7
apr
0

Podcast – Pete Woodward – Balancing Innovation and Financial Strategy

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In this episode we welcome back Pete Woodward, from Cheadle Medical Practice. Over the past year, Pete has experienced a whirlwind of success, including winning the Practice Manager of the Year Award and stepping into the role of managing partner. He shares insights into the evolution of their innovative triage, The Human Touch, which continues to reduce call wait times and enhance patient satisfaction despite seasonal challenges. Pete’s commitment to minor adjustments rather than sweeping changes has been pivotal in maintaining momentum and avoiding change fatigue, ensuring a seamless service delivery. Pete & Ben also explore the strategic side of managing a medical practice, focusing on financial planning. Finally, Pete shares the importance of communication and collaboration in healthcare management. Tune in to hear Pete’s valuable experiences and insights as he continues to champion innovation and efficiency in healthcare.

Introduction (00:08)

The Human Touch (01:16)

How are the results looking now? (02:35)

Is winter affecting the results? (03:53)

Updates to the system.. (04:36)

Scaling up.. (05:34)

Have the same results been achieved across other practices? (06:05)

Funding & finances (06:59)

Budgeting for the year (10:13)

Taking action sooner.. (11:10)

How is this managed in the practice? (12:55)

Making a difference (15:03)

Funding via PCNs (16:07)

Financial challenges within practices (17:45)

Financial benefits to be gained from scale (18:56)

Getting in touch (23:25)

Listen to Pete’s previous episode, The Human Touch, here.

To contact Pete directly, please contact him by email here.

For all enquiries about the Ockham podcast, please contact Ben Gowland here.

24
mar
0

Podcast – Practice Index – Insights into the newly agreed contract

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Is the Future of General Practice Finally Looking Brighter?

In this week’s episode, brought to you in partnership with Practice Index, we welcome back Claire Houston, Robyn Clark, and James Gransby to discuss the newly agreed contract for general practice. After three years of imposed terms, the promise of an additional £889 million in funding offers a glimmer of hope. However, the episode delves into the reality that much of this funding may simply offset rising staffing costs and increased national insurance contributions, providing little genuine financial relief for GP partners. We explore the complexities and uncertainties these changes bring, emphasising the importance of clear contract planning to secure financial stability and better outcomes for both practices and patients.

Introduction (00:08)

An agreed contract (01:22)

Are practices feeling better? (02:28)

Is it helping the underlying profitability? (06:59)

The changes & impact for ARRS? (11:10)

More money for ARRS? (12:17)

What’s your take on the impact? (12:35)

Keeping the online consultation tool on.. (15:56)

The GPC.. (18:40)

NHS England is going to be abolished (20:12)

Final thoughts.. (23:28)

To visit the Practice Index website, click here or contact James Dillon here.

For all enquiries about the Ockham podcast, please contact Ben Gowland here.

10
mar
0

Podcast – Ashleigh Perryman & Michael Norris – Revolutionising Pharmacy: Team-Based Care & Innovation

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This week, we welcome Ashleigh Perryman and Michael Norris from Gosport Central PCN to discuss their pioneering work in team-based pharmacy services across five GP practices. Leading a team of 10 pharmacists, 10 technicians, and 4 admin staff, they share how their centralised approach fosters collaboration and innovation. Learn how strategic staff deployment ensures comprehensive care, while specialisation and ongoing training enhance service offerings. Whether you’re a healthcare professional or simply interested in forward-thinking healthcare strategies, this episode provides valuable insights into the evolving world of pharmacy services.

Introduction (00:08)

The team.. (01:42)

Developing the team (02:47)

Career progression within the team (03:31)

Equal Pharmacy Techs and Pharmacists (05:40)

Development for individuals (08:13)

Turnover of pharmacists (09:27)

The outcomes of the videos.. (13:32)

Safety searches.. (13:59)

Most at risk patients being prioritised.. (15:22)

How does it work across multiple practices? (15:34)

Taking this to PCN management (18:15)

Plans for the future.. (19:59)

Getting in touch (22:36)

For all enquiries about the Ockham podcast, please contact Ben Gowland here.

24
feb
0

Podcast – Practice Index – Challenges and Opportunities in Modern Primary Care Networks

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In this week’s episode, brought to you in partnership with Practice Index, we welcome back Claire Houston and Tara Humphrey, Founder and CEO of THC Primary Care, to explore the transformative potential of the new Neighbourhood Health Guidelines. Ben, Claire, and Tara examine how these guidelines could reshape healthcare delivery at the neighbourhood level, particularly their impact on general practices and Primary Care Networks (PCNs). They discuss the intersection of PCNs and emerging neighbourhood structures, highlighting the potential shift toward integrated care that involves community and social services. The conversation underscores the ongoing importance of access to general practice in maintaining patient wellbeing, especially as life expectancy continues to rise. This episode also sets the stage for future discussions on NHS developments, including insights from upcoming announcements such as the 10-year plan and next year’s GP contract.

Introduction (00:08)

Neighbourhoods (00:44)

The impact on general practice & PCN’s.. (02:38)

Six core components (04:01)

Creating an infrastructure (06:46)

Will we see pressure from local areas for PCNs to change boundaries? (11:21)

Could local arguments start to emerge? (13:15)

Funding.. (17:40)

Freedom to local areas (21:20)

Can practices and PCNs influence development? (25:24)

To visit the Practice Index website, click here or contact James Dillon here.

For all enquiries about the Ockham podcast, please contact Ben Gowland here.

10
feb
0

Podcast – Ruth Rankine – Collaborative Innovations in General Practice

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Unlock the secrets to revolutionising general practice with Ruth Rankine from the NHS Confederation, as she guides us through the intricate web of healthcare innovation and policy shaping. Learn how Ruth’s pivotal role empowers her to engage with key stakeholders to drive transformative changes across the healthcare landscape. Discover the unique position of the NHS Confederation compared to the General Practitioners Committee, with a focus that extends beyond individual practices to embrace a diverse array of primary care providers. Ruth offers a candid look at the current landscape of general practice, highlighting the dynamic challenges and opportunities healthcare providers face amidst evolving governmental policies. With a focus on strategic co-production, community infrastructure, and organisational development, this episode offers valuable insights into the future of primary care and the path towards creating a resilient healthcare system.

Introduction (00:09)

A day in Ruth’s life.. (01:18)

Influencing on behalf of members (02:37)

The difference between you & the GPC? (03:53)

The current situation for General Practice (05:02)

What does the government want from General Practice? (07:20)

General Practice & Neighbourhood teams.. (11:46)

Coordination of organisations.. (14:03)

How will collaborations work for local systems? (16:59)

Do collaborations exist everywhere? (21:08)

Next steps.. (23:03)

Getting in touch.. (25:13)

Visit the NHS Confederation website here.

For all enquiries about the Ockham podcast, please contact Ben Gowland here.

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