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The ability to be resilient, as an individual and as a team, has never been more important, particularly over the last 6 months and it is particularly difficult to maintain resilience during a period of such intense change and unpredictability. Luckily for us, executive coach Janice Steed has agreed to return to the podcast to dissect how resilience applies to Covid, how the changes faced by general practice have truly tested our ability to be resilient and offers a wealth of advice and practical tips on supporting primary care staff through the impacts of Covid – and the positive steps that can be taken to move forward from here.

Introduction (0:31)

Janice’s initial thoughts (0:48)

The impact of Covid on healthcare more broadly (1:35)

….and on primary care staff (2:37)

Different phases of stress throughout the pandemic (3:09)

The ‘prepare’ phase (3:56)

The ‘active’ phase (4:34)

The implications of having low levels of resilience (s5:20)

The ‘recovery’ phase and adjusting to life after the acute period of Covid (6:00)

How do we take forward the positive solutions we have embedded and avoid reverting to old, more comfortable behaviours? (6:50)

Focus on communication, support for others and recognising that we may go backwards before we go forwards again (8:05)

Practical advice on establishing a support forum locally (10:06)

Who should be involved in a support forum? (12:46)

Can a support forum work virtually? (13:04)

The role of facilitator (14:38)

Getting in touch (15:17)

For further support and advice, please visit Janice’s website here

Janice is also contactable via janice@steedconsulting.co.uk