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As we so frequently state, a new era is truly beginning in general practice, with so much on the horizon strategically and operationally. With more and more being demanded from our clinical and management leaders, and three years on since the birth of PCNs, we are seeing widespread changes in leadership teams and the styles required to support and motivate staff, meet the ever-growing demand in terms of patients’ needs, centrally driven targets and the push towards further integration. Thankfully, Tara Humphrey, Founder and Director of THC Primary Care, host of the Business of Healthcare podcast and one of the country’s leading experts in PCN Management, is back in the hot seat to share her own experiences of the transition within her area and to offer advice for those currently living through the same changes and challenges, as well as giving insight into two key programmes which are currently on offer to both seasoned managers and new leaders alike.

Introduction (0:33)

A new dawn for PCN management (0:57)

What’s the latest from Tara’s area? (11:32)

Reaching the decision to step down (2:11)

When there is a complete change in operational and clinical leadership (2:58)

A reform in leadership style? (3:54)

Escalation of workload (4:32)

Handing over (5:49)

Transitional challenges (6:53)

Tara’s reflections and advice for other areas undergoing the same changes (7:56)

Preserving relationships (9:21)

Finding support as a new Clinical Director (10:53)

The PCN Plus Programme for more experienced leaders (12:01)

How Tara’s PCN Accelerator Programme works for new leaders (13:17)

Course dates and information about sign up (14:53)

Our PCN Plus online programme is now open for registrations! Aimed at PCN Clinical Directors, our team of experts will deliver training on all the need to knows, including (and not limited to); establishment of a PCN vision, communications, managing finances and workforce, and preparations for integrated care systems. If you are interested in learning more, or you’re keen to sign up, please see our dedicated webpage or you can contact Ben for further information.

If you’re brand new to PCN management, Tara’s Online Accelerator Programme is perfect for you. All the details from course content to how to sign up and access the training are contained within the dedicated THC Primary Care page.