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16
jul
0

Episode 119: How will the new models of care change general practice? Part 2– An expert panel discussion.

Posted by Ben GowlandPodcastNo Comments
http://traffic.libsyn.com/ockham/New20Models20of20Care20220Complete.mp3

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This is the second part of our panel discussion looking at how the new models of care will impact on and change general practice (Part One is available here). In this final part of the podcast the panel consider what is motivating general practice to adopt the new models of care, about shifting the balance between secondary and primary care, how working at scale will impact and achieving a greater voice for general practice within the system.

Our fourth panel discussion on Millennial GPs will follow in a few weeks’ time.

This time Ben is joined by:

Nav Chana: GP and chair of the National Association of Primary Care

Nick Hicks: Ex-GP and CEO of COBIC an independent consultancy focussing on outcomes-based health and care

Tracey Vell: GP, Chief Executive of Manchester LMC and Associate Lead for Primary and Community Care in the Greater Manchester Health and Social Care Partnership

Show Notes

Ben asks about the motivation for the primary care home model; is it the crisis in general practice or something more positive? (1min 07secs)

Nav outlines the varying motivations for adopting the model (1min 59secs)

Tracey identifies the crisis across the whole NHS as a motivation for change (3mins 31secs)

Nick agrees but paints an optimistic picture for general practice (4mins 45secs)

Tracey believes that independent contractor status will enable general practice to lead change (6mins 17secs)

Nav believes empowering general practice is the key (7mins 45secs)

Nick suggests giving secondary care teams population health goals (9mins 06secs)

Nav agrees and suggests this is a principal of the primary care home model (10mins 37secs)

Tracey describes how the Manchester system enables just this concept (11mins 40secs)

Nick is excited by the concept and talks about the Christie Hospital and how the system might change to improve cancer outcomes (14mins 25secs)

Tracey responds and gives a practical example of how this might be achieved by considering the integration of the whole patient pathway (15mins 45secs)

Ben asks what practices need to be doing now to implement this kind of change – and how working at scale might facilitate this (17mins 41secs)

Nav suggests that size depends on what you are trying to do and how this links to money (18mins 57secs)

Tracey suggests a range of sizes is best and explains how this works in Manchester (20mins 28secs)

Ben introduces the idea of general practice gaining a stronger voice as a provider (22mins 18secs)

Tracey suggests that gaining a voice depends on how much GP wants to be part of the solution – but to be aware of tokenism – she describes the Manchester answer (23mins 12secs)

Nav says it depends on what the “voice” is for and cautions that bureaucracy doesn’t get in the way (25mins 41secs)

Tracey explains that the Manchester system has reduced bureacracy (27mins 06secs)

Ben asks for final reflections (28mins 32secs)

Nick talks about how technology might impact, about population health and shared accountability (29mins 06secs)

Nav says integrated workforce models and team based care will also impact (30mins 57secs)

Ben concludes and thanks the panel (32mins 30secs)

9
jul
0

Episode 118: How will the new models of care change general practice? – An expert panel discussion.

Posted by Ben GowlandPodcastNo Comments
http://traffic.libsyn.com/ockham/New20Models20of20Care20120Complete.mp3

Podcast: Play in new window | Download

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This is the third in our series of panel discussions in which Ben is joined by a panel of renowned national experts. This time we discuss how the new models of care will impact on and change general practice. In this first part the panel considers the impact so far of the Five Year Forward View, closer integration of general practice with the rest of the system, what GPs should be doing now and whether choosing to lessen the independence of general practice would be a good or bad thing.

Part Two will follow next week.

This time Ben is joined by:

Nav Chana: GP and chair of the National Association of Primary Care

Nick Hicks: Ex-GP and CEO of COBIC an independent consultancy focussing on outcomes-based health and care

Tracey Vell: GP, Chief Executive of Manchester LMC and Associate Lead for Primary and Community Care in the Greater Manchester Health and Social Care Partnership

Show Notes

Ben asks the panel what they feel about the impact of the Five Year Forward View (1min 20secs)

Nick feels that the impact has not been as great as intended (1min 42secs)

Nav outlines the development of the primary care home model (2mins 47secs)

Tracey identifies how the 5YFV has impacted on the changes in Greater Manchester (4mins 16secs)

Population Hubs in Greater Manchester (6mins 07secs)

