What Do All the Recent Changes in Personnel Mean for General Practice?

The last couple of months have seen a huge turnover in the people of influence over general practice.  We have a new Prime Minister, a new Secretary of State for Health, and now the National Lead for Neighbourhood Health has resigned.  What will these changes mean for neighbourhoods and for general practice, and will the result be positive or negative for the service?

While it is hard to predict the exact nature of the changes that will follow, we already have some early indications of what might lie in store.  It is clear that the big priority for Andy Burnham is reforming social care.  He wants to put it on an equal footing to the NHS, so that it becomes available to all regardless of ability to pay.

While that may feel one step removed from general practice, underlying such a change is likely to be the removal of the barriers that exist between health and social care.  The new Prime Minister and the new Secretary of State for Health and Social Care Yvette Cooper were both proponents of integrating health and social care when they ran to lead the Labour party in 2015.

This is relevant when it comes to neighbourhoods.  While the basic idea of all services being coordinated together across a neighbourhood, and Labour’s push for a “neighbourhood health service”, are still popular, the interpretation of this is likely to end up with a much more inclusive approach than we are currently seeing.

Indeed, Sir Jim Mackey’s said, as reported in his recent interview with the HSJ, ”Yvette and other ministers have told me directly that they’re worried the NHS has got less good at working with councils, less good with working with partners”.

It is reported that her view is also a concern that neighbourhood teams are not having enough of an impact, particularly on specific groups like young people and the elderly, and that there is too much focus on contracts and “moving structures around”.

If we take this, alongside the lukewarm response from the service to the consultation on the proposed new contracts, and the fact that now, all of a sudden, Claire Fuller has resigned as National Lead for Neighbourhood Health, everything is pointing to what the NHS likes to call a “reset” when it comes to neighbourhoods.

Indeed, the HSJ has mused that neighbourhoods, “Could be recast around the population groups Ms Cooper has named (children and young people, maternity, frailty, older people and end-of-life care), and around government plans on social care and public service reform”.  This does feel likely.

Equally the push for new contracts may fall down the priority list.  The main response from general practice to the recent consultation, in particular from the RCGP, is that it does not make any sense to jump into the new contract models until there is evidence that neighbourhood working actually works.  It sounds like Yvette Cooper is also keen to focus on finding what makes a difference, so she may well have a lot of sympathy for this point of view.

Meanwhile, the GPC, with its new Chair Dr Claire Bannon, has succeeded in getting the government to commit to bilateral negotiations with the GPC, which is an important step forward for the service compared to where it ended up last year.  Maybe more sensible negotiations about general practice funding can follow.

Money is being taken out of the service at an alarming rate (over £100M in the last 10 months according to a GPonline estimate) via the current list cleansing drive, and this could be only a fraction of the total amount that this initiative ends up taking.  Will this money be reinvested?  The review of the Carr-Hill formula, along with decisions about a way forward, is also long overdue.  The importance of general practice having a direct input into these discussions cannot be overestimated.

Neighbourhoods, core practice funding, and negotiating a new contract are all big ticket items for general practice right now.  It feels like we are on the precipice of major changes for each.  The introduction of the new personnel has been broadly positive in this respect so far, but with the caveat that we are at a very early stage and we will have to see how this develops over the coming months.

Should General Practice be actively resisting the SNP/MNP proposals?

The recent consultation on the proposed SNP and MNP contracts is underpinned by the belief that it would be better if general practice worked at greater scale.  In fact, to some observers the main outcome of the proposed changes would be to achieve exactly that.  The question is whether this is something that general practice should go along with or actively resist?

While the consultation is at great pains to stress that the core GMS contract is out of the scope of the changes, it then goes onto include these goals in the overall aims (10):

  • ensure that enhanced primary medical services can be commissioned alongside other neighbourhood services, where appropriate, within a single contractual framework (i.e. to shift the commissioning of enhanced services from individual GP practices to an at-scale organisation)
  • enable an at-scale organisation, working closely with general practice within a neighbourhood, to coordinate the consistent delivery of neighbourhood health services across multiple neighbourhoods (i.e. to develop at-scale provider organisations managing delivery across individual GP practices)
  • encourage sustainable primary medical services at scale, including GP-led provider organisations, which have the capability to hold and deliver population-based contracts (i.e. to create at-scale organisations that GP practices will be part of)

It is undeniable, then, that a consequence of the proposed changes will be to reduce individual GP practice autonomy.

The NHS, and in particular NHS England, works under the assumption that it would be better if general practice worked at a greater scale than it does now.  It does not make the case for this.  Instead, it operates on the basis that this assertion is self-evidently true, with no need to justify it.

It is interesting to note recent developments with acute trusts.  Only a few years ago, NHS England did the same thing with them.  They made it clear that it would be better for acute trusts to be operating at greater scale under group models.  It treated the benefits of operating at such scale as self-evident, and trusts were pressured into moving into these arrangements, without any formal policy to this end being put in place.

