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Dustyn Saint is a GP in Norfolk with an interest in IT from an early age. In 2017 he and an equally enthusiastic practice IT manager began to develop a set of tools on EMIS Web to be used in his own practice. But, from little acorns mighty oaks grew. Dustyn began to focus more of his energies on optimising EMIS and sharing his tools with other practices and this eventually led to the birth of Primary Care Pathways. In this episode Dustyn describes the journey to what is now an ever-evolving set of searches, templates, protocols and documents optimised for EMIS web and available to all.

Show Notes

Dustyn’s interest in IT (0:58)

Working with EMIS Web (2:00)

Making the system more useful for clinicians and patients (2:57)

GPs reaction to the changes (3:56)

Allocating Dustyn’s time (5:19)

Sharing the learning (6:26)

National interest (7:28)

The involvement of EMIS and not reinventing the wheel (8:50)

Doing it “properly” – a team of nine (9:45)

Uptake of other surgeries (10:56)

A separate limited company (11:21)

Developing the offering for practices (11:38)

The enhanced package – tailored training and support (13:36)

Feedback from practices (14:14)

Working with Primary Care Networks – new roles and metrics (15:49)

Is it critical to be on the same system? (18:26)

Advice for using IT in a network (19:55)

More information (21:10)

The website is available here

And Dustyn can be contacted at dustyn@primarycareit.co.uk