Podcast: Play in new window | Download

Subscribe: Apple Podcasts | Email | RSS

The spotlight is on Practice Managers and their crucial role in shaping and influencing new ways of working in a network-based world. Gary Hughes has a wealth of experience in this area and here shares his insights on the impact of the PCNs on practice managers, where the role evolves and fits within a wider network community and how practice managers really feel about the changes.

Introductions (0:42)

Gary’s own PCN and his involvement so far (0:54)

Bracknell mental health project pilot (01:42)

Embedding new processes; expectation versus reality (02:27)

What is the network impact on individual practices? (03:08)

Does the introduction of new roles herald a new era in general practice? (03:50)

Practice Managers and collaborative working (06:06)

Organisational leadership within a practice management role (07:19)

What do Practice Managers see that maybe GPs don’t? (09:02)

The Practice Management view of the PCNs (09:52)

The evolution of the Practice Manager role within networks (10:41)

What support might Practice Managers’ need to drive change? (11:46)

How does joint working really begin? (13:07)

The case for dedicated management support (14:53)

Advice on joined up working (15:30)

Keeping in touch (16:51)

You can contact Gary and keep up to date with his weekly blog via his LinkedIn profile here