Ben talks about the development of new organisations and softer partnerships (6mins 51secs)

Tracey talks about culture change and outcomes (7mins 36secs)

Ben asks about integration with the rest of the system (9mins 08secs)

Nav talks about the Primary Care Home giving providers a seat at the table (9mins 31secs)

Tracey is concerned about “providers” often meaning secondary care (10mins 57secs)

Achieve a good balance rather than defaulting to secondary care (12mins 22secs)

Nick talks about the lessening isolation of general practice by teams focussing on outcomes (13mins 10secs)

Ben is concerned that the voice of general practice is still not being heard (14mins 37secs)

Nav talks about closer alignment and its impact (15mins 22secs)

Tracey talks about the harm to general practice caused by MCP contracting issues (16mins 59secs)

Nick talks about the learning coming from the vanguards and promising contracting relationships (18mins 47secs)

Ben asks about how the new models of care will be to the future of general practice (21mins 39secs)

Tracey talks about the way things are developing in Manchester (22mins 10secs)

Ben asks what the best strategy is for GPs now (23mins 17secs)

Tracey says that ignoring the changes is not an option – and what her local GPs are getting out of change (23mins 41secs)

Nav says collaboration is becoming essential and improving the lives of clinicians (25mins 35secs)

Nick gives an example of how one area is dealing with the future by looking outwardly (27mins 24secs)

Ben asks Nick whether this level of collaboration will become mainstream general practice (29mins 12secs)

Nick responds about the range of partnership models which will need to exist (29mins 53secs)

Tracey believes the confidence of general practice and political change will influence future partnerships – and how the equal status of primary and secondary providers needs to be assured (30mins 30secs)

Nav says the evidence is that Primary Care Home units are more easily attracting more staff – particularly the millennials (32mins 45secs)

Ben asks about the movement of general practice from independence towards the core NHS (34mins 22secs)

Tracey responds that GP independence will still be important and losing it would be dangerous because of the loss of additional work (35mins 10secs)

Nick responds that the solutions will not come from the centre but will be developed bottom-up and that losing independence would be unwise (37mins 50secs)

2
jul
0

Episode 117: Paula Wright – GP Learning Groups

Posted by Ben GowlandPodcastNo Comments
http://traffic.libsyn.com/ockham/Paula20Wright20Complete.mp3

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Paula Wright is a GP in the North East of England and GP tutor for Newcastle, Health Education England – North East team. In this podcast Paula explains the origins and value of GP Learning Groups; what they are, how they work and how they can be set up locally.

Show Notes

Paula explains how she became involved in learning groups (31secs)

The history of the groups (1min 11secs)

What they are and how they work (2mins 19secs)

Paula’s experience of setting up a group (3mins 27secs)

The groups impact on Paula (3mins 57secs)

Keeping GPs up to date (4mins 19secs)

Numbers in the group and sustainability (5mins 25secs)

The size of the living room dictates the size of group (6mins 02secs)

Membership of the group (7mins 15secs)

The time commitment (8mins 57secs)

The key benefits of the groups including peer support, developing leadership skills etc (9mins 34secs)

The key challenges in running successful groups (12mins 22secs)

How widespread are the groups and promoting the groups (13mins 53secs)

Building resilience in GPs (15mins 17secs)

The national approach (or lack of it) to the groups (16mins 03secs)

Finding out more information (17mins 24secs)

Setting up your own group (18mins 03secs)

The website of the North East Sessional GP Group is here

The article in the BMJ Paula refers to is available here (login required)

25
jun
0

Episode 116: Neil Modha – An innovative model for general practice

Posted by Ben GowlandPodcastNo Comments
http://traffic.libsyn.com/ockham/Neil20Modha20Complete.mp3

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In this episode Ben visits Thistlemoor Medical Centre in Peterborough to talk to Dr Neil Modha about their fascinating and innovative model for running what they call Open Access in general practice. Their system developed in response to a shortage of GPs and a high migrant population that do not have English as a first language. Using Healthcare Assistants from the local community to take histories and translate for the GPs, the model means that on some days 300 patients can be seen in the practice and has meant that admissions into hospital are some of the lowest in the area.

