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Following our recent podcast featuring Dr Farzana Hussain, we catch up this week with Dr Hussain Gandhi, aka Dr Gandalf to his own eGPlearning Podblast listeners, to hear about how his year in post as Clinical Director for Nottingham City East PCN has gone, in the backdrop of all the challenges presented by Covid, the flu vaccination programme and the new PCN DES specs (to name but a few). Gandhi talks to Ben about his own reflections within his role, how his teams have fared, how they are dealing with increased pressure and their plans for the future which include expansion of the team and the services they can offer.

Introduction (0:31)

Sustaining the initial excitement of being Clinical Director despite a particularly gruelling year (0:45)

Relationship development within the network area (1:23)

Sink or swim? (2:49)

The explosion of tech in general practice (3:31)

Adoption of digital process and the impact on multi-disciplinary working and setting up new services (4:36)

How are Nottingham City East using the additional roles scheme? (6:17)

Gandhi’s thoughts on the network manager post and recognising the efforts of Practice Managers over the last 12 months (8:16)

The practicalities of employing a network manager / designing the role (9:42)

Progress on the additional clinical roles (10:27)

Time management (11:56)

Short and long-term strategies for employment of additional roles (12:26)

PCN DES specs (13:42)

Coping with an escalating workload (15:12)

The importance of saying “no” (16:04)

Main reflections and highlights from the last 12 months (16:41)

What happens next? (17:45)

The eGPlearning Podblast (19:08)

Finding out more (19:57)

The link to the eGPlearning YouTube channel is here