16
may
0

Podcast – Kosiwa Lokosu – Spotlight on the ARRS: Occupational Therapy

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In the first of a series of podcasts shining a spotlight on the ARRS new roles and those working in them, Ben is joined by Kosiwa Lokosu, an experienced Senior Occupational Therapist who has recently taken up her first post in primary care. Here, Kosiwa shares a fascinating and inspirational insight into her life as an OT before general practice, the recruitment process from her perspective, the integration of her team within the wider PCN, her work and her patients, and her advice for those considering setting up an OT service in their own areas (and the key considerations for this).

Introduction (0:43)

What led Kosiwa towards becoming an OT? (0:53)

Kosiwa’s experiences to date (1:38)

Starting in general practice (3:07)

PCN demographic (4:37)

Team structure (5:34)

Base and space (6:26)

Working across practices and referrals in (7:17)

Creation of a referral criteria (8:40)

Conclusion of treatment (9:14)

Referral quality and appropriateness (10:01)

OT caseload and division of time (11:18)

Clinical supervision budget (13:03)

Progressing the service (13:27)

Patient feedback (15:03)

A positive impact on general practice (16:09)

Linking with community mental health services (17:00)

Advice for those who are considering employing an OT (17:18)

The pros of a multi-disciplinary model (18:41)

Getting in touch (19:37)

To get in touch with Kosiwa, you can email her here or follow her on Twitter

Catch up with Kosiwa’s blog here

9
may
0

Podcast – Tara Humphrey – What makes a perfect PCN Manager?

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Although the role of PCN Manager is growing in importance, alongside the evolution of PCNs, there is still confusion and misconception about where a manager fits and what they can bring to the primary care table. Ben is joined this week by podcast veteran and management guru Tara Humphrey of THC Primary Care to dispel the myths and to explain precisely how and why a manager can be of benefit. What they can do to support the work of the Clinical Director and the wider management team in facing down some of the challenges, how they can remove pressure from existing staff, what makes a perfect PCN Manager, how to find them – and if you’re lucky enough to already have a manager in post, where resources and information can be found to support them in continuing to thrive.

Introduction (0:39)

What first sparked Tara’s interest in PCN management? (0:55)

What’s the general practice perception of PCN Managers right now? (1:49)

Tackling the workload (3:09)

What should the person spec for a PCN Manager look like? (4:06)

Is an NHS background necessarily required? (4:36)

How about experience in primary care? (5:49)

Practice Managers for PCN Manager (6:39)

Combining practice management with network management (7:17)

Where should we target recruitment of PCN Managers? (7:41)

The key challenges right now (8:36)

Learning the role and the remit it encompasses (9:22)

Understanding of PCN vision and objectives (10:34)

What’s on offer to a PCN Manager when the network is still developing? (11:41)

Dealing with disparate practices (12:03)

Why the Practice Manager and PCN Manager relationship is key (13:53)

Where a PCN Manager sits within the network hierarchy (14:30)

Supporting new ARRS team members (15:24)

A summary of the key challenges a PCN Manager might face when it comes to the ARRS (17:08)

How Tara and her team can help (18:55)

What’s available on THC Primary Care and signing up for the PCN Manager Masterclass  (19:57)

 

To connect with Tara and to access all the resources available on offer from THC Primary Care check out:

THC Primary Care’s wealth of information on PCN Managers,  starting here

Sign up to the THC Primary Care PCN Manager Masterclass here

Listen to The Business of Healthcare Podcast to get the latest insights into business and management behind the scenes in primary care.

Follow Tara on Twitter and on Linkedin

2
may
0

Podcast – Lorin Gresser – Artificial intelligence in primary care

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Dem Dx is a CE certified artificial intelligence clinical reasoning platform which has been designed and set up to support frontline healthcare professionals diagnose, investigate, and make care recommendations at the first point of contact. What makes it a little different though is that the aim is to provide an information resource which aids and empowers staff in supporting roles to triage and diagnose, relieving some of the burden on medics. How does it work in practice though? And can it really alleviate pressure on GPs, particularly when it comes to supporting the new, additional roles workforce? Today’s podcast features Dr Lorin Gresser, Dem Dx’s CEO and founder, who takes us on the Dem Dx journey from the beginning; from setup and capture of certified pathways (and approved guidance) to preserve safe clinical decision making, why it is a tool which focuses on diagnosis rather than ongoing management, where they have a presence currently (and where primary care comes in) – and how staff in primary care access and benefit from this multi-award-winning platform.

