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Episode 311 – Podcast – Practice Index – Credit where accreditation is due…

We at Ockham Healthcare have closely followed the journey of the Institute of General Practice Management (IGPM) since its inception at the beginning of 2021. Its four founding Directors, Robyn Clark, Nicola Davies, Kay Keane, and Jo Wadey have worked hard to establish the IGPM presence and ensure the voices of those working in general practice management are represented and heard. This week in a return to our joint Ockham / Practice Index Practice Manager panel podcast, Robyn, Nicola, and Kay talk to us about a major new development in the IGPM world, that of their recently launched accreditation framework which is now on offer to all managers in primary care with a minimum of two years’ experience. It is something the Directors and their regional representatives have put in tireless effort to pull together and in this episode, they explain the process from top to bottom, and why it is beneficial not only for those in Primary Care management roles, but also what the positive knock-on effect will be for wider practice teams and GP partners.

Introduction (0:09)

An important announcement… (0:31)

Why accreditation? (1:19)

Putting the framework together (2:02)

What does the accreditation process look like and what competencies do you need to demonstrate as a Practice Manager? (3:47)

Improvement in standards (6:03)

Benefits of accreditation to practices and partners (7:05)

MIGPM explained (8:01)

The application process (8:08)

Support in preparing for accreditation assessment (9:37)

Active involvement from the IGPM regional representatives (10:12)

Empowerment and a celebration of skills of achievement (10:59)

Reaction from Practice Managers (11:25)

Establishing Practice Management as a recognised and respected profession (12:48)

Minimum experience criteria (14:21)

Moving from ‘nice to have’ to widespread recognition of skill (15:16)

The New to Partnership Scheme and Practice Managers (16:00)

Expansion of influence (18:06)

What’s next for the IGPM? (18:51)

More representatives required! (21:00)

Finding out more (21:46)

All the information you need about accreditation, membership, and the work of the IGPM is available on their website here.

For all enquiries about the Practice Index / Ockham podcast, please contact James Dillon here or Ben Gowland here