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    • PCN Plus Conference: The Future of PCNs 2025
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11
aug
0

Podcast : Neil Modha – Pharmacists and PCNs 2 – a GP practice perspective

Posted by Ben GowlandPodcastNo Comments
http://traffic.libsyn.com/ockham/Neil_Modha_2_Complete.mp3

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This is the second in our short series of podcasts on Pharmacists and PCNs and this week we talk to Peterborough GP, Neil Modha. Neil (who’s innovative approach we covered in this previous episode) has gone from employing one to three pharmacists in just over a year. He explains why and how they have proven invaluable in everything from self-care, shared care drug monitoring and document management to audits and chronic disease management.

Neil reminds us how his practice operates (0:44)

From one to three pharmacists – how they help (1:39)

The journey of introducing a pharmacist (2:32)

What are pharmacists doing in Neil’s practice (3:41)

Pharmacists and self-care prescribing (4:19)

The outcome of self-care prescribing (5:10)

Signposting to self-manage conditions (6:08)

Shared care drug monitoring (6:50)

How the rapid growth in pharmacists took place (7:50)

The impact on the practice (9:16)

How productive are pharmacists? (10:23)

The financial benefits (11:54)

Impact on the drug budget (12:53)

A vision for the future (13:23)

How does the pharmacist work in the federation/PCN? (14:36)

“Home” practice or not? (16:23)

Advice for other practices thinking of employing a pharmacist (16:59)

The challenge of the 30% gap in funding (18:06)

What’s next for Neil’s practice? (19:12)

What’s next for Neil’s practice? (21:35)

Neil’s practice website can be found here

His email address is neil.modha1@nhs.net

Our previous podcast with Neil is available on our website here

4
aug
0

Podcast : Hala Jawad – Pharmacists and PCNs 1 – a GP Pharmacist perspective

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http://traffic.libsyn.com/ockham/Hala_Jawad_Complete.mp3

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All PCNs have the opportunity to recruit clinical pharmacists into general practice and this week we begin a four part series of podcasts to support that recruitment. We begin, in Episode One, by talking to GP Pharmacist Hala Jawad. Hala discusses the role of a pharmacist within general practice, the way a pharmacist can work within a PCN and how a PCN can make themselves more attractive to pharmacists.

Hala was the first “Pharma Face” and is known as “The Brighton Titan” (0:55)

She moved from running a restaurant to becoming a pharmacist (2:02)

Getting involved with general practice (2:47)

Trying GP out for a week (3:48)

The benefits of working in a practice (5:01)

Learning in general practice (6:31)

The role of a pharmacist in GP (7:32)

Support for pharmacists (8:30)

Pharmacists in PCNs (9:39)

Advice to make an appointment successful (10:41)

Overcoming isolation (11:51)

How attractive is working in GP to a pharmacist? (12:42)

What makes one role more attractive than another? (14:15)

How will the pharmacist/GP relationship develop? (15:51)

Contacting Hala (16:44)

Hala can be found on Twitter – @jawad_hala

She is also on Facebook and LinkedIn

Her Ask Hala public website is here and her You Tube channel is here

28
jul
1

Podcast : Hugh Reeve – how introducing an online consultation system transformed our practice

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http://traffic.libsyn.com/ockham/Hugh_Reeve_Complete.mp3

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Hugh Reeve is a GP in Grange-Over-Sands in Cumbria. The practice wanted to improve the way they met patient demand and initially began to look at introducing an online consultation system. They soon concluded that this could not be simply about introducing a “bolt on” digital system and it quickly became a process that forced them to radically reconsider all aspects of their patient flow. In this episode Hugh explains how they went about transforming their practice, how the new system now works for GPs and patients with the resultant outcomes including the fact that only 40% of patient contacts are now face-to-face.

