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Episode Five: Ravi Sharma

Should clinical pharmacists play an increased role in General Practice? Absolutely, according to Ravi Sharma, a senior primary care pharmacist in the South East. In this episode, Ravi explains to Ben the contribution clinical pharmacists can make to patient care and makes it clear that they shouldn’t be seen as yet another drain on GP time and resources.

Show Notes

Ravi explains how he began his career in GP Pharmacy (1min 14secs)

Exploring the business case for a GP pharmacist (2mins 19secs)

A mix of skills in General Practice (3mins 44secs)

Becoming a prescribing pharmacist with support from the practice (4mins 05mins)

Training a pharmacist (4mins 40secs)

The value of a prescribing pharmacist (5mins 11secs)

What can a GP pharmacist do? (5mins 37secs)

Resistance to a GP pharmacist? (6mins 42secs)

Does a GP pharmacist really reduce GP workload (7mins 13secs)

Can you afford a GP pharmacist? (8mins 05secs)

Taking advantage of a relative over supply of pharmacists (9mins 10secs)

A career in General Practice for pharmacists (9mins 58secs)

A national guide for recruiting a GP pharmacist (10mins 37secs)

The NHS England scheme to pilot clinical pharmacists in General Practice (11mins 14secs)

GP pharmacy working with community pharmacy (11mins 39secs)

Future models of care relying on effective integration (13mins 35secs)

Pharmacy partners in General Practice? (14mins 16secs)

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Episode Three:

Ben talks to Katie Slack, Practice Manager at Blue Dykes and Grassmoor Surgeries in Chesterfield about losing ten GPs over two year and how this crisis prompted them to employ other professionals and ultimately improve patient access, satisfaction and staff morale.

Show Notes

Katie describes the practice and how the recruitment crisis began (1min 16secs)

Initial efforts to cope with the crisis (2mins 23 secs)

Katie describes the local population (2mins 50secs)

Morale and reputation drop and retention suffers (3mins 21secs)

Access was “very poor” (4mins 09secs)

The decision to look at other professions – an Advance Nurse Practitioner (4mins 42secs)

Creating a role for the ANP (5mins 34secs)

Developing the ANPs (6mins 15secs)

Easily integrating ANPs into the Practice (6mins 50secs)

How many patients can the ANPs see? (7mins 30secs)

The ANPs don’t just do face-to-face appointments (8mins 22secs)

70% of home-visits are done by the ANPs (8mins 43secs)

Patients react well to the change (9mins 22secs)

How patient access has improved (9mins 50secs)

The ease of recruiting ANPs (11mins 08secs)

This is working, so let’s look at others professions (11mins 36secs)

Adapting the admin process to manage the new model (12mins 43secs)

The decision to employ a CPN (14mins 03secs)

The CQC are really impressed with the new model (14mins 50secs)

The partners “open up” via the new model (15mins 32secs)

The future for joint working with other practices (16mins 23secs)

Advice to other practices with recruitment problems (16mins 55secs)