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Tara Humphrey, Project Management expert supporting the development of Primary Care Networks and GP Federations, returns for the second in a series of podcasts focused on practical demands and planning in primary care, during the pandemic. This week, Tara and Ben discuss the differences and challenges in the approaches from practices, networks and federations, getting the staffing balance right and maintaining business continuity and personal resilience within a crisis.

Introductions (0:12)

What’s happening in Tara’s world right now? (0:35)

Financial management and planning (01:23)

Redistribution of an underspend and the development fund (02:00)

Supporting vulnerable patients (03:07)

Introduction of new roles / recruitment options within a network (03:42)

A federation’s approach to incorporating new roles (05:15)

How does a practice buddy system work? (05:48)

Introducing and implementing new SOPs across networks and practices (06:39)

Joint working from a top down perspective… (808:49)

… versus expectation at practice level (09:53)

The pace of change and anticipating new demands (10:30)

How are practices coping overall? (11:44)

Putting emotional support in place for GPs (13:14)

The importance of practice managers and protecting the well-being of wider practice staff (14:00)

Working from home and sustainability (14:54)

What’s next for Tara? (15:17)

…and for Ben? (16:10)

Find out more about Tara Humphrey:

• THC Primary Care https://www.thcprimarycare.co.uk/
• Listen to The Business of Healthcare Podcast with Tara Humphrey for a behind-the-scenes look at the business side of healthcare.
• Connect on Twitter and Linkedin