Introduction (0:40)

All about Lorin (0:53)

When was Dem Dx born? (1:54)

Where is Dem Dx operational now? (3:03)

How the platform works in practice (4:28)

What are the challenges for Dem Dx? (5:42)

A tool with a focus on supporting staff, rather than patients, in the first instance (6:14)

Helping primary care staff in supporting roles to free up GP time (7:40)

The benefits when it comes to the additional roles (9:01)

Focusing on diagnosis, rather than ongoing management (9:19)

Remote working (10:03)

Ongoing decision support or simply upskilling staff as they go? (10:56)

Funding and procurement (12:05)

Dem Dx’s Rwanda project (14:25)

Finding out more and getting in touch (16:13)

The Dem Dx website can be found here

For all enquiries, please contact Lorin Gresser via email or via LinkedIn

It’s also the last chance to sign up for The Resilient Team Academy offer! Head over to the Resilient Team Academy website which contains information on the current, discounted offer and how to apply.

25
apr
0

Podcast – Practice Index – QOF explained…

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A brand-new year for the Quality and Outcomes Framework (QOF) has already begun so what do practices, and networks, need to be aware of, to ensure they are informed and ahead of the game, almost one month in? Our monthly Practice Index Practice Manager panel return and Nicola, Robyn and Ben are this time joined by Claire Houston, Practice Index’s expert on all things QOF, to highlight where there are major changes, what the changes mean in real terms, what general practice should be on top of now, the impact on patients (and primary care teams) – and most importantly, how to ensure you stand the best chance of meeting the targets set for 2021 / 22.

Introductions (0:29)

More about Claire (0:51)

QOF for next year, the headlines (1:19)

Moving flu vaccs from QOF into the Investment and Impact Fund (IIF), what does mean in real terms for practices? (1:50)

Discussing the thresholds (3:21)

Network versus practice targets (3:53)

IIF funding distribution (4:37)

Significant changes to vaccs and imms more widely (5:09)

The effect on patient choice (6:53)

Clarity on vaccine targets (network and practice) (8:38)

What happens if you don’t meet your QOF target/s? (8:59)

Getting a head start (11:29)

The importance of coding correctly (12:02)

What else is new? (12:41)

The difficulty of onward referral/s (13:52)

Management of serious mental illness (15:20)

Patients in remission (15:59)

Nicola and Robyn reflect on the changes (16:45)

Core standards related to vaccs and imms (18:10)

Claire’s advice, in summary (18:51)

Final thoughts (20:03)

Getting in touch (20:21)

The Practice Index website can be found here

For all enquiries, please contact James Dillon here

Here is the link to the Resilient Team Academy website which contains information on the current, discounted offer and how to apply.

18
apr
0

Podcast – The Physician Associate Podcast with James Catton – Ben’s Guide to General Practice

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Up and coming, The Physician Associate Podcast, is a brand-new resource for Physician Associates both newly qualified and established, to access a wealth of information, opinion and all the latest news relevant to the PA world. Host James Catton is this week joined by our very own Ben Gowland, who has taken time out from recording The General Practice podcast, to give new listeners a much-needed overview of and insight into general practice right now. How general practice works within the wider healthcare ecosystem, when and why Primary Care Networks were born, the financial model, partnerships and the New to Partnership Scheme, and most importantly, all the need to knows for a PA considering a career in general practice.

Introduction (0:59)

Setting the scene (1:15)

Where general practice sits within the wider NHS (2:09)

Recent changes and the birth of PCNs (3:01)

The Additional Roles Reimbursement Scheme (3:58)

Challenges facing PCNs (4:50)

James’ view of practice versus PCN placement (6:26)

The importance of knowing where you stand before applying for a role (6:52)

Getting the most out of having a PA and being a PA in a PCN (7:34)

What is GP partnership and the business model explained (10:18)

Financial challenges (11:34)

The New to Partnership Scheme (12:26)

Why have numbers of partnerships fallen in recent years? (13:32)

Out of hours services in general practice (15:38)

Quality and Outcomes Framework (QOF) explained (17:58)

Predicting the future (19:06)

Further information and getting in touch (23:04)

Here is the link to Rachel Morris’s Resilient Team Academy website (which Ben refers to) and which contains information on the resources available, the current discounted offer– and how to join up.

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