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23
jul
0

Episode 120: Ravi Chal – Innovation and technology in modern pharmacy

Posted by Ben GowlandPodcastNo Comments
http://traffic.libsyn.com/ockham/Ravi20Chal20Complete.mp3

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In the first of two pharmacy-focussed podcasts we talk to Ravi Chal who is a pharmacist and founder of Future Pharmacy, a company which is developing an app to work as a clinical decision support system for pharmacists. In this podcast Ravi explains how the app will work; offering doctors and pharmacists both a dosage calculator and access to the four largest pharmaceutical databases via the user’s phone. Ravi also has a company called Locum Passport; an automated document wallet for locums which facilitates the transfer of personal information between agencies. Ravi also considers how technology will develop within the NHS in the future.

Show Notes

Ravi explains how he moved from hospital pharmacy to set up Future Pharmacy and how the app is being developed (45secs)

Technology liberating pharmacists to concentrate on areas where they add most value (2min 25secs)

Relevance to general practice (3mins 20secs)

Progress with development and the Future Pharmacy Platform (4mins 01secs)

Getting the biggest resources on board (5mins 03secs)

A Government grant to test feasibility (5mins 23secs)

How the app will work – a dosage calculator and a resource centre on your phone (5mins 49secs)

How the app will develop including AI and machine learning (7mins)

How the app might work in general practice (7mins 26secs)

How automation might help with medicine reviews (8mins 33secs)

Ravi’s other company; Locum Passport (9mins 18secs)

Reaction from other pharmacists and from GPs – technology making life easier (11mins 05secs)

Developing technology in or outside the NHS; risk aversion (12mins 21secs)

Disruptive innovation versus NHS-controlled innovation (13mins 43secs)

Will it be Facebook and Google that make the difference? (15mins 42secs)

More information from Ravi (17mins 11secs)

To find out more you can e-mail Ravi at ravi@future-pharmacy.co.uk

The Locum Passport app can be downloaded through the app store

Or visit www.locumpassport.co.uk

16
jul
0

Episode 119: How will the new models of care change general practice? Part 2– An expert panel discussion.

Posted by Ben GowlandPodcastNo Comments
http://traffic.libsyn.com/ockham/New20Models20of20Care20220Complete.mp3

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This is the second part of our panel discussion looking at how the new models of care will impact on and change general practice (Part One is available here). In this final part of the podcast the panel consider what is motivating general practice to adopt the new models of care, about shifting the balance between secondary and primary care, how working at scale will impact and achieving a greater voice for general practice within the system.

Our fourth panel discussion on Millennial GPs will follow in a few weeks’ time.

This time Ben is joined by:

Nav Chana: GP and chair of the National Association of Primary Care

Nick Hicks: Ex-GP and CEO of COBIC an independent consultancy focussing on outcomes-based health and care

Tracey Vell: GP, Chief Executive of Manchester LMC and Associate Lead for Primary and Community Care in the Greater Manchester Health and Social Care Partnership

Show Notes

Ben asks about the motivation for the primary care home model; is it the crisis in general practice or something more positive? (1min 07secs)

Nav outlines the varying motivations for adopting the model (1min 59secs)

Tracey identifies the crisis across the whole NHS as a motivation for change (3mins 31secs)

Nick agrees but paints an optimistic picture for general practice (4mins 45secs)

Tracey believes that independent contractor status will enable general practice to lead change (6mins 17secs)

Nav believes empowering general practice is the key (7mins 45secs)

Nick suggests giving secondary care teams population health goals (9mins 06secs)

Nav agrees and suggests this is a principal of the primary care home model (10mins 37secs)

Tracey describes how the Manchester system enables just this concept (11mins 40secs)

Nick is excited by the concept and talks about the Christie Hospital and how the system might change to improve cancer outcomes (14mins 25secs)

Tracey responds and gives a practical example of how this might be achieved by considering the integration of the whole patient pathway (15mins 45secs)

Ben asks what practices need to be doing now to implement this kind of change – and how working at scale might facilitate this (17mins 41secs)