Show Notes

From 700 patients to 24,000 in ten years (44secs)

Explaining the growth – Eastern European migrants (1min 13secs)

Issues for local general practice (1mins 47secs)

Explaining the clinical model – adding value through the right people at the right time (2mins 13secs)

Open Access for all – 300 patients on Mondays and Fridays (3mins 04secs)

80% of patients don’t have English as their first language (3mins 44secs)

Healthcare Assistants take the history and do the observations (4mins 09secs)

Planning with the patient and booking follow ups (5mins 10secs)

Happening in parallel (5mins 41secs)

Similar system to medical students (6mins 15secs)

Clinical governance behind the model (7mins 13secs)

Why did the model develop in this way? (7mins 57secs)

What does it feel like for the GPs? (9mins 17secs)

Developing the rest of the team (10mins 28secs)

The workforce profile (11mins 01secs)

Establishing the credibility of the model (12mins 28secs)

The impact of the model on admissions (13mins 41secs)

Using local people (14mins 49secs)

CQC outstanding rating (15mins 23secs)

Growing for the future (17mins 04secs)

Offering services across Peterborough (17mins 46secs)

Training others and the pharmacy gatekeepers (18mins 44secs)

Functional alignment (19mins 44secs)

Is the model replicable? (20mins 56secs)

Where should other practices start? (22mins 42secs)

Looking through other perspectives (23mins 24secs)

Finding out more (24mins 27secs)

Two things of which Neil is most proud (25mins 24secs)

The practice website is here

The evaluation report into the use of Healthcare Assistants from the University of Sheffield is available here

18
jun
0

Episode 115: What will the infrastructure of general practice look like in 5 years’ time – an expert panel discussion (2)

Posted by Ben GowlandPodcastNo Comments
http://traffic.libsyn.com/ockham/Infrastructure20Panel20220Complete.mp3

Podcast: Play in new window | Download

Subscribe: Apple Podcasts | Email | RSS

Part Two of our second panel discussion on the future infrastructure of general practice. Ben is joined by a panel of renowned national experts (see below) and in this part the panel discusses the importance of data and information systems, the value of greater integration, a focus on prevention and wellness and the need to prove the value of generalists.

Ben is joined by:

Vincent Buscemi: a health and social care lawyer and partner at Bevan Brittan

Jon Griffiths: GP and chair of NHS Vale Royal CCG

Jonathan Serjeant: GP and Director of Creative Partnerships at Here

Jeannie Watkins: President and Chair of the Professional Standards Sub-Committee at the Faculty of Physician Associates at the Royal College of Physicians

Show Notes

Jonathan discusses the importance of data to general practice (56secs)

Ben introduces the idea of data set that the public produces themselves and whether this might change the relationship with, and the role of, general practice (2min 25secs)

Jonathan responds about the value of this data and the engagement of clinicians with this data (3mins 08secs)

Jon responds on the idea of patient-centred care and the shift to wellness and how this changes the likely workforce (4mins 41secs)

Jon talks about the idea of general practice working better as part of the wider system (6mins 43secs)

Vincent talks about greater investment in prevention (7mins 25secs)

Ben queries whether shifts in funding will happen now when they haven’t in the past (9mins 32secs)

Vincent suggests what needs to change (10mins 01secs)

Vincent points out how the data fits in (11mins 20secs)

Jeannie pleads for the preventative agenda to have a higher profile and how this might be sustained (12mins 09secs)

Jon suggests the flow of funding needs to change through an integrated system (14mins 05secs)

Jonathan feels the funding is going the wrong way and that general practice can’t prove its own value (15mins 42secs)

Ben asks how this might work and Jonathan responds that better information systems are key (17mins 32secs)

Jon talks about the challenge of demonstrating the value of the generalist (19mins 42secs)

Ben asks whether this can be achieved and Jon responds that it must happen and that access to the specialist cannot be seen as the “gold standard” (21mins 12secs)

Jonathan argues for change and the potential for general practice – which will mean being more vulnerable (22mins 19secs)

Ben asks what has been missed and what the key take away messages should be for practices now (23mins 29secs)

Vincent argues that general practice needs a strong, unified voice (24mins 28secs)

Jeannie talks about sustaining and promoting primary care successes (26mins 30secs)

Jon lists the things he feels general practice must do including engaging and “not being dinosaurs” (28mins 10secs)

Jonathan looks at the question from an individual’s perspective and argues for vulnerability and disruption (28mins 47secs)

Ben thanks the panel and sums up (30mins 02secs)

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