• Home
  • Who We Are
    • Our mission
  • Our Services
  • Blog
    • Blog Index
  • Podcast
    • Podcast Index
  • Resources
    • PCN Plus Conference: The Future of PCNs 2025
    • TV documentary
    • The Future of General Practice: Book
  • Contact Us

No products in the basket.

  • Home
  • Who We Are
    • Our mission
  • Our Services
  • Blog
    • Blog Index
  • Podcast
    • Podcast Index
  • Resources
    • PCN Plus Conference: The Future of PCNs 2025
    • TV documentary
    • The Future of General Practice: Book
  • Contact Us

8
apr
0

Podcast : Riaz Jetha – the new primary care network DES

Posted by Ben GowlandPodcastNo Comments
http://traffic.libsyn.com/ockham/Riaz_Jetha_Complete.mp3

Podcast: Play in new window | Download

Subscribe: Apple Podcasts | Email | RSS

The specification and guidance for the new network DES runs to over 100 pages. In the days following its publication Ben and special guest Dr Riaz Jetha digested the content of the DES and, in this episode, they talk through the key differences they identified. They look at the nature of the network agreement, the role of federations, how clinical leaders will be recruited, population size, funding and much more. You might also be interested in Ben’s latest Blog which covers similar material.

Show Notes

What are the key differences in the new guidance (0:53)

Mandatory Network Agreement (1:52)

The organisation receiving the funds must hold a primary medical contract (2:50)

Where can federations fit in? (4:13)

Subcontracting arrangements (4:55)

Clinical leadership (5:55)

Extended hours by 1st July (7:06)

Ambitious timescales (7:45)

Backdated funding for established networks (8:33)

Flexibility in offering extended hours (9:25)

How is this likely to work? (10:26)

Flexibility on population size (11:04)

Smaller neighbourhood teams within bigger networks (11:58)

The Accountable Clinical Director (12:41)

Four options to recruit the Accountable Clinical Director (13:17)

Do smaller networks get more resources? (15:16)

What is “additionality”? Auditing levels of staffing (16:17)

Recruiting pharmacists (17:33)

Lack of flexibility this year – control and standardisation at the beginning (17:59)

Where does the additional 30% of the funding come from? (19:31)

Potential to under-use the resources? (21:45)

The expected funding for 2019/20 (22:27)

Is this package attractive enough? Unpacking the “why?” (23:40)

Remember – if you are interested in a copy of our book The Future Of General Practice which contains a series of case studies tthat will be of interest to anyone establishing a primary care network, you can now purchase a copy at only £9.99 (a reduction of over 60% on the original price). You can purchase the book here.

31
mar
0

Podcast : Developing the practice managers of tomorrow – City and Hackney GP Confederation

Posted by Ben GowlandPodcastNo Comments
http://traffic.libsyn.com/ockham/PM_Scheme_Complete.mp3

Podcast: Play in new window | Download

Subscribe: Apple Podcasts | Email | RSS

We have three guests this episode to talk about the unique Salaried Trainee Practice Manager programme developed by the City and Hackney GP Confederation. Dr Mary Clarke CBE the Confederation’s Director of Workforce, Grace Neil, the Programme Co-ordinator for the scheme and trainee Practice Manager Kerry Reynolds join Ben to variously explain how and why the programme was developed, the format and content of the programme and what it felt like to be a participant.

Show Notes

Mary begins by describing the confederation (1:16)

Mary’s role as Director of Workforce (2:05)

The challenges facing Practice Managers (3:59)

The complexity of the Practice Manager role (4:56)

The origins of the Salaried Practice Manager programme (6:01)

Grace joins the confederation and the scheme takes off (7:24)

Applicants from many routes (8:23)

Kerry explains how she joined the programme (9:26)

Picking six successful applicants (10:25)

Funding the programme (11:16)

How the programme runs (11:34)

The applicants are employed by the confederation and the practices are engaged (13:00)

The content of the programme (13:55)

Kerry reflects on the programme (15:04)

Kerry’s placement (15:58)

The outcome for Kerry (16:28)

What’s next for the programme – a national rollout? (16:51)

Finding out more (18:02)

More information on the programme is available on the Healthy London Partnership website here

A case study from Mary Clarke is available here

The previous podcast Ben mentions with Laura Sharpe from City and Hackney GP Confederation is available here

25
mar
0

Podcast : Tom Howseman – better managing demand through pre-triage protocols

Posted by Ben GowlandPodcastNo Comments
http://traffic.libsyn.com/ockham/Tom_Howseman_Complete.mp3

Podcast: Play in new window | Download

Subscribe: Apple Podcasts | Email | RSS

Tom Howseman is a GP Partner in a large urban practice in Northampton. When their number of GP partners fell from twelve to six due to retirements and they couldn’t recruit they decided to adopt a more multi-disciplinary approach. Over the last two years they have introduced and refined a system of pre-triage protocols which enable reception staff to collect information from patients presenting on the day which is then helpful to the pre-triage clinicians in directing those patients to the appropriate member of the emergency care team. 20,000 additional appointments have been created through this system and in this episode Tom explains how they have done it.