But now we are seeing these arrangements unravel.  As just one example of many, a review into the group arrangement between Hull and North Lincolnshire and Goole found that “the current partnership arrangements do not provide sufficient clarity of local accountability and organisational focus, while HUTH and NLAG predominantly serve distinct populations and work within different local health and care systems.”  As a result, the arrangements are now being undone.

Meanwhile NHS England distances itself from the failure.  Indeed, it was NHS England that commissioned the review of the arrangements in North Lincolnshire that found them to be lacking.

The lesson, then, is to ensure that any changes that are made stack up in their own right.  Making changes because that is what everyone else is doing or because it seems to be the overall policy direction is not a good enough reason in itself, and is one that is likely to come back to bite practices in future.

The experience of general practice operating at scale to date is that it works most successfully when it generates a real source of additional income for member practices.  Providing a tangible return for practices, whether it is directly via a dividend or additional revenue streams, is the key to success.

The main problem with the NHS England proposals is that while they detail how layers will be introduced above general practice, and so how the independence of individual practices will be taken away, they are extremely light on how (or even whether) any additional income will come to practices.

This is the critical flaw.  Why would practices give up their independence in the ways outlined with nothing coming in return?  While there are hints at how this might enable the much-vaunted shift from secondary to primary care, there are no promises.  A brief glance at history suggests this is not a funding flow that can be relied on.

Operating at scale through SNPs and MNPs is not self-evidently a good thing.  It is no good simply explaining how it will work.  A case needs to be made for it, one that would most likely state how it would result in increased income for practices.  But as it stands this is lacking, and without it the case for actively resisting these proposals is the one that feels most compelling.

5 Practical Implications of the Neighbourhood Contract Consultation for Practices

NHS England has published a consultation on the proposed Single Neighbourhood Provider (SNP) and Multi Neighbourhood Provider (MNP) contracts.  But what do the proposals actually mean for practices?

I think there are at least 5 practical implications of the consultation for practices, particularly in terms of what it is telling us about how the future is likely to develop.

  1. Practices working together is to become more not less important in future

One of the key questions around neighbourhoods has been whether they mean the end of PCNs.  What is clear from the consultation is that these contracts are going to evolve out of and from the PCN DES.  So regardless of whether PCNs end up being called PCNs in future, practices working together in the PCN (or neighbourhood) area is going to be a key feature of the future landscape.

  1. The PCN DES is going to shift from national to local, and be combined with enhanced services

The consultation presents a number of options as to how the future might develop.  Essentially, the PCN DES could continue, or the PCN DES could be merged locally with some local enhanced services to create a local version of the PCN DES, or the PCN DES could be replaced locally by a new SNP contract that uses the PCN DES as a minimum funding requirement.

We have started to see a few areas across the country, such as Kent, already adopt the option of adding local enhanced services to the PCN DES which is then commissioned locally.  Looking ahead to next year it seems likely that more areas will follow this model, with the introduction of a full-blown SNP contract unlikely to arrive until 2028.

  1. More funding is going to come to practices via PCNs/Neighbourhoods

So while at present enhanced service funding comes direct to practices, in this new model at least some of it will come via the PCN/neighbourhood.  Whether this ends up being just another hoop practices have to jump through to secure practice finances, or whether it also adds more risk to that funding remains to be seen.

  1. Increasing amounts of practice funding are likely to be dependent on collective PCN/neighbourhood performance

The reason the risk to enhanced service funding may go up is that the trend is for some of the contract payments to be linked to collective PCN/neighbourhood performance.  So while in an enhanced service paid directly to practices the ability to secure all of the available funding lies directly within each individual practice’s control, in the future this will not be the case.  Instead it will rely on all of the practices collectively achieving the relevant targets.

  1. Internal governance within PCNs/neighbourhoods will be more important as a result

Many PCNs have internal governance agreements that have not been changed since the PCNs were first formed in 2019.  At that time PCNs were new, and most adopted the model neighbourhood agreement (or a modified version of it).  But as more resources become dependent on the way the PCN/neighbourhood functions, it becomes more important than ever that the internal governance arrangements are effective and fit for purpose, so that roles, responsibilities and rules for funding allocations are clearly delineated.

Why PCNs and GP Federations are Suddenly More Important

Digesting NHS England’s consultation on the proposed Multi-Neighbourhood Provider (MNP) and Single Neighbourhood Provider (SNP) contracting models is not that easy.  But the upshot for PCNs and GP Federations is that they are likely to become more important than ever.

Essentially the consultation is proposing a move in how funding flows through the system to practices.  In the current model, somewhere in the region of 30% of a typical practice income will come to the practice via the PCN DES and local enhanced services.  While some of this goes to the PCN, much still flows direct to the practice – in particular local enhanced service funding.

