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NHS real estate is a complex business, particularly when you’re dealing with a sharp increase and influx of new staff, alongside a mass return to on-site working. In the next instalment of our monthly Practice Index / Ockham Healthcare series, residents Nicola Davies and Dr Hussain Gandhi, offer their thoughts on all things estates; from session planning, to support and management of the newly formed Additional Roles Reimbursement Scheme (ARRS) teams, creation of hybrid working spaces, the benefits to both clinical and non-clinical staff of remote working. We try to pick apart the challenges and look at ways to maximise square footage, and maintain efficiency, whilst space is at a premium.

Introduction (0:40)

The current situation in Nicola’s practice (1:00)

…and in Gandhi’s (1:36)

Covid, the shift towards remote working, and the resulting impact on space (2:07)

The new version of remote working in a ‘post Covid’ era (2:57)

Nicola’s own experiences of remote working (3:49)

Have attitudes changed where remote working is concerned? (4:53)

Gandhi’s thoughts (6:39)

Remote session planning (7:46)

The resulting benefits in creating a more flexible working space (8:22)

Clinical working patterns within Nicola’s surgery (9:10)

Maintaining team spirit where multi-site working exists (10:08)

Considering the ARRS staff setup (11:32)

A sense of belonging and management of wellbeing needs (13:32)

Challenges for leaders (14:59)

Identifying with practice or PCN (16:28)

Meeting the estates needs of both clinical and non-clinical staff (17:54)

Hybrid working, digitisation of medical records and an IGPM update (20:44)

The Practice Index website is here

For all enquiries, please contact James Dillon here or Ben Gowland here