25
sep
0

Podcast – Rachel Morris – Professional boundaries

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It was about time we welcomed back Dr Rachel Morris, speaker, host of ‘You Are Not a Frog’ podcast, GP, Coach and creator of the Shapes Toolkit Resilience Training Programme for doctors and other professionals. In this episode Rachel generously imparts invaluable insights into the importance of establishing professional boundaries, sheds light on the treatment of general practice, and offers guidance on navigating the uncertain times that general practice is facing. Rachel emphasises the crucial need for a strong support system and kindly shares advice on coping with times of uncertainty.

Introduction & Rachels recent work (0:09)

Professional boundaries.. (0:58)

The art of saying ‘no’.. (3:18)

How General Practice is being treated.. (7:21)

System of support.. (11:03)

QI wellbeing resources.. (12:53)

The impact of virtual working on wellbeing..(15:11)

Face to face vs online.. (17:16)

Managing uncertainty.. (17:58)

Zone of power.. (22:30)

Getting in touch with Rachel.. (24:21)

Find out more about the QI Wellbeing QoF Toolkit and the Work Well Webinar Series here. You can also tune in to the ‘You Are Not a Frog’ podcast, or get in touch with Rachel via email here.

For all enquiries about the Ockham podcast, please contact Ben Gowland here.

18
sep
0

Podcast – Practice Index – Practice Managers as Partners

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This week’s episode features panel regular Robyn Clark, along with Pete Maynard & Naj Seedat. This episode is brought to you in partnership with Practice Index & this week focuses on the topic of practice managers as partners in GP practices. Robyn and Pete share their personal journeys, recounting their transitions from practice managers to partners. They provide insights into the intricacies of this transition and shed light on the differences they’ve observed since moving into their partner roles. Naj offers his perspective on the appeal of having business decisions made by management partners, they discuss the resistance some practices encounter and the factors contributing to the reluctance to make practice managers partners. Additionally, they explore whether more practice managers are expressing interest in pursuing this career shift and who should consider taking this path. As the podcast concludes, our experts generously offer valuable advice for those contemplating the journey towards becoming a partner within their GP practice.

Introduction (0:31)

Becoming a Partner (1:04)

Navigating the partnership process (2:15)

Pete’s path to partnership (4:43)

Addressing resistance to Practice Managers as Partners (7:10)

Growing interest among Practice Managers (9:21)

Insights from the journey as partners so far (11:48)

The appeal of business partner-led decision making (14:55)

Impact on practice performance and staff perspectives (16:10)

Navigating the complexity of the Practice Manager to Partner relationship (19:17)

IGPM Accreditation Framework (21:24)

Expert Advice for aspiring Partners (22:57)

To visit the Practice Index website, click here or contact James Dillon here.

For all enquiries about the Ockham podcast, please contact Ben Gowland here.

11
sep
0

Podcast – Robert McCartney – Relationship between GP Practices & PCN’s

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Ben welcomes Robert McCartney back to the podcast. Although Robert has been a guest on the podcast before he has now joined Hempsons as an associate where he focuses on aiding GP mergers and assisting PCNs, helping them form entities. This episode revolves around the relationship between GP Practices and PCNs, highlighting its significance for their future. They discuss the existing challenges that GP Practices and PCNs are facing regarding mergers, whilst also exploring potential strategies to overcome these hurdles and address ongoing disputes. Robert shares insights into his criteria for assessing governance within PCNs, covering aspects such as financial matters, decision-making processes, performance evaluation, staffing, and lastly, clinical governance. Robert wraps up the episode by sharing reflections, suggestions for proactive steps, and advice to facilitate progress moving forward.

Introduction (0:09)

Relationship between Practices & PCNs.. (0:51)

Current issues.. (2:26)

Financial disputes.. (3:56)

Moving forward with disputes.. (4:58)

External support.. (6:08)

PCN funding.. (7:47)

Importance of trust.. (9:50)

Governance within PCN’s.. (10:42)

Minimum level of infrastructure that Robert would expect to see.. (12:42)

Have PCN’s got the minimum level of infrastructure in place? (13:59)

PCN’s going down the incorporation route.. (15:52)

Access the ‘No risk’ of PCNs being scrapped, says NHS England GP lead’ article here (17:21)

Risks of creating distances between organisations .. (18:48)

Practices merging to become PCN size.. (21:25)

Should practices merge in stages or all at once? (22:27)

Robert’s final thoughts.. (24:23)

Robert’s contact details.. (26:19)

Contact Robert via email here.

