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In this week’s episode, we are joined by Hussain Gandhi who reflects on his last three and a half years as a Clinical Director. Gandhi and Ben discuss the Primary Care Network infrastructure; what has changed in terms of staffing and the introduction of the additional roles, the impact of these changes and what we might expect to see next. We also quiz Gandhi about the transition to a more hybrid pattern of working; the overall impact of this on teams and what is necessary in terms of tech, and other considerations, for supporting strong communication and maximising our effectiveness.

Introduction – Life as a PCN Clinical Director (1:13)

Re-election process for a Clinical Director (1:39)

Splitting your role as a Clinical Director (2:08)

What areas of the role do you enjoy? (2:54)

Infrastructure of a PCN (3:46)

Enhanced access (5:21)

Technology progress in PCN (6:06)

Does remote working affect your PCN? (8:11)

Any tips for making remote meetings work? (9:54)

New entrants to the IT market for General Practice (11:14)

Reflecting over the past 3 and a half years (12:37)

What’s next for PCN’s? (13:46)

The GP Assistant role (14:47)

How do you introduce new roles into PCN’s? (16:43)

Next steps for the workforce in the PCN (17:57)

Are operational requirements of PCNs manageable? (20:09)

The impact of Integrated Care Systems and what’s expected next? (21:31)

How does the BMA Current Policy & the Fuller Review affect your role? (23:41)

What lessons have you learnt since becoming a Clinical Director? (25:27)

Where to find information on EGP Learning (26:49)

The link to the eGP learning YouTube channel is here and for all enquiries about the Ockham podcast, please contact Ben Gowland here.

To find out more information about Livi, their services and how to get in touch, check out their website here.