morale so low? (3:24)

Pressure from the top and the influence of the media (3:46)

Summarising the contributing factors (4:18)

What does a stressful working environment look and feel like in reality? (5:20)

The power of social media (7:05)

What can practices do to find a way through? (8:21)

The zone of power (10 mins 36 secs10:36)

Recognition, reward, and the importance of saying “thank you” (11:24)

Long term impacts of low morale and maintaining wellbeing (13:04)

Pulling together as a team (14:38)

Standing in the shoes of a practice leadership team (15:24)

Coping strategies (17:13)

Rachel’s advice for self-care and sustaining resilience (19:31)

 

The link to Rachel’s ‘I am not a frog’ podcast is here

The Covid-19 team wellbeing toolkit Rachel refers to can be found here

11
oct
0

Podcast – Jess Hollingsworth & Nick Sharples – Digital Group Consultations

Posted by PodcastNo Comments

Podcast: Play in new window | Download

Subscribe: Apple Podcasts | Email | RSS

Group consultations are a relatively new concept in primary care, but one GP has taken this a step further and in the wake of the pandemic, has introduced digital group consultations at her practice. Dr Jess Hollingsworth of Linthorpe Surgery in Middlesbrough, in partnership with podcast favourite Nick Sharples of DNA Insight, saw that there was a need to better support patients recovering from Covid. Together, they decided that giving patients access to an online consultation, in the company of other individuals also struggling with the long term impact of the virus, might offer some much needed insight into its effects, whilst giving them a safe route of access to an individual consultation and to a potential network of support going forwards. Here, they talk to Ben about how the idea came about, the preparation that is required, how the consultation works in practice and what the impact has been overall on the patients that have taken part.

Introductions (0:34)

Making the transition to virtual group consultations (0:29)

The definition of a digital group consultation and its structure (1:29)

Timings and patient consult allocation (2:25)

Which patient group/s were targeted and why? (2:53)

What preparation is required? (3:21)

The role of the facilitator (4:07)

Governance and consent (4:46)

Recommended group size and numbers (5:56)

A group consultation in practice (7:21)

After care (8:26)

How social prescribing link workers can help (9:40)

Patient feedback (10:30)

Reflections from a practice perspective (11:40)

Technical challenges (12:34)

Which online platform works best and why? (13:19)

Lessons learned (14:36)

Advice from Nick for practices who are in setting up a digital group consultation (15:43)

The Personalised Care Institute and the support and training on offer (17:12)

Where can I find out more about virtual group consultations? (18:28)

Further support for patients recovering from Covid-19 (19:14)

 

A link to the case study on Linthorpe Surgery’s digital group consultation pilot (which Nick references) can be found here

4
oct
0

Podcast – Rebecca Farrington – A GP with a difference

Posted by PodcastNo Comments

Podcast: Play in new window | Download

Subscribe: Apple Podcasts | Email | RSS

We are proud of the many inspirational stories that are shared and the fascinating people who feature on our podcast and none more so than this week’s guest, GP Rebecca Farrington. Rebecca works within an almost truly unique role as a GP with a special interest in asylum seeker mental health, within a specialist hub in Salford, Greater Manchester. The challenges faced by asylum seekers and refugees within the UK cannot be underestimated and the impact on mental health and wellbeing is significant. Here, Rebecca talks to Ben about these challenges in more detail, the dynamics of her role, the difficulties Covid has presented and how other providers can ensure the best care for this particularly vulnerable population, in their own areas of the country.

 

Introduction (0:29)

Rebecca’s journey (0:41)

How ‘typical’ is Rebecca’s role (2:25)

Life as a GP with a special interest and the model of care (2:41)

Are there other support frameworks for refugees and asylum seekers? (4:12)

The challenges faced by those seeking asylum in the UK (6:05)

How can GPs provide a better service? (7:01)

Why specialist health services make such a big difference (07:50)

The impact of Covid (10:07)

Doing things differently post Covid (12:16)

Advice and support on reaching out to the vulnerable populations in your area (13:08)

The importance of high-quality interpretation (15:35)

 

More information on the vital work and the services offered by Rebecca and her team (and Rebecca as a practitioner) can be found as follows:

BMJ article/interview

HEE career story

BJGP article

University of Manchester blog

27
sep
0

Podcast – Tara Dawson – Life as a PCN Manager

Posted by PodcastNo Comments

Podcast: Play in new window | Download

Subscribe: Apple Podcasts | Email | RSS

It’s an exciting week because we are so pleased to introduce our first PCN Manager to feature on the Ockham podcast! Tara Dawson, PCN Manager for the Lytham St Annes network, takes us through her journey to becoming PCN Manager, her experiences, her achievements, the key relationships she has formed. She has also filled us in on what she hopes to achieve going forwards and more broadly, why having a manager is instrumental in establishing the setup of the network, driving the key commitments and priorities – and managing  the wellbeing of the relationships between practice and PCN.

 

Introduction (0:30)

All about Tara and how she became a PCN Manager (0:47)

Has Tara’s prior experience helped? (2:07)

Organisational setup (2:58)

Incorporated status and NHS pensions implications (3:54)

Managing the incorporation process (4:56)

What does a typical working week look like for Tara? (6:21)

Recruitment and staffing (7:28)

The relationship between PCN Manager and Clinical Director (8:38)

Has having a PCN Manager in post allowed the Clinical Directors to drive the clinical priorities? (9:43)

The PCN demographic and practice engagement (10:57)

PCN Managers and Practice Managers (13:05)

The best things about being a PCN Manager (14:55)

Support network (15:53)

The forward view (17:05)

Lessons learned so far (17:53)

Following up in a year (19:52)

Getting in touch (20:24)

Tara is contactable at: tara.dawson1@nhs.net

Page 2 of 50
123450