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Sheinaz Stansfield is Practice Manager at Oxford Terrace and Rawling Road in Gateshead, a practice that has implemented all ten high impact changes from the GP Forward View. What has this meant for GPs and patients? Sheinaz takes Ben through each of the ten changes and explains how they were implemented and the impact they have had.

Show Notes

Starting at number 10; developing expertise (1min 08secs)

Introducing active signposting (2mins 30secs)

Auditing long term conditions – the year of care approach (4mins 03secs)

Impact of active signposting on patients (5mins 09secs)

Developing partnership working (6mins 13secs)

Introducing group consultations (7mins)

Group consultations for Type 1 diabetes (7mins 53secs)

How are they run? (8mins 36secs)

Number of group consultations (9mins 10secs)

Productive workflows – GP mail (9mins 59secs)

Personal productivity – headsets (10mins 48secs)

Developing the team – looking at risk stratification and population need (11mins 52secs)

Reducing home visits and supporting carers (12mins 39secs)

Supporting self-care (13mins 50secs)

The development of social prescribing (14mins 55secs)

Reducing DNAs (15mins 35secs)

What difference have the ten changes made? (16mins 39secs)

Continuous quality improvement and measurement (17mins 38secs)

Support from NHS England (18mins 37secs)

Accessing the support (19mins 25secs)

Is this the future of general practice? (19mins 42secs)

Our previous podcast with Sheinaz can be found here. Ben mentions our previous podcast with Jonathan Serjeant on Workflow Optimisation. This is Episode 46 and can be found here. He also mentions Episode 62 with Nick Sharples on Active Signposting and that can found here. All of our previous episodes, including a number on introducing new roles to general practice, can be found via our Podcast Index here.

Sheinaz mentions the NHS England website on the releasing time for care programme and that can be found here