9
oct
0

Podcast – James Catton – Weathering the Physician Associate storm

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In today’s episode, Ben is joined by James Catton, Physician Associate in General Practice, host of the Physician Associate Podcast and a PA Ambassador. Together, they deep dive into the role and responsibilities of a PA Ambassador, and discuss James’ own creation, The Physician Associate Podcast. Throughout their conversation, James and Ben explore the challenges Physician Associates are currently facing and provide insights into the reasons behind this complex topic. They also offer valuable guidance on how to support PA’s effectively and maximise their contributions within practices. James generously shares resources to assist individuals during these challenging times.

Introduction (0:09)

The role of a Physician Ambassador (0:21)

The Physician Associate Podcast (1:25)

Physician Associate listeners (2:16)

Challenging time for Physician Associates.. (3:03)

Factors contributing to the challenging time for PA’s (3:31)

PA’s being targeted.. (4:41)

Numbers of PA’s working in General Practice? (6:26)

PA’s experiences so far within General Practice? (7:40)

What would be helpful? (8:45)

Additional roles.. (9:36)

What next? (11:13)

Essential support PA’s Require (11:47)

Building a supportive Network within PCN’s (13:13)

Emphasising the value of teamwork (14:18)

Enhancing support for PA’s working alone (15:35)

Looking to the future.. (15:59)

Resources for PA’s & for supporting PA’s.. (17:53)

Listen to ‘The Physician Associate Podcast’ here, access ‘The PA+PER Magazine’ here, & ‘The Faculty of Physician Associates’ (FPA) here.

For all enquiries about the Ockham podcast, please contact Ben Gowland here.

2
oct
0

Podcast – Tara Humphrey – PCN’s focus right now

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Returning to the podcast this week is Tara Humphrey, Managing Director of THC. Tara joins Ben to discuss the current priorities for PCNs. Tara shares her insights into the most significant challenges PCNs are currently facing, touching upon various issues and tensions within these networks. Tara emphasises the importance of interactions within PCNs and how this directly impacts the trust levels among participating practices. The discussion also revolves around the opportunity PCNs have to collaborate, learn from each other, and provide support for one another, all while recognising that all practices share a common goal and are part of the same team. Tara outlines her expectations regarding the infrastructure needed to support PCN staff effectively. The conversation finishes on the topic of security within PCN roles and what steps networks can take now ready for the future.

Introduction (0:09)

Nomination for the ‘Great British Business Women’s Awards’ (0:37)

Identifying the most biggest challenges faced by PCNs now (1:00)

Collaboration issues (1:41)

Challenges and issues within PCNs (2:04)

Tensions within the networks (2:58)

Repairing relationships (4:08)

Issues related to funding (6:22)

Trust within practices (7:23)

The correlation between trust and interactions (8:47)

Inattention to results (10:26)

PCNs adapting to the change of ‘access requirements’ (11:30)

The value of learning from each other (12:31)

PCN leaders (13:42)

Infrastructure to support staff (14:33)

What infrastructure works best? (16:18)

Security concerns within roles (16:59)

Strategies for tackling uncertainty (18:02)

Recommended steps to take now (19:15)

The current reality (20:33)

For all enquiries about the Ockham podcast, please contact Ben Gowland here.

Find out more about Tara and the work she does via her website.

25
sep
0

Podcast – Rachel Morris – Professional boundaries

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It was about time we welcomed back Dr Rachel Morris, speaker, host of ‘You Are Not a Frog’ podcast, GP, Coach and creator of the Shapes Toolkit Resilience Training Programme for doctors and other professionals. In this episode Rachel generously imparts invaluable insights into the importance of establishing professional boundaries, sheds light on the treatment of general practice, and offers guidance on navigating the uncertain times that general practice is facing. Rachel emphasises the crucial need for a strong support system and kindly shares advice on coping with times of uncertainty.