Nav suggests that size depends on what you are trying to do and how this links to money (18mins 57secs)

Tracey suggests a range of sizes is best and explains how this works in Manchester (20mins 28secs)

Ben introduces the idea of general practice gaining a stronger voice as a provider (22mins 18secs)

Tracey suggests that gaining a voice depends on how much GP wants to be part of the solution – but to be aware of tokenism – she describes the Manchester answer (23mins 12secs)

Nav says it depends on what the “voice” is for and cautions that bureaucracy doesn’t get in the way (25mins 41secs)

Tracey explains that the Manchester system has reduced bureacracy (27mins 06secs)

Ben asks for final reflections (28mins 32secs)

Nick talks about how technology might impact, about population health and shared accountability (29mins 06secs)

Nav says integrated workforce models and team based care will also impact (30mins 57secs)

Ben concludes and thanks the panel (32mins 30secs)

9
jul
0

Episode 118: How will the new models of care change general practice? – An expert panel discussion.

Posted by Ben GowlandPodcastNo Comments
http://traffic.libsyn.com/ockham/New20Models20of20Care20120Complete.mp3

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This is the third in our series of panel discussions in which Ben is joined by a panel of renowned national experts. This time we discuss how the new models of care will impact on and change general practice. In this first part the panel considers the impact so far of the Five Year Forward View, closer integration of general practice with the rest of the system, what GPs should be doing now and whether choosing to lessen the independence of general practice would be a good or bad thing.

Part Two will follow next week.

This time Ben is joined by:

Nav Chana: GP and chair of the National Association of Primary Care

Nick Hicks: Ex-GP and CEO of COBIC an independent consultancy focussing on outcomes-based health and care

Tracey Vell: GP, Chief Executive of Manchester LMC and Associate Lead for Primary and Community Care in the Greater Manchester Health and Social Care Partnership

Show Notes

Ben asks the panel what they feel about the impact of the Five Year Forward View (1min 20secs)

Nick feels that the impact has not been as great as intended (1min 42secs)

Nav outlines the development of the primary care home model (2mins 47secs)

Tracey identifies how the 5YFV has impacted on the changes in Greater Manchester (4mins 16secs)

Population Hubs in Greater Manchester (6mins 07secs)

Ben talks about the development of new organisations and softer partnerships (6mins 51secs)

Tracey talks about culture change and outcomes (7mins 36secs)

Ben asks about integration with the rest of the system (9mins 08secs)

Nav talks about the Primary Care Home giving providers a seat at the table (9mins 31secs)

Tracey is concerned about “providers” often meaning secondary care (10mins 57secs)

Achieve a good balance rather than defaulting to secondary care (12mins 22secs)

Nick talks about the lessening isolation of general practice by teams focussing on outcomes (13mins 10secs)

Ben is concerned that the voice of general practice is still not being heard (14mins 37secs)

Nav talks about closer alignment and its impact (15mins 22secs)

Tracey talks about the harm to general practice caused by MCP contracting issues (16mins 59secs)

Nick talks about the learning coming from the vanguards and promising contracting relationships (18mins 47secs)

Ben asks about how the new models of care will be to the future of general practice (21mins 39secs)

Tracey talks about the way things are developing in Manchester (22mins 10secs)

Ben asks what the best strategy is for GPs now (23mins 17secs)

Tracey says that ignoring the changes is not an option – and what her local GPs are getting out of change (23mins 41secs)

Nav says collaboration is becoming essential and improving the lives of clinicians (25mins 35secs)

Nick gives an example of how one area is dealing with the future by looking outwardly (27mins 24secs)

Ben asks Nick whether this level of collaboration will become mainstream general practice (29mins 12secs)

Nick responds about the range of partnership models which will need to exist (29mins 53secs)

Tracey believes the confidence of general practice and political change will influence future partnerships – and how the equal status of primary and secondary providers needs to be assured (30mins 30secs)

Nav says the evidence is that Primary Care Home units are more easily attracting more staff – particularly the millennials (32mins 45secs)