Show Notes

Tom describes his practice and why he developed a new way of working (0:50)

Expanding the multi-disciplinary team (1:48)

Two GPs on call for same-day demand (2:23)

Three potential problems with the then current triage system (3:04)

Introducing a Pre-Triage Process (3:48)

A simple example of how it works (4:20)

Identifying the ten most common reasons for demand and the clinical questions a receptionist can ask (4:57)

Let’s try it… (5:45)

The trial expands and becomes normal practice (6:13)

Protocols for receptionists to follow (7:14)

An example of the protocol (7:59)

A patient rings…what happens next (8:22)

Reducing the waits for patients (9:42)

The receptionists response to the system (10:14)

How the Emergency Care Team works (11:53)

The governance (13:25)

Evolving the system over two years (14:14)

The benefits to the practice (15:50)

The impact on recruitment, relationships and morale (16:46)

The response from patients (18:08)

How replicable is this system? (19:12)

How to begin? (20:42)

You can contact Tom via tom.howseman@nhs.net

18
mar
0

Podcast : Christiana Melam – The roles and skills of a link worker

Posted by Ben GowlandPodcastNo Comments
http://traffic.libsyn.com/ockham/Christiana_Melam_Complete.mp3

Podcast: Play in new window | Download

Subscribe: Apple Podcasts | Email | RSS

Last Thursday (14th March) was International Social Prescribing Day and we brought you a short series of podcasts to recognise this. Last week we gave you social prescribing ambassador Marie-Anne Essam. This week it is the turn of Christiana Melam who is Chief Executive of the National Association of Link Workers; the national professional network for link workers. In this episode Christiana describes what the National Association does, outlines the roles and responsibilities of the link worker and suggests what primary care networks should be doing now to prepare for this role.

Show Notes

Christiana explains how her own life led to her role with link workers (1:02)

Social prescribing and general practice (1:47)

The National Association of Link Workers (2:46)

Mending the fragmentation (3:26)

What is a link worker? (4:44)

The difference between care navigation and link working (5:27)

The typical background of a link worker (6:22)

Competency framework and the qualities of a link worker (7:15)

The skills and training for a link worker (8:57)

How a link worker works (10:14)

What should networks do for the link worker to be a success (11:27)

With whom should networks be making links? (13:01)

The role of the STP (13:52)

Further information (14:33)

The website Christiana refers to is here

11
mar
3

Podcast : Marie-Anne Essam – Social prescribing and link workers

Posted by Ben GowlandPodcast3 Comments
http://traffic.libsyn.com/ockham/Marie-Anne_Essam_Complete.mp3

Podcast: Play in new window | Download

Subscribe: Apple Podcasts | Email | RSS

This Thursday (14th March) is International Social Prescribing Day. To recognise this and to focus on the new GP Contract commitment to provide link workers in all primary care networks, we begin a short series of two podcasts. In the first, this week, Ben talks to Marie-Anne Essam a GP in Herts Valley and an enthusiastic ambassador for social prescribing. She explains what it is and tells a powerful story about a patient of hers which amply illustrates the value of social prescription. She also talks about the role of link workers including their salary, their competences and their likely backgrounds.

Show Notes

Marie-Anne describes the scope of her involvement in social prescribing (0:45)

Marie-Anne’s role in promoting social prescribing– “telling the stories of changed lives” (1:01)

Help prescribed but not on an FP10 (2:45)

Designing social prescribing (4:06)

Marie-Anne tells the story of John, her first patient for whom she provided a social prescription (6:06)

Spreading the enthusiasm – a skilled link worker (11:51)

Working with patients – personalised solutions (12:54)

An understanding of social prescribing – the evidence (13:39)

The resources are coming (15:20)

What is a link worker? How do they work? (16:53)

Salary for link workers, training and competences (21:15)

The most important traits for a link worker (22:50)

“Field researcher” (23:54)

Further information (24:46)

NHS England has set up an online learning platform to share the latest resources and encourage collaboration. To join the platform, please contact england.socialprescribing@england.nhs.net

Page 58 of 90
1565758596090

Subscribe Today

Subscribe today to receive our weekly newsletter giving details of each episode of the General Practice Podcast as it is published plus our weekly blog and useful links for anyone interested in general practice innovation. You’ll also receive a free copy of “How to Establish GP Influence Within an Integrated Care System ICS”.

Subscribe Today

CONTACT INFO

Telephone: 07956 348654
E-mail: ben@ockham.healthcare

Recent Posts

  • How to Build a Relationship with the Local Acute Trust
  • Podcast – Andy Pow – Funding, Contracts & the Future: 10 Year NHS Plan
  • Getting the PCN ‘Neighbourhood-Ready’

Follow Us

Cookie Policy

website acceptable use policy

terms of website use

privacy Policy

Latest Tweets

© Copyright 2016 - 2024 by Ockham Healthcare. All Rights Reserved.
Contact Us
This site uses cookies. By continuing to use this website, you agree to our cookie policyAccept Read More
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT