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accuRx have been hailed as the overwhelming success story of the Covid crisis, with a rapid deployment of much needed virtual tech into practices up and down the country and enabling primary teams to maintain high quality care for their patients. Ben is joined on this week’s podcast by GP and IT champion Dustyn Saint of Primary Care Pathways, to discuss the accuRx journey, what their breakout success has meant for general practice and how their influence is likely to extend beyond the pandemic.

Introductions (0:35)

Primary Care Pathways (0:44)

When did Dustyn first hear about accuRx? (1:33)

Text messaging (1:58)

How does the accuRx messaging service work alongside existing clinical systems? (3:28)

What other features does the messaging tool offer? (4:06)

A “game changing” video consultation service and its effect on general practice during the pandemic (4:49)

A comparison with previous video consultation applications (5:54)

How easy was it for colleagues and staff to adapt to using the accuRx systems? (6:56)

Widespread adoption across general practice (7:41)

Working with other providers and additional functionality (8:08)

Are virtual consults here to stay? (8:35)

The effect of tech on managing care going forwards (9:21)

Remote monitoring (10:38)

A turning point for primary care? (11:30)

The accuRx journey (12:10)

accuRx financial model and the procurement process (12:53)

A comparison against other business models; past and present (14:08)

The impact on working practices and benefits to patients (14:04)

Security and governance (15:37)

GP testimonial (16:38)

What’s next for Primary Care Pathways? (16:58)

Getting in touch (18:11)

For more information on Primary Care Pathways and making direct contact with Dustyn:

Primary Care Pathways website here

Primary Care Pathways’ first Ockham podcast episode is available here

Contact @PrimaryCareIT / @DustynSaint