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Recruiting from the Additional Roles Reimbursement Scheme (ARRS) pot isn’t simply a case of picking out which services and posts you think would best suit your network or practice. As many are discovering, it requires a bit of a step back and some critical thinking as to what might work now versus in the future, what the needs of the local population are, how much capacity there might be to support new, additional team members and how they can best function across large networks and / or multiple practices. In this week’s podcast, we welcome back Dr Riaz Jetha, GP and Director of Health Integration Partners, whose team have adopted a novel approach to managing the process of applying for, funding and integrating new clinical posts into existing teams. Can there really be a magic formula which supports us in identifying the right roles, which can ensure we better meet the needs of the PCN and stay within the funding budget?

Introduction (0:40)

How did the adoption of the process mapping methodology come about? (1:00)

How would we use a role instead of what role should we get (an alternative mindset) (3:03)

Where to begin (4:26)

Some surprising outcomes (7:47)

The value of the non-clinical functions (9:33)

Summing up a phased approach to the ARRS process (12:28)

Blending clinical and leadership skills (13:30)

Plugging the gaps in developmental and holistic support for newly recruited ARRS staff (13:52)

Alleviating the burden on PCNs and practices (15:11)

Riaz’s view on ARRS funding models (15:51)

Applying the funding more flexibly (17:43)

Being more creative when it comes to recruitment (18:44)

Key lessons learned (19:45)

Measuring the benefits of process mapping (20:38)

Getting in touch (21:37)

The link to the Health Integration Partners website can be found here

Contact email for Riaz here

A sample presentation showing the analysis of staffing a new service can be found here