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Joanna Munden is a GP Partner at a practice in Wallington, Surrey. In this, the final episode of our short series on Physician Associates, Joanna outlines why her practice chose to train and appoint a PA, the value that the PA role brings to her practice and offers advice to other practices thinking of doing the same.

Show Notes

Joanna explains the reasons for appointing a PA (1min 05secs)

The choice to appoint a PA (2min 18secs)

A training practice for PAs (3min 19secs)

How the training works (3mins 48secs)

Not necessary to be a trainer to employ a PA (4mins 24secs)

PAs – a valuable aid (5mins 07secs)

What can a PA do and not do? (5mins 25secs)

Trusting the PA (6mins 33secs)

Perspectives of the role (6mins 57secs)

Overcoming patient concerns (7mins 37secs)

An evolving role (7mins 59secs)

Part of the telephone triage rota (8mins 39secs)

Learning needs assessment and building the role (9mins 06secs)

Continuing support for the role (9mins 56secs)

Supervision and mentoring (11mins 11secs)

The impact of the role (11mins 41secs)

Does size matter? (12mins 21secs)

Skill mix for the future (12mins 40secs)

Recruiting PAs into general practice (13mins 23secs)

The right time to recruit (14mins 18secs)

Lessons learnt – getting the right person and creating the right role (14mins 46secs)

The value a PA brings (15mins 55secs)

Overcoming GP resistance – a missed opportunity (17mins)

The previous two episodes on PAs can be found below:

Episode 40 – Ben talks to two PAs about their experience

Episode 43 – Ben talks to Jeannie Watkins about the national picture