Ben asks about the movement of general practice from independence towards the core NHS (34mins 22secs)

Tracey responds that GP independence will still be important and losing it would be dangerous because of the loss of additional work (35mins 10secs)

Nick responds that the solutions will not come from the centre but will be developed bottom-up and that losing independence would be unwise (37mins 50secs)

2
jul
0

Episode 117: Paula Wright – GP Learning Groups

Posted by Ben GowlandPodcastNo Comments
http://traffic.libsyn.com/ockham/Paula20Wright20Complete.mp3

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Paula Wright is a GP in the North East of England and GP tutor for Newcastle, Health Education England – North East team. In this podcast Paula explains the origins and value of GP Learning Groups; what they are, how they work and how they can be set up locally.

Show Notes

Paula explains how she became involved in learning groups (31secs)

The history of the groups (1min 11secs)

What they are and how they work (2mins 19secs)

Paula’s experience of setting up a group (3mins 27secs)

The groups impact on Paula (3mins 57secs)

Keeping GPs up to date (4mins 19secs)

Numbers in the group and sustainability (5mins 25secs)

The size of the living room dictates the size of group (6mins 02secs)

Membership of the group (7mins 15secs)

The time commitment (8mins 57secs)

The key benefits of the groups including peer support, developing leadership skills etc (9mins 34secs)

The key challenges in running successful groups (12mins 22secs)

How widespread are the groups and promoting the groups (13mins 53secs)

Building resilience in GPs (15mins 17secs)

The national approach (or lack of it) to the groups (16mins 03secs)

Finding out more information (17mins 24secs)

Setting up your own group (18mins 03secs)

The website of the North East Sessional GP Group is here

The article in the BMJ Paula refers to is available here (login required)

25
jun
0

Episode 116: Neil Modha – An innovative model for general practice

Posted by Ben GowlandPodcastNo Comments
http://traffic.libsyn.com/ockham/Neil20Modha20Complete.mp3

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In this episode Ben visits Thistlemoor Medical Centre in Peterborough to talk to Dr Neil Modha about their fascinating and innovative model for running what they call Open Access in general practice. Their system developed in response to a shortage of GPs and a high migrant population that do not have English as a first language. Using Healthcare Assistants from the local community to take histories and translate for the GPs, the model means that on some days 300 patients can be seen in the practice and has meant that admissions into hospital are some of the lowest in the area.

Show Notes

From 700 patients to 24,000 in ten years (44secs)

Explaining the growth – Eastern European migrants (1min 13secs)

Issues for local general practice (1mins 47secs)

Explaining the clinical model – adding value through the right people at the right time (2mins 13secs)

Open Access for all – 300 patients on Mondays and Fridays (3mins 04secs)

80% of patients don’t have English as their first language (3mins 44secs)

Healthcare Assistants take the history and do the observations (4mins 09secs)

Planning with the patient and booking follow ups (5mins 10secs)

Happening in parallel (5mins 41secs)

Similar system to medical students (6mins 15secs)

Clinical governance behind the model (7mins 13secs)

Why did the model develop in this way? (7mins 57secs)

What does it feel like for the GPs? (9mins 17secs)

Developing the rest of the team (10mins 28secs)

The workforce profile (11mins 01secs)

Establishing the credibility of the model (12mins 28secs)

The impact of the model on admissions (13mins 41secs)

Using local people (14mins 49secs)

CQC outstanding rating (15mins 23secs)

Growing for the future (17mins 04secs)

Offering services across Peterborough (17mins 46secs)

Training others and the pharmacy gatekeepers (18mins 44secs)

Functional alignment (19mins 44secs)

Is the model replicable? (20mins 56secs)

Where should other practices start? (22mins 42secs)

Looking through other perspectives (23mins 24secs)

Finding out more (24mins 27secs)

Two things of which Neil is most proud (25mins 24secs)

The practice website is here

The evaluation report into the use of Healthcare Assistants from the University of Sheffield is available here

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