Why introduce an online consultation system? (0:59)

Improving continuity of care (1:49)

Researching the options (2:57)

The kind of system they didn’t want (4:00)

A much bigger task than choosing a system (4:44)

Improving the “flow” of patients (5:21)

How the system works for GPs (6:13)

Changing the way they work rather than “bolting on” a system (7:16)

Radically rethinking “flow” (8:03)

Only 40% of contacts are face-to-face (9:33)

Not just introducing online (10:05)

Establishing what capacity is needed (10:45)

Introducing the new system (11:19)

Patients using the system (12:07)

Not about workforce challenges (13:15)

A typical day for a GP in the practice (14:13)

The reaction of patients (18:45)

Pilot site for the Health Foundation Programme on Continuity of Care (19:39)

Hugh’s advice for others (22:03)

You can email Hugh at hugh.reeve@gp-a82053.nhs.uk

The askmyGP website is available here

7
jul
0

Podcast : Nick Sharples – progress with Social Prescribing Link Workers

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http://traffic.libsyn.com/ockham/Nick_Sharples_3_Complete.mp3

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Today (8th July) is the first ever National Social Prescribing Link Worker Day! Organised by the National Association of Link Workers it aims “…to celebrate and showcase the contribution of social prescribing link workers in improving population health and wellbeing.” In support of this our podcast this week is the fifth in our series looking at Social Prescribing. Nick Sharples is Managing Partner at DNA Insight, a specialist training consultancy that is increasingly involved in training Social Prescribing Link Workers. In this episode he talks about the various models that are emerging for employing, recruiting and training Link Workers.

Nick describes his involvement in social prescribing (0:44)

Who employs the Link Workers? (1:53)

Reluctance to outsource the role (3:30)

Outsourcing the role (4:16)

Competition for Link Workers – three options for recruitment (5:36)

External recruitment (6:40)

Recruiting from within the practice (7:16)

Advantages of the options – building an appropriate model (7:54)

The provision of training (9:18)

Resources for training (10:28)

How much budget to put aside? (11:02)

Effective working with large scale – prioritising (11:58)

Average workload (13:13)

Managing a caseload (13:53)

A practical example from Scotland (15:32)

Sharing best practice – learning co-ordinators (16:33)

Finding out more (17:31)

The DNA Insight Social Prescribing pages are here

Nick has put together a list of useful resources below:

  • Future NHS Collaboration Platform https://future.nhs.uk/connect.ti/socialprescribing/groupHome hosted by the NHS Personalised Care Group – Request membership via england.socialprescribing@nhs.net  and then access the Social Prescribing pages/Regional pages/Regional Discussion Forums
  • Social Prescribing Network – https://www.westminster.ac.uk/patient-outcomes-in-health-research-group/projects/social-prescribing-network and @SocialPrescrib2 on Twitter
  • Twitter Social Prescribing Wednesday – @SocialPresHour – every other Wednesday and hosted/organised by Elemental
  • Friday afternoon (4:30pm to 5:30pm Fridays, 10am-11am Monday) Social Prescribing email meet-up social-prescribing@googlegroups.com  Apply for membership at https://groups.google.com/forum/#!forum/social-prescribing or email sam@agileventures.org  if having difficulty.
  • National Association of Link Workers www.connectlink.org Christiana Melam christiana@connectlink.org   Professional body representing Social Prescribers/Link Workers with lots of useful resources for Link Workers and those employing them.
30
jun
0

Podcast: Gerry Morrow – information sharing across practices

Posted by Ben GowlandPodcastNo Comments
http://traffic.libsyn.com/ockham/Gerry_Morrow_Complete.mp3

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Gerry Morrow was a full time GP for twenty years before he joined Clarity Informatics as their Medical Director. Clarity, (who describe themselves as “international leaders in healthcare solutions”) developed TeamNet “a web-based sharing and compliance platform for primary care”. In this podcast Gerry explains how TeamNet enables practices and other agencies to share information, how it is adaptable to individual circumstances and what the future might hold.

Show Notes

Gerry begins working with Clarity (0:54)

The importance of sharing information (1:20)

Clarity develops TeamNet as a natural extension of their business (1:53)

The benefits of sharing information through TeamNet (2:37)

Where does the information come from? (3:29)

The opportunities of practices moving into PCNs (4:15)

Transparency – sharing information and building trust (5:08)

How TeamNet works in practice (6:41)

Practices and community teams working together (7:39)

Structuring sharing with other agencies (8:53)

Controlling the flow of information (9:55)

Who uses TeamNet now? (11:16)

Two way communication with practices (11:46)

The future of information sharing – interoperability (12:45)

Sharing patient-identifiable data (13:37)

Future projects for Clarity (14:23)

Finding out more (15:06)

The Clarity TeamNet web pages are here

The email address is teamnet@clarity.co.uk

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