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6
aug
0

Episode 122: What impact will millennials have on general practice in the future – an expert panel discussion

Posted by Ben GowlandPodcastNo Comments
http://traffic.libsyn.com/ockham/Millenials20Panel20120Complete.mp3

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Here is the first part of our fourth expert panel discussion. This time we are looking at what will be the impact of millennials on general practice. In this first part the panel considers what a millennial is, what is driving them to be different to the older generation and how the system might need to change to accommodate this new generation.

Part Two will follow next week.

This time Ben is joined by:

Surina Chibber: a GP and founder of My Locum Manager

Aisha Malik: a GP, social media strategist and founder of Doctors in Business

Mayur Vibhuti: a GP and Visiting Reader in Medical Leadership at Canterbury and Christchurch University

Show Notes

Ben starts by asking for a definition of millennials (1min 03secs)

Mayur responds with a definition and provides some attributed characteristics (1min 24secs)

Surina admits to being a millennial and links the definition to general practice (2mins 07secs)

Aisha looks at the positive and negative connotations of the term (3mins 03secs)

Ben asks what is creating the idea of the millennial GP (3mins 57secs)

Aisha believes that pressure on GPs is driving millennials (4mins 35secs)

Mayur talks about the technological revolution (5mins 03secs)

Ben raises the idea of a tension between millennials and the previous generation (6mins 51secs)

Surina talks about a change of mind-set driving GPs rather than a difference in generations (7mins 20secs)

Ben asks whether concerns about a difficult future are pushing millennials to demand more now (8mins 45secs)

Aisha agrees and talks about morale in the profession (9mins 12secs)

Mayur agrees and talks about role-modelling (10mins 11secs)

Ben asks what this means for GPs in the future (11mins 09secs)

Mayur believes general practice will adapt but needs to change the way in works (11mins 50secs)

Surina talks about developing My Locum Manager and how this was influenced by millennials  (12mins 59secs)

How do we change the system? (14mins 02secs)

Ben asks whether the partnership model will survive millennials (15mins 23secs)

Yes, says Aisha, but must be flexible to retain millennials (15mins 53secs)

Ben queries who will be the partners for the future if everyone wants flexibility (17mins 13secs)

Surina talks about her husband – who is a partner and father (17mins 31secs)

Aisha recognises a lack of GPs is key (18mins 57secs)

Mayur wants to create a new partnership model based on networks of staff and patients (19mins 30secs)

Ben talks about the vanguards and differing models of general practice (21mins 11secs)

Mayur believes the culture of general practice must change for millennials to step up to be partners (22mins 17secs)

Ben asks what needs to be different and Mayur responds (23mins 20secs)

Aisha believes GPs must be at the centre of describing a new future (24mins 12secs)

30
jul
1

Episode 121: Duncan Petty – A pioneer for pharmacists working in general practice

Posted by Ben GowlandPodcast1 Comment
http://traffic.libsyn.com/ockham/Duncan20Petty20Complete.mp3

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This is the second in our short summer series of pharmacy-focussed podcasts. In this episode Ben talks to Duncan Petty who runs Prescribing Support Services, one of the largest suppliers of pharmacists to general practice. Duncan, who was one of the first clinical pharmacists to be employed in general practice, explains the prerequisites necessary for pharmacists to work well in general practice, the benefits they bring, how at-scale working impacts on them and how they can deliver prescribing savings. He also explains his vision for the future of primary care based pharmacy.

Show Notes

Duncan starts out as a hospital pharmacist (53secs)

Duncan is one of the first pharmacists to work in general practice (1min 44secs)

Duncan sets up Prescribing Support Services (2mins 05secs)

What Prescribing Support Services does (2mins 34secs)

Pharmacists working in general practice – how it works (3mins 41secs)

What makes it work well – the critical success factors (5mins 23secs)

The costs of indemnity for pharmacists (6mins 46secs)

The benefits of pharmacists in general practice (7mins 49secs)

How at-scale general practice impacts on pharmacists (9mins 22secs)

Pharmacists working from hubs versus those employed by a practice (10mins 59secs)

Setting up a hub (11mins 49secs)

Delivering prescribing savings (12mins 20secs)

Commercial sponsorship from pharma (13mins 59secs)

The relationship between community pharmacy and practices (14mins 54secs)

A vision for community pharmacy (16mins 07secs)

