28
feb
0

Podcast – Practice Index – The race for space.

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NHS real estate is a complex business, particularly when you’re dealing with a sharp increase and influx of new staff, alongside a mass return to on-site working. In the next instalment of our monthly Practice Index / Ockham Healthcare series, residents Nicola Davies and Dr Hussain Gandhi, offer their thoughts on all things estates; from session planning, to support and management of the newly formed Additional Roles Reimbursement Scheme (ARRS) teams, creation of hybrid working spaces, the benefits to both clinical and non-clinical staff of remote working. We try to pick apart the challenges and look at ways to maximise square footage, and maintain efficiency, whilst space is at a premium.

Introduction (0:40)

The current situation in Nicola’s practice (1:00)

…and in Gandhi’s (1:36)

Covid, the shift towards remote working, and the resulting impact on space (2:07)

The new version of remote working in a ‘post Covid’ era (2:57)

Nicola’s own experiences of remote working (3:49)

Have attitudes changed where remote working is concerned? (4:53)

Gandhi’s thoughts (6:39)

Remote session planning (7:46)

The resulting benefits in creating a more flexible working space (8:22)

Clinical working patterns within Nicola’s surgery (9:10)

Maintaining team spirit where multi-site working exists (10:08)

Considering the ARRS staff setup (11:32)

A sense of belonging and management of wellbeing needs (13:32)

Challenges for leaders (14:59)

Identifying with practice or PCN (16:28)

Meeting the estates needs of both clinical and non-clinical staff (17:54)

Hybrid working, digitisation of medical records and an IGPM update (20:44)

 

The Practice Index website is here

For all enquiries, please contact James Dillon here or Ben Gowland here

21
feb
0

Podcast – Clare Sieber – An insight into the General Practice Committee

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Many in general practice may be unaware of the existence of the General Practice Committee, a recognised body which exists to represent all GPs in the UK, regardless of whether they are BMA members or not, and which is split into national groups of elected members who attend and speak on behalf their local constituent GPs. This week GP, mediator and former GPC member Dr Clare Sieber returns to the podcast to fill us in on the work of the GPC, its role, and objectives, and details her experiences of the committee and why she believes radical change within primary care and how the workforce are represented is required.

Introduction (0:09)

Getting involved with the GPC (0:27)

How does the GPC work? (1:49)

Links to the LMCs (3:14)

The role of the GPC and their main objectives (3:50)

The mandate for industrial action (4:45)

What happened after the motion for strike action was passed? (5:39)

Contractual negotiations with NHS England (6:54)

Resignation from the committee (7:55)

The negotiation process (8:27)

Attempting to bring about change (9:53) Issues with maintaining open communication and transparency (111:42)

What’s Clare’s sense of where General Practice is right now? (12:25)

Moving forwards from here (13:57)

Ensuring effective communication within the ICS new world (14:49)

How does general practice come together, and stand together? (15:35)

 

To learn more about what Clare can offer as a mediator, check out her LinkedIn profile here

The General Practice Mediation website is also here

To get in touch, Clare is contactable here

To find out more information about our PCN Plus training programme, focused on supporting and skilling PCN Clinical Directors to be successful in their roles, check out our dedicated webpage or get in touch with Ben here

14
feb
0

Podcast – Clare Sieber – Resolving conflict within General Practice

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With stress levels continuing to soar within all areas of the healthcare system, we felt it was time to tackle things head on and really get to grips with how conflict occurs specifically within primary care, what options are available to those involved in a breakdown in relations and why a mediator can be instrumental in moving things forward. This week, Ben talks to experienced GP and mediator Dr Clare Sieber about some of the situations she has been involved with, how mediation works in practice, when it is most likely to achieve success and why communication is again so crucial to avoiding the culture of a stressful and unhealthy workplace.

