1
feb
0

Podcast – Alliance for Better Care – GP federations and PCNs

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When primary care networks were first launched, many believed this might spell the end for GP federations, but this is not necessarily the case. There are numerous examples of some innovative partnership models developing across the country to support PCNs in delivering the best quality care and whereby federations are providing the resources to absorb some of the key workstreams, thus removing the burden from practice and network staff. Alliance for Better Care, or ABC as they are commonly known, are a typical example of a GP federation who are achieving success by working collaboratively with their PCNs. This is due, in part, to the expertise of their two Network Development Managers, Caroline Upton and Lena Abdu, who join Ben on the podcast to give an insight into their roles, what they entail, where they have made a difference and why partnership working might be the way forward.

Introductions (0:38)

ABC demographic and mission (0:57)

Lena’s background (1:39)

Caroline’s journey to becoming a Network Development Manager (2:42)

Sharing the management of networks from a federation perspective (3:14)

Ownership of dedicated work packages (4:02)

The importance of maintaining strong relationships with individual clinical directors (4:48)

Communication and engagement with wider teams (5:34)

Other available support for PCNs (6:42)

All about recruitment (7:53)

The additional roles scheme (10:23)

Managing workload and demand capacity (12:04)

Meeting the new general practice service specifications (13:13)

Meeting representation (15:38)

What are the main challenges? (17:31)

How are the Network Development Manager roles costed? (19:43)

Finding out more and getting in touch (21:32)

 

Alliance for Better Care’s website can be found here

Email: caroline.upton@nhs.net and / or lena.abdu@nhs.net

25
jan
0

Podcast – Practice Index – The Covid vaccination programme so far….

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It has been arguably some of the toughest few weeks general practice has ever known. The pressure of the delivery of the vaccination programme has been felt by teams up and down the country and our joint Ockham / Practice Index podcast regulars are no different. In this sixth instalment of our hugely popular practice manager panel posts, Nicola Davies, Robyn Clark and Ben are joined by Business Manager Amita Gokani to discuss their experiences of working at the forefront of the vaccination programme, so far. Each have faced their own challenges locally and are at different stages in the immunisation campaign and we have been fortunate to get their insights on how the first six weeks have gone for each of them; the highs, the lows and then what comes next.

 

Introductions (0:35)

Robyn in the headlines (1:00)

The Institute of General Practice Management (IGPM) update (2:47)

The last 6 weeks in Nicola’s patch (3:01)

Dealing with local frustrations (3:57)

Amita’s recent experiences in Redbridge (5:09)

The impact of short notice, unannounced and cancelled deliveries (6:49)

Working through the cohorts versus potential for wastage (7:30)

Progress in Robyn’s area (8:15)

The potential for increased flexibility and where this has been limited (9:03)

What happened when the guidelines for administering the second dosage changed? (10:57)

The challenges presented by continually changing guidance and regulation (11:42)

Nicola’s view on these continuous changes (12:00)

Managing staffing and rotas (14:19)

The limitations of running services on staffing good will (15:45)

The approach to care homes and housebound patients in Robyn’s area (17:15)

Anticipating the weeks ahead: Robyn and Amita (18:09)

All systems go for Nicola (19:31)

 

The Practice Index website can be found here

For all enquiries, please contact James Dillon here

18
jan
0

Podcast – Dr Riaz Jetha – Mapping your ARRS requirements

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Recruiting from the Additional Roles Reimbursement Scheme (ARRS) pot isn’t simply a case of picking out which services and posts you think would best suit your network or practice. As many are discovering, it requires a bit of a step back and some critical thinking as to what might work now versus in the future, what the needs of the local population are, how much capacity there might be to support new, additional team members and how they can best function across large networks and / or multiple practices. In this week’s podcast, we welcome back Dr Riaz Jetha, GP and Director of Health Integration Partners, whose team have adopted a novel approach to managing the process of applying for, funding and integrating new clinical posts into existing teams. Can there really be a magic formula which supports us in identifying the right roles, which can ensure we better meet the needs of the PCN and stay within the funding budget?

Introduction (0:40)

How did the adoption of the process mapping methodology come about? (1:00)

How would we use a role instead of what role should we get (an alternative mindset) (3:03)

Where to begin (4:26)

Some surprising outcomes (7:47)

The value of the non-clinical functions (9:33)

Summing up a phased approach to the ARRS process (12:28)

Blending clinical and leadership skills (13:30)

Plugging the gaps in developmental and holistic support for newly recruited ARRS staff (13:52)

Alleviating the burden on PCNs and practices (15:11)

Riaz’s view on ARRS funding models (15:51)

Applying the funding more flexibly (17:43)

Being more creative when it comes to recruitment (18:44)

Key lessons learned (19:45)

Measuring the benefits of process mapping (20:38)

Getting in touch (21:37)

The link to the Health Integration Partners website can be found here

Contact email for Riaz here

A sample presentation showing the analysis of staffing a new service can be found here

11
jan
0

Podcast – Clinical Pharmacist Solutions – Getting the best from your PCN pharmacist

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With the recent inclusion of pharmacists within the Additional Roles Reimbursement Scheme offer, many practices and networks are seriously considering utilising the skills and services a pharmacist can bring to their table. However, many are equally uncertain as to what the pharmacists can cover, how to integrate them best within their teams and more practically, what the best model of employment might be to benefit both the new post holder and the PCN, amongst other things. Luckily, Mahmud Yusupov and Runa Salim, both Senior Clinical Pharmacists and joint founders of the innovative Clinical Pharmacist Solutions join Ben this week to talk us through all of the key practical aspects that PCNs must consider during the recruitment process and beyond – and from a third-party perspective, how they can support primary care in getting the best out of the new roles.

Introductions (0:36)

Mahmud’s background and an introduction to Clinical Pharmacist Solutions’ mission (0:55)

All about Runa (1:26)

Attracting pharmacists to primary care and ensuring they can practice effectively (1:57)

What are pharmacists looking for specifically when it comes to a career in general practice? (3:23)

The importance of the interview (5:19)

What support can Clinical Pharmacist Solutions for PCNs during the recruitment process? (6:12)

Matching the requirements of a practice to the skillset of a pharmacist (7:44)

Assessments of skills / training needs analysis (8:14)

How long does it take to upskill a pharmacist? (10:15)

Blending externally provided learning with CPPE training (11:49)

Reducing staff turnover (13:01)

Mahmud and Runa’s thoughts on potential employment models (14:23)

Funding challenges (16:09)

Getting in touch (18:05)

The link to the Clinical Pharmacist Solutions website can be found here

Their LinkedIn page is here

6
jan
0

eGPlearning Podblast – Review of 2020

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At the end of last year Ben recorded a review of 2020 with Dr Hussain Gandhi and Dr Andrew Foster from the eGPlearning podblast.  We cover the impact of Covid on general practice, how that changed over the course of the year, and reflect on what the lasting implications of this might be for the service.  It is a slightly longer listen than our normal podcast episodes at 45 minutes – primarily because there is so much to cover!

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