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It’s the third in our series of podcasts covering the experiences of those working in the new Primary Care additional roles. This week’s episode features Lisa Barnes, a Health and Wellbeing Coach based within SEOxHA PCN, Oxfordshire. Appointed in September 2020, Lisa is very possibly one of the most experienced health coaches in Primary Care so we invited her to the Ockham couch to talk us through her experiences so far; what exactly a health coach can offer in terms of services, who is most likely to benefit, why linking with community support hubs is key, how health and wellbeing coaches can relieve some of the burden on the medical teams and most importantly, how they can have a positive impact on their patients both directly and indirectly.

Introduction (0:29)

Lisa’s journey to becoming a health and wellbeing coach (0:42)

PCN makeup (1:33)

What is a health coach? (1:57)

Patient demographic (3:11)

Appointment structure (4:27)

The impact a health and wellbeing coach can make (6:22)

Support for GPs (8:17)

Developing the service (9:34)

Where does Lisa’s role fit within the network team? (11:04)

Population health management programme (13:06)

Has there been any internal resistance to Lisa’s appointment? (14:09)

Advice for others thinking of applying to be or starting out as a health and wellbeing coach (15:08)

Advice for GPs, practices and networks considering the appointment of a health and wellbeing coach (16:26)

Why community resources and support matter (17:44)

Getting in touch (18:45)

If you’re inspired to appoint or be appointed as a Health and Wellbeing Coach, you can reach Lisa here

If you have an ARRS success story and / or you are working within one of the additional roles and have a story to share, we would love to feature you on the podcast! Do email Ben at ben@ockham.healthcare or get in touch via Twitter