Introducing Clare (0:56)

Becoming an accredited mediator (1:42)

The most common types of disputes (3:12)

The principles of mediation and the legal parameters (3:54)

A mediation agreement (5:53)

How does the process work? (6:28)

Reaching an agreement (8:06)

What does a good outcome look like? (10:10)

What factors determine whether a mediation is likely to be successful (or unsuccessful)? (11:27)

Within a situation of conflict, what other options are available, as well as mediation? (13:52)

Avoiding conflict in the first place (15:52)

Managing PCN disputes (19:12)

Changes to PCN leadership (21:55)

Finding out more / getting in touch (23:00)

 

To learn more about what Clare can offer as a mediator, check out her LinkedIn profile here

The General Practice Mediation website is also here

To get in touch, Clare is contactable here

To find out more information about our PCN Plus training programme, focused on supporting and skilling PCN Clinical Directors to be successful in their roles, check out our dedicated webpage or get in touch with Ben here

7
feb
0

Podcast – Katherine Parker – Leadership in Primary Care Nursing

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In what is a dose of pure positivity for a Monday, Alvanley Family Practice’s award-winning Nursing Director and Practice Nurse Katherine Parker joins Ben on this week’s Ockham podcast to give us an insight into the work of Primary Care nurses and how they can make a difference when stepping into leadership roles. Katherine details her own journey; where she sits within the wider practice team, the empowerment she has been given oversee the clinical workload and the innovation that she and her team continue to champion in their area. She also reflects on the impact of PCNs, the pandemic and how other practices and networks can better attract, retain, recognise, and champion their own nursing workforce, so that there is greater confidence in promoting general practice nursing across the board.

Introduction (0:10)

Katherine’s role within the practice (0:24)

The remit of a Nursing Director (1:10)

Alignment with Practice Manager, Kay (1:56)

Celebrating and championing innovation (2:42)

Group Consultations (3:33)

Why group consultations work (5:05)

A more efficient use of time? (5:53)

Social prescribing and the Alvanley Health Champions (6:47)

What are Alvanley’s key objectives when it comes to social prescribing? (8:19)

Wellness Navigators (9:04)

The benefits of a non-medical approach (11:05)

Katherine’s view of PCNs, from a nursing perspective (11:37)

Valuing Primary Care nurses (12:33)

Recruitment and retention (13:25)

Advocacy and empowerment of nurses (14:54)

The impact of Covid (16:28)

Ninja nursing! (18:38)

Advice for GPs and practices (19:19)

Finding out more & getting in touch (20:34)

 

The Alvanley Family Practice Facebook page can be found here

A wealth of resources can be found when searching for Katherine Parker and / or Kay Keane online (other search engines are available!)

More about Katherine the Ninja Nurse here

Finally, you can make direct contact with Katherine here

31
jan
0

Podcast – Jaweeda Idoo – ICS incoming…

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In the first of our new podcast series focused on the introduction of Integrated Care Systems (ICSs) and the transition to yet wider scale working, we speak to distinguished GP Dr Jaweeda Idoo based at Alvanley Family Practice in Stockport. As Chair of her local GP federation, Jaweeda has played an active part in preparing for this brave new world and knows first-hand of the challenges which lie ahead. Here, she fills Ben in on the Greater Manchester journey so far, navigating the system and ensuring each element can move at the same pace, the continuing importance of the CCGs, maintaining the voices of individual practices in strengthening primary care’s wider influence, managing relationships and why continuous communication is, as always, key at this pivotal moment for general practice.

Introduction (0:33)

Jaweeda’s role and remit (0:39)

The relationship between federation, PCN and practices (1:39)

Managing tensions and maintaining authority (4:44)

The transition from Viaduct Federation Board to Stockport GP Board (7:50)

CCG involvement (10:08)

Building relationships across provider organisations whilst sustaining locality expertise (11:25)

The interface between Stockport and the Greater Manchester ICS (12:32)

How does an individual practice maintain a voice within a much wider system? (15:26)

Driving forward the general practice agenda (17:04)

Jaweeda’s advice for other areas when preparing for ICS go-live (18:29)

Finding out more (20:10)

 

Further information can be found via the medium of Twitter!

Greater Manchester Health & Social Care Partnership

Viaduct Care

Or you can make contact directly with Jaweeda here

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