26
may
0

Podcast : Minesh Patel – Learning from the Primary Care Home model

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Minesh Patel is the Chair of the National Association for Primary Care and he joins us this week to explain what lessons the NAPC’s Primary Care Home programme has for emerging Primary Care Networks (PCNs). He focuses on wide engagement, the multi-disciplinary team and leadership. He looks at the different challenges of voluntary and mandated networks and has some sound advice for the new Clinical Directors of PCNs.

What is a Primary Care Home? (0:55)
A forerunner of Primary Care Networks – evolving (3:17)
Building on progress supported by the new resources (3:58)

Key lessons learnt:
1. The power of wide engagement (4:50)
2. Managing population health (5:41)
3. The strengths of the MDT (6:17)

Developing a strong vision (6:42)
Introducing new roles – a skills approach (7:49)
Strategic vs practical and immediate (9:11)
Working with community teams (10:47)
Relationships between leadership teams (11:53)
Distributed leadership (12:50)
The challenges for Primary Care Homes – supporting the leadership (13:18)
Differing challenges of voluntary and mandated networks (14:45)
Advice to the new Clinical Directors (16:06)
What’s the likely future for general practice? (17:05)
Finding out more (18:11)

The NAPC Primary Care Home website pages can be found here
For more information about the Diploma in Advanced Primary Care Management, please click here

The previous podcasts on Primary Care Homes that Ben mentions can be found below:
Nav Chana from the NAPC
Stewart Smith in St Austell
Jonathan Cope in Plymouth
Steve Kell in Bassetlaw

19
may
0

Podcast : Tara Humphrey – Introducing new roles to Primary Care Networks

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This week sees the return to the General Practice Podcast of Tara Humphrey, Managing Director of THC, a group of project managers who aim to influence and support positive change in primary care. With the introduction of new roles into Primary Care Networks many are asking detailed questions about how to guarantee successful implementation and ensure the people in the new roles are happy, effective and want to stay. In this episode Tara answers those questions.

Tara updates her role since she last appeared on the podcast in 2017 (0:48)

The new roles (1:21)

Clinical Fellowships (1:56)

Is this new role needed and why? (2:43)

Should we just use the guidance that exists? (3:20)

The practical considerations of introducing a new role (4:14)

What makes an organisation introduce new roles effectively? (5:13)

Networks making new roles feel integrated (6:16)

Host practices? (7:20)

Evolving roles and flexibility (8:00)

Developing a workforce plan (8:58)

Overcoming resistance to new roles (9:53)

Setting realistic expectations (10:59)

The value of ongoing communication (13:02)

Practically introducing link workers (13:50)

The challenge of introducing new roles to networks (15:02)

Look at the precedents (16:03)

Focus on the here and now and then develop a clear vision (17:07)

Meaningful measurement of outcomes (18:04)

Other resources (19:13)

Find out more about Tara and the work she does via her website which is here

12
may
0

Podcast: Riaz Jetha – The Clinical Negligence Scheme for General Practice

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The state-backed clinical negligence scheme for general practice launched on the 1st April this year. In this podcast Ben talks to Riaz Jetha, a GP and consultant with an interest in at-scale general practice. Riaz explains how the new scheme differs from the traditional indemnity providers, how claims can be made and what and who is covered by the scheme.

Ben catches up with Riaz on progress with primary care networks (0:54)

Why a state-backed scheme? (1:35)

The costs of medical indemnity (2:15)

Introduction of the new scheme (2:41)

Differences between this scheme and previous schemes (3:24)

Is this scheme enough? (4:30)

The current situation (5:31)

The difference in costs (6:15)

Making a claim under the CNSGP (6:48)

Who administers the scheme? (7:56)

Being proactive (8:18)

What is covered (8:51)

Other clinical staff are covered (9:40)

What is NOT covered (10:03)

Questions about locums (10:41)

Indemnity for other professionals (11:55)

Out of hours/unscheduled care (12:40)

Protecting reputation by settling claims (13:31)

Using top legal professionals (14:28)

Solving the indemnity crisis (14:58)

Finding out more detail (15:59)

The NHS Resolution website is available here
In order to sign up as a subscriber to our weekly newsletter and receive your free copy of the 10 Step Guide to Achieving a Stronger Voice for General Practice visit our website here

5
may
0

Podcast: Ben Gowland – Developing a powerful voice for general practice

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In this podcast Ben Gowland, Director and Principal Consultant of Ockham Healthcare, launches a new publication from Ockham; “Ten Steps for Developing a Powerful Voice for General Practice”. With the development of Primary Care Networks and the greater integration of care come huge opportunities for at-scale general practice. However, if they are to partner with often larger and more established organisations it is essential that they develop a more powerful voice. In the Ten Step Guide and in this podcast Ben explains why it is important, how it can be done and the pitfalls to avoid.

Ben explains why he has written the Ten Step Guide at this time (0:44)

Why a strong voice is important (1:46)

Having a seat at the right meetings is not the only answer (2:28)

How should primary care network leaders establish a strong voice – looking internally and developing a mandate (3:22)

The relationship between the Clinical Director and the practices (4:27)

Having a loud voice is not the same as a powerful voice (5:26)

Relationships outside of the meetings (6:11)

Developing relationships with other PCNs (7:07)

The value of a good relationship with the LMC (8:42)

When the going gets tough… (9:12)

Managing the tension – how NOT to do it (10:25)

If you get it wrong – ‘fess up (11:54)

How to get hold of your free copy of the Ten Step Guide (12:52)

In order to sign up as a subscriber to our weekly newsletter and receive your free copy of the guide visit our website here

And if you’d like one of the last copies of our book The Future of General Practice: Real Life Case Studies of Innovation and New Ways of Working you can order one for just £9.99 here

28
apr
0

Podcast: Dipesh and Ebrahim – Into the minds of two trainee GPs

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Record numbers are signing up for GP training and in this episode Ben talks to Dipesh Gopal and Ebrahim Mulla, two GP trainees, about why they chose to become GPs. He asks them about their expectations versus the reality of the role, how (and if) they see the partnership model figuring in their careers and why they think so many GPs are leaving the profession. They consider what can be done to “solve the problems of general practice” and give a view on whether the future for general practice is a bright one

Show Notes

Why choose to become a GP – Dipesh (0:56)

Why choose to become a GP – Ebrahim (1:44)

Has the experience matched the expectations? – Dipesh (2:34)

Has the experience matched the expectations? – Ebrahim (3:19)

How do you see your career panning out? – Dipesh (4:20)

How do you see the partnership role? – Dipesh (5:18)

How do you see your career panning out? – Ebrahim (6:00)

The danger of being spread too thinly – Dipesh (6:48)

Embracing portfolio careers – Dipesh (7:58)

Or looking for stability – Ebrahim (10:00)

Why are so many newly qualified GPs not staying? – Finding purpose – Dipesh (10:43)

How do you solve a problem like general practice? – Reviewing training – Ebrahim (12:23)

How optimistic are you on the future of general practice – Dipesh (14:07)

How optimistic are you on the future of general practice – Ebrahim (15:57)

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