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Podcast – Practice Index – Strategies for the 25/26 Quality and Outcomes Framework

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In this week’s episode, brought to you in partnership with Practice Index, we welcome back Claire Houston and Ceri Chaplin to explore the major changes to the Quality and Outcomes Framework for the 2025/26 contract, and what they mean for general practice. The episode dives into the removal of income protected indicators and the Quality Improvement domain, marking a shift back to an outcomes driven framework. This change could bring increased financial pressure, making strategic budgeting and achievement planning more important than ever. Beyond QOF, they also discuss the wider challenge of promoting preventative care, with a focus on childhood immunisation targets and cardiovascular disease management. With public trust in vaccinations still recovering post-pandemic, practices will need to innovate to meet targets and boost patient engagement. Tune in for a practical and insightful look at how these updates could reshape the future of general practice.

Introduction 00:08

The main changes to QOF  00:36

Stepping back.. 01:49

Reducing the admin for practices  02:20

Budgeting..  03:10

The risk for practices 04:30

Are the targets achievable?06:58

Advice to practices  09:28

Do PCNs have a role in this? 12:45

Retirement of the quality improvement domain 17:28

The future for QOF 22:33

A more local focus..  00:08

Where to find support.. 25:03

Book your QOF achievement session below;

QOF Changes 2025/26 (Tuesday 13th May)

QOF Changes 2025/26 (Tuesday 20th May)

To visit the Practice Index website, click here or contact James Dillon here.

For all enquiries about the Ockham podcast, please contact Ben Gowland here.

7
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Podcast – Pete Woodward – Balancing Innovation and Financial Strategy

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In this episode we welcome back Pete Woodward, from Cheadle Medical Practice. Over the past year, Pete has experienced a whirlwind of success, including winning the Practice Manager of the Year Award and stepping into the role of managing partner. He shares insights into the evolution of their innovative triage, The Human Touch, which continues to reduce call wait times and enhance patient satisfaction despite seasonal challenges. Pete’s commitment to minor adjustments rather than sweeping changes has been pivotal in maintaining momentum and avoiding change fatigue, ensuring a seamless service delivery. Pete & Ben also explore the strategic side of managing a medical practice, focusing on financial planning. Finally, Pete shares the importance of communication and collaboration in healthcare management. Tune in to hear Pete’s valuable experiences and insights as he continues to champion innovation and efficiency in healthcare.

Introduction (00:08)

The Human Touch (01:16)

How are the results looking now? (02:35)

Is winter affecting the results? (03:53)

Updates to the system.. (04:36)

Scaling up.. (05:34)

Have the same results been achieved across other practices? (06:05)

Funding & finances (06:59)

Budgeting for the year (10:13)

Taking action sooner.. (11:10)

How is this managed in the practice? (12:55)

Making a difference (15:03)

Funding via PCNs (16:07)

Financial challenges within practices (17:45)

Financial benefits to be gained from scale (18:56)

Getting in touch (23:25)

Listen to Pete’s previous episode, The Human Touch, here.

To contact Pete directly, please contact him by email here.

For all enquiries about the Ockham podcast, please contact Ben Gowland here.

24
mar
0

Podcast – Practice Index – Insights into the newly agreed contract

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Is the Future of General Practice Finally Looking Brighter?

In this week’s episode, brought to you in partnership with Practice Index, we welcome back Claire Houston, Robyn Clark, and James Gransby to discuss the newly agreed contract for general practice. After three years of imposed terms, the promise of an additional £889 million in funding offers a glimmer of hope. However, the episode delves into the reality that much of this funding may simply offset rising staffing costs and increased national insurance contributions, providing little genuine financial relief for GP partners. We explore the complexities and uncertainties these changes bring, emphasising the importance of clear contract planning to secure financial stability and better outcomes for both practices and patients.

Introduction (00:08)

An agreed contract (01:22)

Are practices feeling better? (02:28)

Is it helping the underlying profitability? (06:59)

The changes & impact for ARRS? (11:10)

More money for ARRS? (12:17)

What’s your take on the impact? (12:35)

Keeping the online consultation tool on.. (15:56)

The GPC.. (18:40)

NHS England is going to be abolished (20:12)

Final thoughts.. (23:28)

To visit the Practice Index website, click here or contact James Dillon here.

For all enquiries about the Ockham podcast, please contact Ben Gowland here.

10
mar
0

Podcast – Ashleigh Perryman & Michael Norris – Revolutionising Pharmacy: Team-Based Care & Innovation

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This week, we welcome Ashleigh Perryman and Michael Norris from Gosport Central PCN to discuss their pioneering work in team-based pharmacy services across five GP practices. Leading a team of 10 pharmacists, 10 technicians, and 4 admin staff, they share how their centralised approach fosters collaboration and innovation. Learn how strategic staff deployment ensures comprehensive care, while specialisation and ongoing training enhance service offerings. Whether you’re a healthcare professional or simply interested in forward-thinking healthcare strategies, this episode provides valuable insights into the evolving world of pharmacy services.

Introduction (00:08)

The team.. (01:42)

Developing the team (02:47)

Career progression within the team (03:31)

Equal Pharmacy Techs and Pharmacists (05:40)

Development for individuals (08:13)

Turnover of pharmacists (09:27)

The outcomes of the videos.. (13:32)

Safety searches.. (13:59)

Most at risk patients being prioritised.. (15:22)

How does it work across multiple practices? (15:34)

Taking this to PCN management (18:15)

Plans for the future.. (19:59)

Getting in touch (22:36)

For all enquiries about the Ockham podcast, please contact Ben Gowland here.

24
feb
0

Podcast – Practice Index – Challenges and Opportunities in Modern Primary Care Networks

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In this week’s episode, brought to you in partnership with Practice Index, we welcome back Claire Houston and Tara Humphrey, Founder and CEO of THC Primary Care, to explore the transformative potential of the new Neighbourhood Health Guidelines. Ben, Claire, and Tara examine how these guidelines could reshape healthcare delivery at the neighbourhood level, particularly their impact on general practices and Primary Care Networks (PCNs). They discuss the intersection of PCNs and emerging neighbourhood structures, highlighting the potential shift toward integrated care that involves community and social services. The conversation underscores the ongoing importance of access to general practice in maintaining patient wellbeing, especially as life expectancy continues to rise. This episode also sets the stage for future discussions on NHS developments, including insights from upcoming announcements such as the 10-year plan and next year’s GP contract.

Introduction (00:08)

Neighbourhoods (00:44)

The impact on general practice & PCN’s.. (02:38)

Six core components (04:01)

Creating an infrastructure (06:46)

Will we see pressure from local areas for PCNs to change boundaries? (11:21)

Could local arguments start to emerge? (13:15)

Funding.. (17:40)

Freedom to local areas (21:20)

Can practices and PCNs influence development? (25:24)

To visit the Practice Index website, click here or contact James Dillon here.

For all enquiries about the Ockham podcast, please contact Ben Gowland here.

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