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It’s an exciting week because we are so pleased to introduce our first PCN Manager to feature on the Ockham podcast! Tara Dawson, PCN Manager for the Lytham St Annes network, takes us through her journey to becoming PCN Manager, her experiences, her achievements, the key relationships she has formed. She has also filled us in on what she hopes to achieve going forwards and more broadly, why having a manager is instrumental in establishing the setup of the network, driving the key commitments and priorities – and managing  the wellbeing of the relationships between practice and PCN.

Introduction (0:30)

All about Tara and how she became a PCN Manager (0:47)

Has Tara’s prior experience helped? (2:07)

Organisational setup (2:58)

Incorporated status and NHS pensions implications (3:54)

Managing the incorporation process (4:56)

What does a typical working week look like for Tara? (6:21)

Recruitment and staffing (7:28)

The relationship between PCN Manager and Clinical Director (8:38)

Has having a PCN Manager in post allowed the Clinical Directors to drive the clinical priorities? (9:43)

The PCN demographic and practice engagement (10:57)

PCN Managers and Practice Managers (13:05)

The best things about being a PCN Manager (14:55)

Support network (15:53)

The forward view (17:05)

Lessons learned so far (17:53)

Following up in a year (19:52)

Getting in touch (20:24)

Tara is contactable at: tara.dawson1@nhs.net