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Ben welcomes both Neil Macey and Christy Paxman to his podcast this week to discuss Centralised High-Risk Drug Monitoring. Neil has been a guest on the podcast before when he discussed a centralised PCN, and he is back to discuss further innovations. In today’s episode, Neil and Christy explain how they came up with the plan of Care Coordinators within the Pharmacy Teams and rolling out Centralised High-Risk Drug Monitoring.

Introduction (0:09)

Recap of Suffolks PCNs (0:30)

Christy Paxman’s role (1:18)

Care Coordinators in Pharmacy teams & Centralised High-Risk Drug Monitoring (1:36)

The plan… (2:46)

The results of your Centralised model (4:10)

Discussions around the centralised model (4:52)

How many Practices were involved? (5:23)

What’s the process? (6:05)

How has the process been adapted over time? (9:06)

Feedback from Practices… (10:15)

Checking and Monitoring (11:58)

Initial discoveries.. (11:54)

Feedback from Practices & Patients.. (14:52)

Managing time… (16:24)

Next steps… (18:18)

What advice do you have for other PCNs? (19:25)

Graph showing the site-by-site progress that has been made since introducing the HRDM service up until 17/11/22

For all enquiries about the Ockham podcast, please contact Ben Gowland here.