Pharmacists working together (17mins 43secs)

Finding out more (19mins)

Duncan’s business website is www.prescribingsupportservices.co.uk

The Primary Care Pharmacy Association website can be found here

The Optimed Healthcare site is available here

23
jul
0

Episode 120: Ravi Chal – Innovation and technology in modern pharmacy

Posted by Ben GowlandPodcastNo Comments
http://traffic.libsyn.com/ockham/Ravi20Chal20Complete.mp3

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In the first of two pharmacy-focussed podcasts we talk to Ravi Chal who is a pharmacist and founder of Future Pharmacy, a company which is developing an app to work as a clinical decision support system for pharmacists. In this podcast Ravi explains how the app will work; offering doctors and pharmacists both a dosage calculator and access to the four largest pharmaceutical databases via the user’s phone. Ravi also has a company called Locum Passport; an automated document wallet for locums which facilitates the transfer of personal information between agencies. Ravi also considers how technology will develop within the NHS in the future.

Show Notes

Ravi explains how he moved from hospital pharmacy to set up Future Pharmacy and how the app is being developed (45secs)

Technology liberating pharmacists to concentrate on areas where they add most value (2min 25secs)

Relevance to general practice (3mins 20secs)

Progress with development and the Future Pharmacy Platform (4mins 01secs)

Getting the biggest resources on board (5mins 03secs)

A Government grant to test feasibility (5mins 23secs)

How the app will work – a dosage calculator and a resource centre on your phone (5mins 49secs)

How the app will develop including AI and machine learning (7mins)

How the app might work in general practice (7mins 26secs)

How automation might help with medicine reviews (8mins 33secs)

Ravi’s other company; Locum Passport (9mins 18secs)

Reaction from other pharmacists and from GPs – technology making life easier (11mins 05secs)

Developing technology in or outside the NHS; risk aversion (12mins 21secs)

Disruptive innovation versus NHS-controlled innovation (13mins 43secs)

Will it be Facebook and Google that make the difference? (15mins 42secs)

More information from Ravi (17mins 11secs)

To find out more you can e-mail Ravi at ravi@future-pharmacy.co.uk

The Locum Passport app can be downloaded through the app store

Or visit www.locumpassport.co.uk

16
jul
0

Episode 119: How will the new models of care change general practice? Part 2– An expert panel discussion.

Posted by Ben GowlandPodcastNo Comments
http://traffic.libsyn.com/ockham/New20Models20of20Care20220Complete.mp3

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This is the second part of our panel discussion looking at how the new models of care will impact on and change general practice (Part One is available here). In this final part of the podcast the panel consider what is motivating general practice to adopt the new models of care, about shifting the balance between secondary and primary care, how working at scale will impact and achieving a greater voice for general practice within the system.

Our fourth panel discussion on Millennial GPs will follow in a few weeks’ time.

This time Ben is joined by:

Nav Chana: GP and chair of the National Association of Primary Care

Nick Hicks: Ex-GP and CEO of COBIC an independent consultancy focussing on outcomes-based health and care

Tracey Vell: GP, Chief Executive of Manchester LMC and Associate Lead for Primary and Community Care in the Greater Manchester Health and Social Care Partnership

Show Notes

Ben asks about the motivation for the primary care home model; is it the crisis in general practice or something more positive? (1min 07secs)

Nav outlines the varying motivations for adopting the model (1min 59secs)

Tracey identifies the crisis across the whole NHS as a motivation for change (3mins 31secs)

Nick agrees but paints an optimistic picture for general practice (4mins 45secs)

Tracey believes that independent contractor status will enable general practice to lead change (6mins 17secs)

Nav believes empowering general practice is the key (7mins 45secs)

Nick suggests giving secondary care teams population health goals (9mins 06secs)

Nav agrees and suggests this is a principal of the primary care home model (10mins 37secs)

Tracey describes how the Manchester system enables just this concept (11mins 40secs)

Nick is excited by the concept and talks about the Christie Hospital and how the system might change to improve cancer outcomes (14mins 25secs)

Tracey responds and gives a practical example of how this might be achieved by considering the integration of the whole patient pathway (15mins 45secs)

Ben asks what practices need to be doing now to implement this kind of change – and how working at scale might facilitate this (17mins 41secs)

