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The tables are turned again and in this week’s episode Ben is interviewed about the lessons we are learning about Primary Care Networks after two months of their existence. He discusses the role of PCNs and how they are perceived, the challenges they are facing and the issues they are focussing on, their approaches to the new roles, the weight of expectations and the lessons they might learn from the establishment of CCGs.

Show Notes

Is the role of PCNs any clearer? (0:33)

The problem of mismatched expectations (2:07)

The rapid rise of PCNs – a tough start (3:30)

The Clinical Directors role as inspiring leaders – quick wins (5:06)

Unforeseen challenges – backwards to move forwards (6:27)

The role of federations with PCNs (7:09)

How can ensure the roles of federations and PCNs are clear and distinct (7:48)

The perceptions of the wider NHS (9:28)

Two roles for the clinical leaders (10:57)

Too many expectations placed on PCNs too soon (11:19)

Supporting a potentially fragile system (12:27)

Building the support on firm foundations (13:26)

Approaches to the appointment of new roles (14:54)

Addressing the 30% funding gap (15:45)

The challenge of the 30% funding gap (19:42)

Lessons from setting up the CCGs (17:33)

Prioritising building relationships and trust (18:36)

Ben’s advice – control your own agenda, focus on relationships and don’t reinvent the wheel (19:53)