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11
nov
0

Podcast – Rachel Morris & Ben Gowland – making change happen in general practice

Posted by Ben GowlandPodcastNo Comments
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Rachel Morris “starred” in two of our most popular podcasts and through her work on GP resilience, she was inspired to set up her own “You Are Not A Frog” podcast. In a recent edition of that podcast, she interviewed our own Ben Gowland to discuss ways in which general practice can effectively introduce change, particularly against a background of resistance.

Show Notes

Ben explains how his career progressed to setting up Ockham Healthcare (0:52)

How Ockham Healthcare developed its unique offering (2:02)

Working with at-scale general practice – a means to an end (2:47)

The goals for working at scale (3:37)

Making a difference – Time for Care (4:29)

Difficulties in implementing the high impact changes (5:36)

Change is difficult so how do we approach it? (7:01)

Introducing pharmacists – a practical example (7:32)

Resistance to change – a systematic approach (9:15)

The problem is obvious why we need to change? Isn’t it? (11:25)

The system and what you can control (12:22)

Overcoming the emotional response (13:28)

Picking the changes you pursue – small or large (14:34)

Ockham Healthcare’s role in supporting joint working (16:39)

Influencing without hierarchical “power” – a practice’s relationship with the PCN (17:56)

What’s the one big thing a PCN should be doing? (19:43)

Expect resistance – dealing with your “No Nos” (21:02)

Becoming positive about change (22:17)

Contacting Ben (23:28)

Ben is available on email ben@ockham.healthcare

He is on Twitter @benxgowland

The Ockham website is here

The You Are Not a Frog podcast is available in a number of places including here


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Perspectives and Latest Thinking Primary Care Networks
Ben Gowland

About Ben Gowland

Ben Gowland Ben is Director of Ockham Healthcare, and a former NHS CCG Chief Executive

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Subscribe today to receive our weekly newsletter giving details of each episode of the General Practice Podcast as it is published plus our weekly blog and useful links for anyone interested in general practice innovation. You’ll also receive a free copy of “How to Establish GP Influence Within an ICS”.

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CONTACT INFO

Telephone: 07956 348654
E-mail: ben@ockham.healthcare

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