Podcast: Play in new window | Download

Subscribe: Apple Podcasts | Email | RSS

Following on from our recent episode about the difference Health and Wellbeing Coaches can make in supporting patients with a non-medical approach (and continuing with our podcast series following the progression of those working within the additional roles), we introduce you to Newcastle GP Services’ and the north east’s original Health and Wellbeing Coach Frazer Solomon. With a long history of related care within the private sector, Frazer explains why his services are the perfect fit in primary care and how, despite his newness to public health, he has already been able to transform the lives of the patients he treats.

Introduction (0:46)

What is a Health and Wellbeing Coach? (0:57)

Linking with the wider team (1:58)

Shaping the role (2:24)

Patient support groups (3:52)

Expansion of Frazer’s remit (4:47)

Team working (6:05)

Referral pathway (6:45)

PCN construct (7:48)

A disparity in practice referral numbers (8:06)

The importance of promotion and exposure of the role (9:17)

Work base (10:19)

Positive feedback and results (11:02)

What’s the most rewarding part of the job? (12:08)

Caseload numbers and patient management (12:57)

Support networks (13:33)

Establishment of a health and wellbeing team (14:16)

Service development (15:17)

The key components of a Health and Wellbeing person spec. (16:30)

Supporting Health and Wellbeing Coaches to succeed (17:30)

Another reminder that If you are interested in joining the PCN Clinical Director mastermind group programme which Rachel Morris and Ben have setup, or have any questions, please email ben@ockham.healthcare or rachel@shapestoolkit.com – or please check out our dedicated page here.