Podcast: Play in new window | Download

Subscribe: Apple Podcasts | Email | RSS

This is the third in our short series of podcasts on Pharmacists and PCNs. In this episode Ben talks to Paul Deffley, a GP partner in Hove who is also a Clinical Director of Practice Unbound, a not-for-profit organisation based in Brighton which aims to help general practice “work smarter”. Paul has considerable experience of working with pharmacists and introducing them into networks of practices. He explains the three key steps practices should take to successfully implement a pharmacist and discusses the challenges for them working across multiple practices.

Show Notes

Paul explains what Practice Unbound is (0:56)

Paul is also the clinical champion for GP workload at the RCGP (1:43)

The outcomes of Paul’s work on workload (2:49)

Paul’s experience of working with pharmacists (3:13)

A new pharmacy-led service (4:09)

Building pharmacists into the team (5:09)

Logistics – induction and starting work (6:00)

Activity – work and workload (7:17)

Impact – transition, managing uncertainty and measurement (8:50)

Variation of impact and visibility (11:45)

Developing the data dashboard (13:45)

The challenge of working across multiple practices (14:24)

Introducing the pharmacist (15:58)

The issues of using a “host” practice model (18:05)

The challenge of the 30% funding gap (19:42)

Planning to build a team of pharmacists (20:50)

The relationship between GP and community pharmacists (22:27)

Finding out more (23:39)

Resources are available on the Practice Unbound website here

You can sign up to the Practice Unbound Newsletter here

Paul is on Twitter @deffley_paul

He is also on LinkedIn:

The Practice Unbound Twitter handle is @PracticeUnbound

The previous episode Ben mentioned with Paul’s colleague Jonathan Serjeant on delegating clinical correspondence is available here