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Farzana Hussain has been a GP for 18 years. Three months ago she was successful in becoming the Clinical Director of a new Primary Care Network in Newham comprising seven practices serving 65,000 patients. In this podcast she explains how she has met this new challenge; the approach she has taken, the aims of her PCN and the support she has received. She talks about how difficult and how rewarding (and how exciting) the new role can be.

Show Notes

Farzana explains how she became a PCN clinical director (54secs0:54)

The PCN is formed (2:09)

The joy of the first 100 days (2:53)

Early conversations with other stakeholders (4:52)

Strengthening the practices (6:11)

What will success in the role look like? (7:27)

True collaborative working (7:59)

Aligning the seven practices (9:04)

Time for the practices (10:22)

Communication and governance of the network (10:54)

Aiming for an inclusive group (12:40)

Involving other partners in the network (13:35)

The most difficult aspects of the role (14:24)

Managing time (15:19)

Getting support as a leader (16:16)

Distributive leadership (17:52)

Is there enough support available? Setting up a CD support group (18:12)

The nature of a support group for new leaders (19:04)

Contacting Farzana (20:31)

Contact Farzana on farzana.hussain@nhs.net