For all enquiries about the Ockham podcast, please contact Ben Gowland here.

4
sep
0

Podcast – Su Suehr, Amanda Spooner & Linzi Fisher – S&W Herefordshire PCN

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In this week’s podcast episode, Ben is accompanied by Su Suehr, Amanda Spooner, and Linzi Fisher. The main focus of their discussion revolves around the recent implementation of the new integrated team lead role. Throughout the podcast they discuss the advantages brought about by this role, and share what the integrated model looks like to Su and Amanda. Additionally, they recount the hurdles they managed to overcome in order to establish this role. Linzi takes the time to discuss her personal journey within the role detailing the obstacles she has encountered but also highlighting how this experience has widened her horizons, and made her feel like a significant contributor. Linzi emphasises her substantial growth and her privileged position to share her insights with the staff, who have exhibited great enthusiasm for the upcoming prospects. The trio outlines their forthcoming objectives, focusing on discovering more avenues for supportive integrated collaboration and further integration. Finally, they share advice for those considering a similar path, drawing from their own transformative journey.

Introduction & how the idea come about.. (0:09)

How did you get talking? (1:45)

Any worry around losing control of staff.. (3:06)

What benefits did the trust gain? (3:51)

What does an integrated model look like to you? (4:31)

What challenges have you overcome? (Su) (5:44)

How does the governance work? (6:28)

What challenges have you overcome? (Amanda).. (7:08)

Resistance to the role.. (8:15)

Linzi’s role.. (10:44)

What’s the experience been like so far? (11:39)

Broadening opportunities.. (12:49)

Working both ways.. (14:53)

Stand out ideas.. (16:09)

Biggest challenges.. (17:16)

How is the role working 4 months in? (18:39)

GP’s reactions.. (19:54)

Is this the beginning of integrated neighbourhood teams? (20:26)

Advice for others.. (21:50)

For all enquiries about the Ockham podcast, please contact Ben Gowland here.

28
aug
0

Podcast – Rasha Gadelrab – Social Prescribing Link Workers & Care Coordinators

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Today, Ben is joined by Rasha Gadelrab, a GP & Medical Educator & Healthcare Engagement Specialist. Rasha kicks off the podcast by sharing her professional journey and how she arrived at her current position. Rasha possesses extensive experience, ranging from working as a biotechnology recruitment consultant to becoming a GP educator, healthcare corporate trainer, workforce well-being and sustainability coach, junior doctor mentor, patient advocate & PCN Social prescribing clinical lead PCN2 Barnet. During their conversation, Ben and Rasha delve into the subject of Barnet PCN, social prescribing link workers, care coordinators, and the innovative concept of health & well-being coaches. Rasha emphasises the crucial elements for maintaining staff and highlights the approaches that have helped bridge the gap between practices and the additional roles. Rasha also takes the opportunity to share her accomplishments and the positive feedback she has received thus far. She expresses her determination to continue the journey of progress and growth, with the hope of further success in the future.

Introduction & Rasha’s career journey (0:09)

About Rasha’s PCN.. (5:24)

Rasha’s official role within the PCN.. (6:42)

How do you ensure staff feel valued? (8:05)

Do you provide supervision for all the teams? (10:33)

Sense of belonging.. (12:02)

SPLW & Care Coordinators job descriptions.. (13:04)

What’s the key to success? (14:54)

Closing the gap between practices & the additional roles.. (15:43)

Self referral.. Generating extra work or making a difference? (18:27)

Positive results so far.. (20:14)

What’s next? (21:11)

SPLW turnover.. (22:30)

Getting in touch.. (24:50)

SPLW & Care Coordinators presentation slides can be accessed here – SPLW & Care Coordinators slides.

To contact Rasha directly, please email.

For all enquiries about the Ockham podcast, please contact Ben Gowland here.

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