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Up until now, there has been a disparate and distinct lack of easily accessible information available to the lesbian, gay, bisexual, trans and non-binary community on the practical processes and implications of changing title and gender marker. There have been many reports of misunderstanding and in some cases mistreatment, in the absence of clear guidance on entitlement and expectation; coupled with a widespread lack of knowledge and advice available to staff on the ground in general practice. Luckily, with the colliding of Pride in Practice, Indigo Gender Service, The Institute of General Practice Management and Practice Index worlds, a team of representatives from each have put their heads together, spent time gathering all the available information, experiences and knowledge, and together, Aimee, Luke, Kay, Ali and their colleagues have taken time out to talk us through what is already an invaluable resource; The Gender Identity Toolkit for General Practice.

Introduction (0:09)

Our panel members (0:31)

Meeting Aimee and the role of Pride in Practice (0:54)

Dr Luke Wookey tells us more about Indigo Gender Service (1:58)

Why was the toolkit created? (2:51)

The process of centralising knowledge and guidance (4:11)

The importance of information gathering and sharing, and a collective approach (4:49)

Confusion around records management and establishment of clear guidelines (5:34)

Existing barriers felt by the trans and non-binary community (6:19)

Bureaucracy, misunderstanding and a lack of knowledge on all sides (7:23)

How to get the most from the toolkit (8:36)

Summarising the process for changing title and gender marker (9:14)

The implications for screening and having access to a lead professional within the practice (12:05)

Bringing all the information together (13:55)

What difference will the toolkit make? (14:14)

A working example of the impact of Pride in Practice (14:54)

Ensuring the policy is adopted at a local level (16:17)

Applying the policy within daily practice (17:47)

Ensuring there isn’t a ‘one size fits all’ approach (18:42)

Implications of records migration (19:22)

The training on offer from Pride in Practice (20:48)

Accessing the toolkit – and other resources (22:27)

The Practice Index website link to the toolkit (and the relevant discussion forums) is here

You can also access the toolkit via the IGPM website here

Pride in Practice’s website can be found here. If you are interested in learning more about the training on offer, please get in touch here

The link to the Indigo Gender Service website is here

Indigo Gender Service also have a dedicated email for healthcare professionals to get in touch which is indigo.advice@nhs.net – or you can contact Luke directly at lukewookey@nhs.net

Luke has recently featured on another podcast with Primary Care Knowledge Boost around trans health which may also provide some additional useful information for primary care teams.

Kay is contactable on Twitter, if you have any further queries

The Gender Identity Toolkit Launch webinar is available on the IGPM YouTube channel now

For all enquiries about the Practice Index / Ockham podcast, please contact James Dillon here or Ben Gowland here