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We are all aware of the pressure on general practice which has ramped up considerably since the vaccine drive began back in December but with no let up in sight and in fact, with pressure increasing across primary care going forwards, how do we maintain our current resilience and productivity levels whilst succumbing to the stress and even worse, the very real threat of burn out? Luckily GP and Executive Coach turned trainer Dr Rachel Morris is our featured guest this week and offers her thoughts, and some really practical advice, to ensure the burden of responsibility can be shared and managed more constructively, to preserve and promote the wellbeing of a team (and its individuals) during what many are finding to be the most stressful period of their working lives to date.

Introduction (0:29)

Where are we at right now? (1:05)

How do we maintain current momentum? (2:19)

Why you should be taking time off despite increasing pressure (4:18)

Taking a leap of faith (5:54)

Assuming the role of the rescuer (6:45)

Managing tensions and moving forwards (7:45)

Communication is key (9:33)

Building trust (10:08)

Where some PCNs have become disjointed (10:54)

Network challenges (11:39)

The Five Dysfunctions of a Team – Patrick Lencioni (12:17)

The importance of constructive conflict (12:50)

The transition of good working relationships to business as usual (15:21)

Mining for conflict to enable teams to function well (16:22)

The impact of the virtual environment (17:39)

Finding out more (19:09)

The Resilient Team Academy (20:24)

A list of the resources Rachel has mentioned:

• The Five Dysfunctions of a Team by Patrick Lencioni
• Essentialism by Greg McKeown
• Stephen Karpman’s Drama Triangle
• The Covid Team Wellbeing toolkit
• Rachel’s ‘You are not a frog’ podcast can be found here
• Links to Rachel’s website and her contact email