7
nov
0

Podcast – David Sinclair – Safeguarding Cyber Security

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Rightly or wrongly, we often find ourselves neglecting basic policy and procedural elements of the job, when patient demand, clinical priorities and a never-ending stream of new directives are cascaded down from on high. So, with this in mind, we invited regulatory solicitor and lecturer David Sinclair to feature on today’s podcast, to bring governance and cyber security more sharply into focus. With the threat of cyber-attacks on the rise, coupled with a quickly evolving policy landscape when it comes to GDPR, data protection and information security, we discuss what practices should be doing now to ready themselves, who should take responsibility for this critical area of work, and what to expect going forwards.

Introduction (0:09)

Meeting David (1:05)

Current prevalence of cyber attacks on GP practices (1:22)

What do practices need to be doing right now to protect themselves against the risk of cyber security breaches? (2:26)

Management of governance and data protection protocols (3:01)

The importance of employing the services of those with the required, specialist knowledge (4:21)

Establishment of a named Data Protection Officer (DPO) (5:24)

Who is accountable if / when something goes wrong? (7:00)

Proactive proof of compliance (8:15)

How do we best demonstrate GDPR compliance? (9:35)

Commonly made mistakes and issues (11:26)

Responding to data subject access requests (13:29)

Who should we consult when seeking advice specifically related to data subject access requests? (14:45)

Strategies for managing subject access requests (15:21)

Other commonly faced issues and things to be aware of going forwards (16:59)

What the future might look like when it comes to governance and security (18:12)

Summarising today’s discussions (19:06)

A final word from David (19:56)

Getting in touch (20:41)

 

If you’d like further information, and / or to connect with David directly, please check out the DR Solicitors website.

31
oct
0

Podcast – Livi – Working as a Livi GP

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As part of a series of sponsored podcasts, we meet Livi’s Lead GP Dr Bryony Henderson to discuss the dynamics of virtual consultations and life as a Livi GP. Bryony talks us through her own experiences; her background as a GP Partner and subsequent transition to virtual working, why she feels the flexibility it affords has made such a profound difference to managing her own workload and meeting patient needs, how her schedule of work runs in practice and the support networks which are available within Livi’s network, and why the numbers of healthcare staff opting to join the Livi revolution is increasing.

Introduction (0:09)

Livi GPs in numbers (1:11)

An offer of flexible working (1:39)

Is there a typical route in for Livi GPs? (2:20)

How does a shift with Livi run in practice? (3:06)

How are patients referred and what’s the appointment process? (3:56)

Sacrificing continuity of care? (5:35)

Looking after the wellbeing of a virtual GP cohort (6:55)

What are the most important factors when it comes to maintaining wellbeing? (8:27)

Measuring job satisfaction (9:08)

Contracted appointment schedules (9:44)

Patient reaction (10:26)

Managing onwards referrals, where face to face consultation is required (11:21)

How do we change current public perception where demand for face-to-face appointments is concerned? (12:00)

What’s next for Livi? (13:56)

Is there an impact on GP numbers across the board? (14:27)

Working patterns as a virtual GP (15:08)

Where can I get more information? (15:51)

Opportunities for other staffing groups (16:24)

 

To find out more information about Livi, their services and how to get in touch, check out their website here.

23
oct
0

Podcast – Practice Index – Preparing for winter…

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In this month’s Practice Index sponsored Practice Manager panel, Nicola, Robyn, and Ben turn their attentions to planning for, funding, and staffing the winter months ahead. With the recent NHS England announcement of a Primary Care funding package, the group discuss the parameters of this, how the funding model has been set out and how we might utilise the allocated monies to best effect, and also discuss the wider ramifications such as the influence of the media, policy makers and public perception on managing and meeting demand during a time when pressure is at its highest and staffing levels remain at the lowest they have ever been.

