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With Pride Month just around the corner, join us for an insightful discussion with Alex Matheson, Director of Inclusion at the LGBT Foundation, as we explore the vital work being done to improve healthcare for LGBTQ+ communities. Alex shares their expertise on the comprehensive services offered by the foundation, including talking therapies, addiction recovery, and mental health support. Discover the origins and impact of the Pride in Practice program, a key initiative addressing health inequalities and barriers faced by LGBTQ+ individuals in accessing healthcare. Alex highlights the importance of understanding the unique needs of LGBTQ+ people and how systemic gaps in education contribute to misinformation and delayed healthcare access, ultimately affecting treatment outcomes. This conversation is an invitation to healthcare practices to engage with these initiatives and work towards more equitable healthcare for all.

Introduction (00:09)

Funding.. (01:28)

Are your services national? (02:02)

Pride in Practice (02:20)

Barriers the community experience (03:43)

General practice has become an important role.. (07:29)

Are staff also experiencing challenges? (08:55)

Do figures break down to General Practice? (10:38)

More about Pride in Practice.. (11:38)

Common changes (15:06)

Monitoring the impact.. (17:45)

Which practices need ‘Pride in Practice’ (20:15)

How to get involved/Getting in touch.. (22:30)

Visit the LGBT Foundation website here, or contact Alex directly via email here.

For all enquiries about the Ockham podcast, please contact Ben Gowland here.

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This episode features Dr Rachel Morris discussing the impact of stress and burnout on GP partners and PCN Clinical Directors, with a focus on how maintaining job control can help reduce pressure. It also introduces a communication model rooted in empathy, curiosity, and the principle of “highest intent,” offering strategies for improving workplace relationships. The importance of trust-building and direct, face-to-face communication is explored as a way to bridge gaps between practices and strengthen collaboration, drawing on Stephen Covey’s principles to turn misunderstanding into teamwork. Join us as we explore how fostering these personal connections can help overcome common challenges, transforming tension into teamwork.

Introduction (00:09)

The stress that leaders are facing.. (00:37)

What can we control? (01:38)

Controlling leaders (03:28)

Avoiding difficult conversations (05:29)

Advice for having difficult conversations (07:28)

When is a problem too large to tackle? (18:34)

Listening & understanding (21:45)

Maintaining relationships within PCNs (24:42)

How & where to hear more from Rachel (28:26)

The Lead Generator for HiFIVE model handout can be found here.

To attend ‘Work Well Live: Prevent Burnout, Boost Retention and Protect Your Time and Energy – A New Approach’ click here.

The replay of ‘FrogFest Virtual 2024 – This Time it’s Awkward Recording’ can be found here.

Website – https://youarenotafrog.com/

Instagram – https://www.instagram.com/drrachelmorris/

LinkedIn – https://www.linkedin.com/in/dr-rachel-morris/

Facebook – https://www.facebook.com/DrRachelMorris

YouTube – https://www.youtube.com/@youarenotafrog

Our FREE Am I Stressed, Overwhelmed or Burnt Out Toolkit –  https://www.shapestoolkit.com/stressed-overwhelmed-burnout-toolkit

For all enquiries about the Ockham podcast, please contact Ben Gowland here.

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In this week’s episode, brought to you in partnership with Practice Index, we welcome back Claire Houston and Ceri Chaplin to explore the major changes to the Quality and Outcomes Framework for the 2025/26 contract, and what they mean for general practice. The episode dives into the removal of income protected indicators and the Quality Improvement domain, marking a shift back to an outcomes driven framework. This change could bring increased financial pressure, making strategic budgeting and achievement planning more important than ever. Beyond QOF, they also discuss the wider challenge of promoting preventative care, with a focus on childhood immunisation targets and cardiovascular disease management. With public trust in vaccinations still recovering post-pandemic, practices will need to innovate to meet targets and boost patient engagement. Tune in for a practical and insightful look at how these updates could reshape the future of general practice.

Introduction 00:08

The main changes to QOF  00:36

Stepping back.. 01:49

Reducing the admin for practices  02:20

Budgeting..  03:10

The risk for practices 04:30

Are the targets achievable?06:58

Advice to practices  09:28

Do PCNs have a role in this? 12:45

Retirement of the quality improvement domain 17:28

The future for QOF 22:33

A more local focus..  00:08

Where to find support.. 25:03

Book your QOF achievement session below;

QOF Changes 2025/26 (Tuesday 13th May)

QOF Changes 2025/26 (Tuesday 20th May)

To visit the Practice Index website, click here or contact James Dillon here.

For all enquiries about the Ockham podcast, please contact Ben Gowland here.