Podcast: Play in new window | Download

Subscribe: Apple Podcasts | Email | RSS

Jake Lee is GP Medical Director of One Care, a federation of 82 practices in Bristol, North Somerset and South Gloucestershire. Formed in 2014 on the back of a bid for the Prime Minister’s Challenge Fund they have grown to serve 1 million patients. In this podcast Jake tells Ben the story of that growth, the relationship that has been developed with and across practices, how the federation works and about the many projects they have successfully delivered.

Show Notes

The formation of One Care in 2014 (0:44)

The number of practices involved (1:30)

The original bid to the Prime Minister’s Challenge Fund to improve access (1:48)

Three original aspects to the bid; centralised telephony, shared patient record and an intranet (2:28)

Delivering the three aspects…and more (3:08)

The benefits of shared telephony (4:46)

A practical example (5:56)

The intranet solution (7:01)

Implementing ideas from the practices – mental health nurses (8:05)

Evaluating e-consult (9:57)

How were these developments funded? (11:00)

Two waves of funding to 2017 (12:05)

Holding the improved access contract – a partnership with practices (13:01)

A practical example – a third party physiotherapy service (14:58)

Practices allowed to be small but benefit from being large (16:24)

The role of the federation in co-ordinating the GP provider “voice” (17:23)

One Care Ltd owned by practices (18:31)

Funding GP representation – the governance structure (19:40)

Finding out more (21:21)

The One Care website is here

Contact One Care at enquiries@onecare.org.uk

They are also available on Twitter @onecaretweets