The proposed model in the consultation is that all of this income, the PCN DES and local enhanced service funding, is combined into the new Single Neighbourhood Provider (SNP) contract.  This funding will be locally not nationally determined, although there are certain safeguards proposed to protect the existing PCN funding levels.

This funding will not come direct to practices, but come via the PCN.  PCNs will have to develop as entities as they take on these contracts.  The document states that “the holder of the SNP Contract must be a legal entity, although, for example, it could be held by a lead practice on behalf of a consortium of practices”.  The requirements for infrastructure to deliver against these contracts will only increase from what PCNs currently have in place.

So in future the percentage of practice funding coming through the PCN is going to go up, and represent something in the region of a third of total practice income.  It is not hard to imagine a scenario developing in future where this percentage goes up further still – the direction of travel appears pretty clear.

Practice to PCN relationships have been important, if sometimes strained, over the last seven years.  The proposed changes mean this is likely to be even more the case going forward.

The consultation suggests ICBs may hold these SNP contracts directly with PCNs.  But it also suggests that they could be held either by the local foundation trust if/when it becomes an IHO, or by a new MNP.

MNPs are to operate over a place-based area, with 250,000 given as the guideline population.  While it seems highly unlikely individual PCNs will be able to take on MNP contracts, PCNs working together as a group, or GP federations operating in the area, seem ideally placed.  The need for strong relationships between MNPs and SNP contract holders seems to put them into pole position.

This does not mean taking this opportunity will be easy.  PCN to PCN relationships are pretty fractious in many places, and GP federations don’t exist everywhere and themselves often have challenges with PCN to federation relationships.  Local areas will need to work this out quickly, because the absence of any effective at-scale general practice will create a vacuum that community trusts and others will be keen to jump into.

The upshot of all of this is that PCNs, GP federations and at-scale general practice are suddenly more important than ever, because these new contracts mean that they are going to be key to general practice retaining its independence, shaping how neighbourhood health develops and enabling the service to thrive into the future.

How the CQC is Changing its approach to General Practice

There have been some quite significant changes introduced by the CQC in recent months.  It can be hard to keep up with all them, so here is a quick summary of exactly what those changes are.

The background to the changes is an independent review of the CQC in 2024, which led to the then Health Secretary Wes Streeting declaring it as “not fit for purpose”.   The report highlighted a raft of failings including inspectors lacking the necessary experience, an inconsistency across visits and a huge backlog of assessments.

As a result, the CQC committed (amongst other things) to more sector-focussed regulation, more inspections and faster inspection outcomes.  The current raft of changes are these plans being put into action.

Disappointingly, the CQC has not introduced a general practice (or even primary care) specific focus.  Instead, the focus is on primary care and community services combined.  Professor Bola Owolabi has recently been appointed as Chief Inspector of Primary Care and Community Services.

In terms of practical changes the CQC is currently trying to do two things at the same time (which is leading to some of the confusion).  It is trying to increase the number of reviews it carries out, and it is also changing the assessment framework that it uses.  It is doing these two things in two different ways.

To increase the number of reviews it carries out it has introduced what it terms a “Return to Good and Outstanding” project.  This is a programme of visits that started in March and is specifically targeted at practices that hold a current rating of good or outstanding, had their last inspection report published between 2017 and 2022, are considered lower risk and have no ongoing regulatory activity.

These are slimmed down versions of a full visit.  They focus on the non-clinical aspects of care (there is no GP specialist advisor as part of the assessment team), and the primary person required for the visit is the practice manager.  On the latest podcast Ed Kennedy shares his experience as practice manager on the end of one of these visits.  The practice only receives 5 days notice of the visit, and the rating of the practice cannot be changed as a result – it can only trigger a full inspection.

At the same time the CQC is targeting practices for a full visit that that have been identified as high risk and not assessed, practices with previous enforcement action assessed for follow up, and practices with ratings older than 7 years.

These are the current inspections that are taking place.  At the same time, the CQC is changing its assessment framework.  It ran a consultation on the proposed new framework which ended on the 12th June.

This framework is long, and it tries to encompass practices, primary care organisations and community service providers which inevitably makes it unwieldy.  The focus on access, continuity, and partnership working across the system potentially opens the door for a wider range of assessments for practices in future than we have had in the past (nearly 90% of practices are currently rated as “good”), but we will have to wait and see how this plays out.

The CQC has stated that there will be a programme of pilots and testing of the new assessment system between June and October, with a final evaluation in November 2026. Pilot assessments will run alongside existing inspections. Participation in a pilot is voluntary, and the CQC has said if a practice chooses not to take part, there will be no regulatory consequence.

Whether all these changes will improve the effectiveness of the CQC remains to be seen.  At present the challenge is simply keeping up with all the changes the CQC is making at once!

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