10
jul
0

Episode 71: Paul Conlan – Should GPs own premises? …and other questions

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This week we launch a short series for the summer on GP premises. In this first episode Ben is joined by surveyor Paul Conlan who has a wealth of experience in primary care and is Operations Director at GP Surveyors. Are GP premises still a good investment? What happens to the “last man standing”? What are leases? And should you challenge the District Valuer? These questions and more are answered by this illuminating discussion.

Show Notes

Why GPs might not want to own their own premises (53secs)

Building equity in premises (2mins 09secs)

GP premises – still a sound investment (3mins 03secs)

If you can afford it – buy in (3mins 49secs)

Succession – buying out the exiting partner (4mins 30secs)

Incoming and outgoing partners (5mins 33secs)

Leases – regulating the agreement (6mins 24secs)

Always have a lease in place (6mins 50secs)

Abiding by the partnership agreement (7mins 55secs)

Reviewing the partnership agreement – disputes over valuation (8mins 47secs)

Valuations – valuing different things – a real life example (9mins 34secs)

Thinking about sale and lease back (10mins 37secs)

Better to own premises? (12mins 29secs)

Operating at scale to spread risk and keep premises (15mins 21secs)

The Business vs the individuals in The Business (15mins 55secs)

The estate strategy of mergers (16mins 39secs)

Parity of partners in relation to the estate (18mins 04secs)

Challenging the District Valuer’s opinion (19mins 22secs)

The importance of the DV’s opinion (20mins 53secs)

Finding out more – the services offered by GP Surveyors (20mins 53secs)

GP Surveyors website is at www.gpsurveyors.co.uk

3
jul
0

Episode 70: Chris Ash – General practice in partnership with a community trust

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Two years ago we spoke to Chris Ash from Southern Health in Hampshire. Southern Health are a NHS Foundation Trust running community services and when we last spoke they were working with general practice in the county as a vanguard developing a Multi-Specialty Community Provider model. Two years on and nothing has quite proceeded as Chris predicted. In this fascinating episode Chris describes progress in the partnership – with all its highs and lows.

Show Notes

Two years since we last spoke to Chris he reflects on whether things have gone as he expected (1min 22secs)

The Willow Group – a partnership with four GP practices (2mins 35secs)

GPs are salaried and on a Southern Health contract (3mins 56secs)

Early days of the staffing model (4mins 43secs)

The same day access service explained (5mins 45secs)

Learning from introducing change across the county (7mins 27secs)

The opportunities for general practice and community trusts working together (8mins 14secs)

Do large institutions slow things down? (10mins 23secs)

Success dictated by presence of a local leader and the state of general practice (11mins 56secs)

An example of institutional processes getting in the way (12mins 43secs)

Making it work as flexible partners (13mins 48secs)

The Trust’s relationship with general practice and progress with the partnership (14mins 28secs)

The provider model is emerging differently than originally anticipated (16mins 07secs)

Decision to focus the Trust on mental health – and shed community services (18mins 19secs)

Clinician to clinician relationships drive the innovation (19mins 16secs)

Financial model and risk taking (21mins 12secs)

Will other practices join the model? (22mins 01secs)

The federations are working (22mins 59secs)

Advice for other areas (23mins 43secs)

In his introduction Ben mentions an event in central London focused on becoming a GP partner. This is aimed at GP trainees, salaried GPs or new GP partners and is being held on July 4th and more information can be found here.

26
jun
0

Episode 69: Helen Parker – General practice lessons from New Zealand – Part 2

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This week we return to Helen Parker and her fascinating insights into general practice half way round the world. Helen has, for the past four years, worked in New Zealand for the Pinnacle network of GP practices and this is the second part of an interview that we began in Episode 64. In this part Helen goes into more detail about the structured model of general practice they are introducing in New Zealand; how it is being implemented and what it means for patient and staff satisfaction.

Show Notes

Re-engineering the inside of general practice – the Healthcare Home model (1min 53secs)

Planning a model of best general practice (3mins 41secs)

Getting sign-up to the model (5mins 14secs)

Strengthening and preserving general practice (7mins 05secs)

Central resources from working at scale (8mins 05secs)

The new patient information system and the patient portal (8mins 41secs)

The call centre (9mins 36secs)

Getting involved in the business of the practices (11mins 08secs)

The “lean” programme for ensuring high quality general practice (11mins 56secs)

Supporting the implementation of the model into general practice (12mins 51secs)

Funding the support (14mins 27secs)

Financial incentives/disincentives (15mins)

Ensuring the changes happen – leadership (16mins 13secs)

The change team (17mins 21secs)

The outcomes of introducing the new model on patients and staff (18mins 05secs)

The wider impact (19mins 21secs)

The clarity of the process – lessons for the UK (20mins 46secs)

Further information available at www.Healthcarehome.co.nz (21mins 53secs)

If you are interested in either of the events Ben mentions in his introduction the details are as follows:

The webinar to find out more about the Collaboration in Primary Care programme is being held on 30th June at 12pm. Details of how to register and more info can be found at http://www.collaborationfunder.org/primarycollab

The event in central London about becoming a GP partner aimed at GP trainees, salaried GPs or new GP partners is being held on July 4th and more information can be found here.

