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Here is the second part of our expert panel discussion considering the impact of millennials on general practice. In this part the panel considers the impact of the differing needs of millennial patients, how disruption and innovation will continue to influence and whether, ultimately, millennials pose an opportunity or a threat.

If you missed Part One you can find it here.

The panel consists of:

Surina Chibber: a GP and founder of My Locum Manager

Aisha Malik: a GP, social media strategist and founder of Doctors in Business

Mayur Vibhuti: a GP and Visiting Reader in Medical Leadership at Canterbury and Christchurch University

Show Notes

Ben continues the discussion by opening it out to consider millennial patients (1min 03secs)

Mayur responds on the unmet needs of millennial patients and how GP at Hand filled one of those needs and how the GP crisis affects this (2min 02secs)

Aisha wants to preserve the GP/patient relationship (3mins 49secs)

Surina considers where investment needs to take place to encourage further innovation (4mins 45secs)

Ben doubts that general practice will be able to control disruption (6mins 15secs)

Surina feels that disruption is a good thing but the pace of change in the NHS will hold things back (6mins 44secs)

Aisha fears that the NHS cannot keep up with the pace of innovation and that external bodies will drive it (8mins 04secs)

Mayur considers the increasing pace of change and the fate of those that will resist it (8mins 41secs)

Ben asks whether millennials are an opportunity or a threat and suggests that general practice is in the best place to make change happen (11mins 14secs)

Mayur sees the opportunities but believes new and old doctors should mentor each other (12mins 37secs)

Surina sees technology as a great opportunity but must be done in the right way (13mins 56secs)

Aisha feels that general practice must continue to grow and that necessity will be the Mother of invention (14mins 54secs)

Ben sums up (15mins 40secs)