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The Health Foundation (an independent charity aiming to improve healthcare) has recently published a report entitled “The Challenge and Potential of Whole System Flow” which is about the coordination of all systems and resources, across a health and social care economy. This week Ben talks to Penny Pereira, one of the report’s authors, about why flow is important and, particularly, why it is relevant to general practice.

Show Notes

Whole system flow described (57secs)

Why is whole system flow important (1min 11secs)

The role of general practice in whole system flow (1min 46secs)

“Failure demand” – demand created by not meeting the needs of patients (2mins 35secs)

Flow at a practice level (3mins 34secs)

Delivering change, scale and expertise (4mins 43secs)

GPs delivering change – scale shouldn’t be a barrier (6mins 17secs)

Freedom in general practice (7mins 32secs)

The challenge of GPs working with acute hospitals – good examples from Sheffield (7mins 52secs)

Collaboration between organisations to improve flow (10mins 16secs)

Relationships and processes are key (11mins 32secs)

Focus on individuals collaborating, not big organisations; the concept of “Big Room” (12mins 32secs)

Finding out more about “Big Room” (14mins 36secs)

Resources available to support change (14mins 56secs)

Finding the report (15mins 26secs)

The Health Foundation website is at www.health.org.uk and the whole report is on that site here