A GP posted this message on twitter last weekend:
“Prediction for GP in England. It will deliver on the vaccination demands. Delivered for most partners at a loss because of the awful NHSE and GPC ES. Once the pandemic is over many GP partners, PCN CDs and practice managers will resign, broken.” (you can find it here)
It is an interesting prediction. I would say general practice is currently divided into two groups. There are those sites that have a vaccination model that is working well, has a team that is functioning effectively and are not only delivering the vaccine but also deriving huge satisfaction from doing so.
Sadly this group do not seem to be in the majority. The second (larger) group are those who are both struggling to make the vaccination model work financially, and personally finding the whole process physically and emotionally exhausting.
The financial challenge noted in the tweet comes for a number of reasons. The Pfizer vaccine is much more expensive to deliver (because of the need to dilute the vaccine, to put a 15 minute observation period in place for those receiving the vaccine, and to staff clinics at incredibly short notice). There is no additional payment that takes this into account.
The housebound patients simply cannot be vaccinated within the £12.58 available. Even if the team delivering the vaccinations can be funded (not possible if a GP carries them out), there is no way of funding all of the additional work required such as carrying out the training, gaining consent, validating the Pinnacle records etc etc.
Then there are all of the unseen costs. Finding staff to book patients at short notice, even on the day of clinic and while the clinic is still running. Bringing staff in on a Sunday because of an insistence that all of this week’s vaccines are used this week. Managing the complaints because of the national control-freakery that is being applied to any messaging. Communicating with practices and GPs who are not crazy enough to engage with WhatsApp groups that spew hundreds of messages a day, but are the only way of finding out what is going on.
Et cetera, et cetera.
If it does come to pass that, once all of the housebound and elderly are vaccinated and the Oxford AZ vaccine is much more widely available, primary care sites are stepped down for other sites, it will genuinely be one of the most galling financial kicks in the teeth general practice has ever experienced.
However, the personal loss for many of those leading the vaccinations is far greater than any of the financial challenges. It is hard to overstate how all-consuming leading the vaccination process has become for many. It is 7 days a week with no respite. There is the weekly wait to find out what vaccines will be arriving, with painful recent scars reminding these leaders not to book anything until national confirmation is received. Then there is the mad scramble to staff rotas and find patients for the clinics. Then there is dealing with the inevitable change or late delivery, and having to absorb all of the local patient and staff unhappiness this creates.
For many vaccination leaders their life is on hold. On top of the clinic challenges, there come new challenges every week – changes to the second vaccine regime, delivering to care homes, to the housebound, changes to Pinnacle, the emergence of a local mass vaccination centre (etc) – all topped with constant pressure from above to do more, faster, better.
The staff they are leading struggle with the pace, but the leaders have to push forward. The local practices who are not involved push them from the sides. It is the leaders who bear the brunt of the blame for national rules that don’t make any sense but can’t be broken, like which cohort can be done when, and why vaccine can’t just be given to local practices to administer themselves.
These leaders are PCN CDs, GP partners, PCN managers, practice managers. They are our local leaders of general practice. And if not already then certainly at some point soon they will need a break. Many will simply not want to return. They won’t stop until the job is done, but I understand a message that says once we get there enough will be enough. And what then? Who will pick up the pieces? What state will general practice be in? Will it all have been too much?
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