Nav suggests that size depends on what you are trying to do and how this links to money (18mins 57secs)

Tracey suggests a range of sizes is best and explains how this works in Manchester (20mins 28secs)

Ben introduces the idea of general practice gaining a stronger voice as a provider (22mins 18secs)

Tracey suggests that gaining a voice depends on how much GP wants to be part of the solution – but to be aware of tokenism – she describes the Manchester answer (23mins 12secs)

Nav says it depends on what the “voice” is for and cautions that bureaucracy doesn’t get in the way (25mins 41secs)

Tracey explains that the Manchester system has reduced bureacracy (27mins 06secs)

Ben asks for final reflections (28mins 32secs)

Nick talks about how technology might impact, about population health and shared accountability (29mins 06secs)

Nav says integrated workforce models and team based care will also impact (30mins 57secs)

Ben concludes and thanks the panel (32mins 30secs)

9
jul
0

Episode 118: How will the new models of care change general practice? – An expert panel discussion.

Posted by Ben GowlandPodcastNo Comments
http://traffic.libsyn.com/ockham/New20Models20of20Care20120Complete.mp3

Podcast: Play in new window | Download

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This is the third in our series of panel discussions in which Ben is joined by a panel of renowned national experts. This time we discuss how the new models of care will impact on and change general practice. In this first part the panel considers the impact so far of the Five Year Forward View, closer integration of general practice with the rest of the system, what GPs should be doing now and whether choosing to lessen the independence of general practice would be a good or bad thing.

Part Two will follow next week.

This time Ben is joined by:

Nav Chana: GP and chair of the National Association of Primary Care

Nick Hicks: Ex-GP and CEO of COBIC an independent consultancy focussing on outcomes-based health and care

Tracey Vell: GP, Chief Executive of Manchester LMC and Associate Lead for Primary and Community Care in the Greater Manchester Health and Social Care Partnership

Show Notes

Ben asks the panel what they feel about the impact of the Five Year Forward View (1min 20secs)

Nick feels that the impact has not been as great as intended (1min 42secs)

Nav outlines the development of the primary care home model (2mins 47secs)

Tracey identifies how the 5YFV has impacted on the changes in Greater Manchester (4mins 16secs)

Population Hubs in Greater Manchester (6mins 07secs)

Ben talks about the development of new organisations and softer partnerships (6mins 51secs)

Tracey talks about culture change and outcomes (7mins 36secs)

Ben asks about integration with the rest of the system (9mins 08secs)

Nav talks about the Primary Care Home giving providers a seat at the table (9mins 31secs)

Tracey is concerned about “providers” often meaning secondary care (10mins 57secs)

Achieve a good balance rather than defaulting to secondary care (12mins 22secs)

Nick talks about the lessening isolation of general practice by teams focussing on outcomes (13mins 10secs)

Ben is concerned that the voice of general practice is still not being heard (14mins 37secs)

Nav talks about closer alignment and its impact (15mins 22secs)

Tracey talks about the harm to general practice caused by MCP contracting issues (16mins 59secs)

Nick talks about the learning coming from the vanguards and promising contracting relationships (18mins 47secs)

Ben asks about how the new models of care will be to the future of general practice (21mins 39secs)

Tracey talks about the way things are developing in Manchester (22mins 10secs)

Ben asks what the best strategy is for GPs now (23mins 17secs)

Tracey says that ignoring the changes is not an option – and what her local GPs are getting out of change (23mins 41secs)

Nav says collaboration is becoming essential and improving the lives of clinicians (25mins 35secs)

Nick gives an example of how one area is dealing with the future by looking outwardly (27mins 24secs)

Ben asks Nick whether this level of collaboration will become mainstream general practice (29mins 12secs)

Nick responds about the range of partnership models which will need to exist (29mins 53secs)

Tracey believes the confidence of general practice and political change will influence future partnerships – and how the equal status of primary and secondary providers needs to be assured (30mins 30secs)

Nav says the evidence is that Primary Care Home units are more easily attracting more staff – particularly the millennials (32mins 45secs)

Ben asks about the movement of general practice from independence towards the core NHS (34mins 22secs)

Tracey responds that GP independence will still be important and losing it would be dangerous because of the loss of additional work (35mins 10secs)

Nick responds that the solutions will not come from the centre but will be developed bottom-up and that losing independence would be unwise (37mins 50secs)

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