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For twelve and a half years Liz Phillips was a salaried GP with a portfolio career and then, during a Primary Care Improvement event in London, she had a revelation. She decided then and there to become a GP partner, with a focus on quality improvement. In this episode she describes her journey, the work she has begun with her new practice and the benefits the quality improvement process is delivering. She also explains how partnership has exceeded her expectations and changed her life.

Show Notes

Liz decides to move from salaried GP with a portfolio career to become a partner (0:46)

The Primary Care Improvement community (1:37)

A moment of revelation (2:05)

A quality improvement project in the practice pushes Liz to consider partnership (2:33)

Ethos and shared purpose is a driver (3:54)

Liz’s new practice (4:26)

Partnership brings joy and satisfaction (4:43)

Quality improvement and the new practice (5:08)

Establishing a shared purpose in the practice (6:19)

Don’t assume you know people’s “why” (7:58)

A weekend away as a practice (9:00)

The value of the process (10:06)

An upward spiral (10:38)

Joint conversations take time (11:41)

Compassionate leadership (12:34)

Knowing yourself (13:27)

Building relationships at work (13:43)

Introducing a well-being pilot the in the practice (14:26)

The benefits of the pilot (15:24)

Difference in the first six months (16:09)

A more confident practice (17:39)

Being in a Primary Care Network and sustaining partnerships (18:20)

The reality of being a partner (19:24)

Advice to current partners – be brave and do something different (20:50)

Advice to prospective partners (21:47)