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Dr Paul Bennett is back on the Ockham sofa for a second week to discuss his practice’s revolutionary new approach to home visiting. Borne partly from a a technical constraint, Paul describes how the project was started, who has been involved and how it has evolved into more than an atypical Skype consultation.

Welcome and introduction (0:40)

The constraints enabling change (0:58)

The role of nurses within the new model (2:45)

Keeping the technology simple (3:20)

The difference between moving to Skype consulting and a fully transformative approach (4:00)

GP consultations in the new world and the logistical setup (4:45)

A whole team approach (6:26)

The role of tech: challenges and benefits (7:07)

Crunching the numbers (8:22)

What has been the impact on the practice and its GPs? (9:47)

What’s stopped the rollout progressing further? (10:23)

Patient feedback and a case in point (10:38)

Could this work across a wider Primary Care Network? (12:25)

Paramedic involvement (13:30)

Virtual consulting with nursing homes? (14:19)

Just do it! (16:58)

Getting in touch (17:45)

The importance of sharing best practice and learning (18:19)

Paul is contactable at: paul.bennett5@nhs.net