Introduction & Rachels recent work (0:09)

Professional boundaries.. (0:58)

The art of saying ‘no’.. (3:18)

How General Practice is being treated.. (7:21)

System of support.. (11:03)

QI wellbeing resources.. (12:53)

The impact of virtual working on wellbeing..(15:11)

Face to face vs online.. (17:16)

Managing uncertainty.. (17:58)

Zone of power.. (22:30)

Getting in touch with Rachel.. (24:21)

Find out more about the QI Wellbeing QoF Toolkit and the Work Well Webinar Series here. You can also tune in to the ‘You Are Not a Frog’ podcast, or get in touch with Rachel via email here.

For all enquiries about the Ockham podcast, please contact Ben Gowland here.

18
sep
0

Podcast – Practice Index – Practice Managers as Partners

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This week’s episode features panel regular Robyn Clark, along with Pete Maynard & Naj Seedat. This episode is brought to you in partnership with Practice Index & this week focuses on the topic of practice managers as partners in GP practices. Robyn and Pete share their personal journeys, recounting their transitions from practice managers to partners. They provide insights into the intricacies of this transition and shed light on the differences they’ve observed since moving into their partner roles. Naj offers his perspective on the appeal of having business decisions made by management partners, they discuss the resistance some practices encounter and the factors contributing to the reluctance to make practice managers partners. Additionally, they explore whether more practice managers are expressing interest in pursuing this career shift and who should consider taking this path. As the podcast concludes, our experts generously offer valuable advice for those contemplating the journey towards becoming a partner within their GP practice.

Introduction (0:31)

Becoming a Partner (1:04)

Navigating the partnership process (2:15)

Pete’s path to partnership (4:43)

Addressing resistance to Practice Managers as Partners (7:10)

Growing interest among Practice Managers (9:21)

Insights from the journey as partners so far (11:48)

The appeal of business partner-led decision making (14:55)

Impact on practice performance and staff perspectives (16:10)

Navigating the complexity of the Practice Manager to Partner relationship (19:17)

IGPM Accreditation Framework (21:24)

Expert Advice for aspiring Partners (22:57)

To visit the Practice Index website, click here or contact James Dillon here.

For all enquiries about the Ockham podcast, please contact Ben Gowland here.

11
sep
0

Podcast – Robert McCartney – Relationship between GP Practices & PCN’s

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Ben welcomes Robert McCartney back to the podcast. Although Robert has been a guest on the podcast before he has now joined Hempsons as an associate where he focuses on aiding GP mergers and assisting PCNs, helping them form entities. This episode revolves around the relationship between GP Practices and PCNs, highlighting its significance for their future. They discuss the existing challenges that GP Practices and PCNs are facing regarding mergers, whilst also exploring potential strategies to overcome these hurdles and address ongoing disputes. Robert shares insights into his criteria for assessing governance within PCNs, covering aspects such as financial matters, decision-making processes, performance evaluation, staffing, and lastly, clinical governance. Robert wraps up the episode by sharing reflections, suggestions for proactive steps, and advice to facilitate progress moving forward.

Introduction (0:09)

Relationship between Practices & PCNs.. (0:51)

Current issues.. (2:26)

Financial disputes.. (3:56)

Moving forward with disputes.. (4:58)

External support.. (6:08)

PCN funding.. (7:47)

Importance of trust.. (9:50)

Governance within PCN’s.. (10:42)

Minimum level of infrastructure that Robert would expect to see.. (12:42)

Have PCN’s got the minimum level of infrastructure in place? (13:59)

PCN’s going down the incorporation route.. (15:52)

Access the ‘No risk’ of PCNs being scrapped, says NHS England GP lead’ article here (17:21)

Risks of creating distances between organisations .. (18:48)

Practices merging to become PCN size.. (21:25)

Should practices merge in stages or all at once? (22:27)

Robert’s final thoughts.. (24:23)

Robert’s contact details.. (26:19)

Contact Robert via email here.

For all enquiries about the Ockham podcast, please contact Ben Gowland here.

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