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This week heralds the return of inspirational GP Dr Farzana Hussain, who runs The Project Surgery in Plaistow, east London, is Clinical Director of her local PCN and 2019’s GP of the Year, amongst other key roles where she champions innovation and quality improvement in primary care. Farzana is back to share her thoughts on the last year in her role as Clinical Director and what comes next for her Newham PCN. From the additional roles reimbursement scheme (ARRS) rollout, to going back to basics and defining local objectives, readying teams, and staff, for the move towards integrated care and the associated shift in her priorities, leading on an emotive and truly rewarding local project and attempting to redress the health inequalities balance, the pace of work continues to be unrelenting and 2022 looks set to be equally challenging. Listen here as Ben takes time to explore Farzana’s hopes, frustrations, achievements and aims in our latest podcast episode.
Introduction (0:10)
An overview of the last year (0:30)
The challenges of the ARRS (1:47)
Why shared purpose is so important (2:53)
Preparing for integrated care systems (4:24)
Farzana’s view on the change in PCN deliverables (5:19)
Identifying priority areas (7:12)
Juggling practice and PCN priorities (8:26)
The Newham knife crime project (11:24)
The role of the Youth Link Worker and partnering with local community groups (13:36)
Levelling up the health inequalities imbalance (14:54)
What’s next for Farzana? (15:40)
Feeling the benefit of the additional roles (17:03)
Can we take control of the ICS agenda? (19:08)
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