19
jun
0

Episode 68: Jonathan Griffiths – Improving engagement between GPs and hospital consultants

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Jon Griffiths is the GP Chair of Vale Royal CCG in Cheshire. In this podcast he outlines the work being undertaken to break down the barriers between GPs and hospital consultants and to re-establish the traditional relationships that appear to have been severed for a variety of reasons. Finding that the emerging relationships are building new levels of trust and understanding Jon looks forward to the potential development of an accountable care system.

Show Notes

Engagement between GPs and hospital consultants (1min 41secs)

Building a strategy for improved engagement (2min 54secs)

A Clinical and Professional Senate (3mins 21secs)

The role of the Senate (4mins 23secs)

Avoiding the Senate becoming a “talking shop” (4mins 44secs)

Preparing relationships for the future (5mins 59secs)

Bringing GPs and consultants together (6mins 34secs)

The popularity of the meetings (7mins 06secs)

Reviewing “over-diagnosis” to improve understanding (7mins 31secs)

Joining Jonathan at the local pub… (7mins 59secs)

The impact on relationships (8mins 18secs)

From meetings into joint action – the orthopaedic example (9mins 12secs)

Managing the transfer of work from secondary care to primary (10mins 46secs)

A two way street – less work for GPs (12mins 06secs)

Prioritising the formation of relationships (13mins 06secs)

Progress towards an accountable care system (14mins 41secs)

The GP/Consultant Job Swap (15mins 35secs)

The reaction of the consultants – learning a lot (17mins 52secs)

Generalists working with specialists (19mins 23secs)

The webinar to find out more about the Collaboration in Primary Care programme is being held on 30th June at 12pm. Details of how to register and more info can be found at http://www.collaborationfunder.org/primarycollab

The event in central London about becoming a GP partner aimed at GP trainees, salaried GPs or new GP partners is being held on July 4th and more information can be found here.

12
jun
0

Episode 67: Successful collaborative working between practices

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This week we have a three-way conversation on the principles and practicalities of how to make collaborative working between practices happen. In one corner of the triangle we have Richard Taunt from Kaleidoscope Health and Care. Kaleidoscope is a social enterprise aiming to improve health through effective collaboration. In the second corner sits Ben Gowland who runs Ockham Healthcare, a consultancy supporting innovation in general practice and finally, pulling the conversation together is Robert McCartney of McCartney Healthcare Associates, experts in mergers and federation development. Struggling with collaboration in your area? Listen out for news of an exciting new six month training programme that could offer all the support and skills that you need.

Show Notes

Robert sets out the purpose of the discussion (1min 22secs)

Richard introduces Kaleidoscope and the importance of collaboration (2min 03secs)

Kaleidoscope’s “Melting Pot Lunches” (3mins 25secs)

The two big mistakes that practices make when they try and work together (4mins 38secs)

Form versus function and developing culture (7mins 16secs)

Building positive relationships requires rigour (8mins 12secs)

Deteriorating relationships between practices that don’t communicate (8mins 52secs)

Who should be leading collaboration? (10mins 08secs)

How does the system support collaboration? (11mins 03secs)

People in leadership roles don’t always have the skills or support (11mins 47secs)

The Collaboration in Primary Care programme – training and support for the leaders of collaboration (13mins 02secs)

How can you provide support? (14mins 17secs)

A six month programme – how to manage that? (14mins 43secs)

Only four days training but webinars, virtual content and access to expertise (15mins 24secs)

Acquiring these skills is the day job (16mins 02secs)

How much is the programme and how is it funded? (16mins 40secs)

Collaborative funding – sharing the costs brings the individual cost down (16mins 57secs)

More cost effective for individual health and social care systems (18mins 13secs)

Aimed at the areas tasked with supporting collaboration (19mins 03secs)

The diversity of the cohort strengthens the learning (19mins 35secs)

Find out more through a webinar on 30th June (20mins 31secs)

Getting more information (20mins 55secs)

The webinar to find out more about the Collaboration in Primary Care programme is being held on 30th June at 12pm. Details of how to register and more info can be found at http://www.collaborationfunder.org/primarycollab

 

 

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