Introduction (0:09)

Will NHS England’s package of support be of benefit this year? Nicola’s view (0:35)

Robyn’s initial thoughts (1:44)

Flexibility of funding? (2:14)

System development funding and framework – the application process from a Practice Manager perspective (3:16)

Establishment of two-way communication (5:59)

Urgent care demand and the impact on general practice workload (7:36)

A change in central communications (8:52)

Issues of consistency when it comes to messaging (11:32)

Impact on staffing and recruitment (12:47)

‘Sexing up’ Primary Care (14:37)

What can practices do to make the most of the winter funding pot? (16:03)

Applying flexibility in funding local needs (17:38)

A creative and community-based approach (18:34)

“Seeking forgiveness, rather than permission” (19:24)

 

For all enquiries about the Practice Index / Ockham podcast, please contact James Dillon here or Ben Gowland here

16
oct
0

Podcast – Nicole Atkinson & Nicola Decker – From CCG to ICS

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In the latest of our podcast episodes sponsored by Livi, we meet GPs Nicole Atkinson and Nicola Decker, who have similarly considerable experience of working in leadership roles, both within the outgoing Clinical Commissioning Groups (CCGs), and now within the newer Integrated Care Systems (ICSs), and critically, in supporting and managing the transition within their own local areas. They offer Ben their thoughts on where the main challenges may lie, the lessons they have learned whilst on their own, respective journeys, where we should be focusing our energies and priorities right now, and why they feel general practice (and primary care as a whole) has what it takes to succeed in a wider and a possibly less level playing field.

Intro (0:09)

Meeting Nicola Decker (1:04)

Nicole’s remit and experience (2:05)

…and her take on what ICSs are and how she feels they differ from CCGs (2:45)

Nicola’s views on the newer models of care (4:12)

Organisation of resources, having influence and establishment of a voice within a larger system (5:25)

How do we enable general practice to be an effective partner? (7:40)

The Primary Care Collaborative….at place or system level? (9:53)

Consideration of the task, the ask and the purpose (10:48)

How does Primary Care take ownership and hold their influence across the system? (11:20)

Managing the transition and ensuring that we can be as proactive as possible (13:49)

Has there ever been a better time for general practice to collaborate effectively? (15:07)

Is this a time limited opportunity? (17:27)

Are we united by a shared challenge? (18:10)

Working out where to start (19:45)

A change of mindset and working across boundaries (20:35)

A final word from Nicola (22:46)

 

To find out more information about Livi, their services and how to get in touch, check out their website here.

9
oct
0

Podcast – Neil Modha – Fulfilment of the Fuller Report

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As chair of the Fuller Report workstream focused on data, population health management, demand/capacity, risk stratification and health inequalities, GP Partner and Clinical Chair of the Greater Peterborough Network, Dr Neil Modha is well placed to offer further insight into the objectives and outcomes of the report, and what it really means for the general practice of the future. Fortunately, Ben has managed to grab 23 minutes of Neil’s time to discuss some of the key takeaways such as; when and how do we embed some of the report’s recommendations, how do we adapt these to ensure we are able to meet local needs, how do these fit within the new backdrop of integrated care, and what are the expectations of primary care now, and in the future?

Introduction (0:09)

Neil’s take on the final version of the Fuller Report (0:30)

How mindful of the report are we in general practice right now? (1:24)

A muted reaction? (2:23)

What are the key implications of the report? (3:39)

Access and urgent care (4:28)

Where does responsibility sit for meeting and managing the urgent care demand? (6:30)

Are we moving towards a ‘hub’ style of working practice? (8:19)

Why we should be proactive in shaping the future, and in embedding the recommendations within the report (10:00)

Integrated Neighbourhood Teams; the end of the road for PCNs? (10:52)

Where does general practice sit in terms of a leadership perspective (13:42)

Funding new models of care (15:21)

Thoughts on maintaining influence within a wider context (17:50)

Neil’s advice for networks and practices on ensuring preparedness (19:45)

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