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On her almost first anniversary of working in primary care, Nusrat Kausar joins Ben on the podcast this week to discuss the parameters of her role as a dietitian specialising in supporting pre-diabetic patients and those diagnosed with Type 2 diabetes. Based in a West Yorkshire PCN, Nusrat fills us in on her experiences so far; how her previous roles have influenced her journey into general practice, the value that dietitians can add in terms of supporting the PCN and her patients, her top tips for attracting, keeping and getting the most from a good dietitian, how dietitians can blend in seamlessly with existing staff (and the more newly established additional roles teams) and turning to the future, how she foresees the role developing even further.

Introduction (1:10)

Designing a job description (1:56)

Nusrat’s background as a dietitian (2:40)

Making the move into primary care (3:29)

What does a day in the life of a dietitian look like? (4:06)

The referral process and caseload (4:37)

PCN demographic and how each practice works within the system (5:47)

Maximising service engagement (6:17)

Monitoring the impact so far (7:28)

How is the service making a difference to patients? (8:26)

Working alongside other ARRS team members (9:24)

Encouraging a sense of belonging (10:12)

Line management and clinical supervision (11:21)

How can PCNs make the best use of their dietitian? (12:03)

Is a more flexible approach to role design better? (13:28)

Nusrat’s top tips for recruiting and retaining a dietitian (15:09)

Advice for dietitians who are considering working in general practice (16:18)

Looking ahead: How will the role develop going forwards? (17:44)

Recommended resources (19:11)

Applications for the second round of the incredibly popular New to General Practice Partnership training programme are now open! If you are considering stepping into partnership, or are a newly appointed GP partner, our training course scheduled to begin again in February 2022, in collaboration with McCartney Health Associates and THC Primary Care, might just be for you. If you’d like to know more, or if you’re already sold and keen to sign up, please get in touch with Ben at ben@ockham.healthcare